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9 seats
Gas (Regular)
Automatic transmission
Trip start
Trip end
Insurance via Economical
This super exclusive car has additional safety checks.
Adaptive cruise control
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Snow tires
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
GPS
Must be 30+ to book
Heated seats
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$175/trip
Cooler
$10/day2 available
Camping gear
Banff National Park pass. This pass doesn’t validate in Kananaskis. For Kananaskis you need to buy separate pass.
$10/day3 available
4.09
11 ratings
The car quality was great!
Tracey •
Hello
She write car quality was great and drop 3 star, guest like her they just interested in dropping others reviews.
Very raises, she think I am smart. She drop the vehicle without filling gas.
Not friendly .
Not friendly .
Jiaquan •
Here’s a stronger review that warns future renters while staying grounded in what happened. Rather than stating that the host is unethical as a fact, it frames it as your opinion based on the experience.
The vehicle itself was clean, well-maintained, and exactly as described. We returned it in excellent condition and had no issues with the car.
Unfortunately, my experience with the host was very disappointing. Our original reservation was under my cousin’s name, but his flight from Tampa to Calgary was canceled, delaying his arrival by only a couple of hours. I had already been added as an approved driver through Turo, and we kept the host informed throughout.
I understand that Turo policy only allows the primary guest to receive the keys. However, while I was on the phone with Turo Customer Support, the representative explained to both of us that the host had the option to modify the reservation to accommodate the delayed arrival. The host refused to do so, allowed the reservation to be canceled, and told us we could simply book the vehicle again. Because we had reserved the vehicle a month in advance, rebooking cost us approximately $700 more.
While the car was excellent, I was disappointed by the lack of flexibility and customer service in a situation that was completely outside our control.
My advice to future renters is to be very careful. If there is any possibility your travel plans could change because of a flight delay or cancellation, understand that this host may choose not to modify your reservation even when it is possible to do so. In my opinion, taking advantage of a situation where a customer has no practical alternative and must pay hundreds of dollars more does not reflect the level of fairness or customer care I expect. I cannot recommend this host based on my experience.
rinit •
We followed Turo policy. The secondary driver is not allowed to pick up the vehicle without the primary guest present. You spoke with Turo and chose to rebook. Turo instructed us to treat this as a guest no-show and cancel the trip. Please understand Turo’s policies before making inaccurate comments. We followed the rules exactly as required, and fellow hosts should always verify the primary guest before releasing a vehicle.
Overall, my experience with the vehicle delivery was disappointing due to the lack of professionalism and customer service.
The person who delivered the car was not responsive and did not provide any explanation of the vehicle's features or important aspects during the handover. When he arrived, I was standing outside near the driver's door, but he neither greeted me nor got out of the car for several minutes. I was left waiting, expecting at least a simple greeting or acknowledgment. I found this behavior rude and unprofessional.
A vehicle delivery is an important customer interaction, and I expected better communication, courtesy, and a basic walkthrough of the vehicle. Unfortunately, none of that was provided. Thanks
Irfan •
Hello Irfan,
Thank you for your business and sorry for your experience. Just for your kind information I was greeted and waiting till you done your check inn. I answered all your questions . We are very professional we don’t discuss unnecessary talk.
Car was in perfect condition. Host could be friendlier, but interactions with him was limited so thats fine.
KENNETH •
4.09
11 ratings
The car quality was great!
Tracey •
Hello
She write car quality was great and drop 3 star, guest like her they just interested in dropping others reviews.
Very raises, she think I am smart. She drop the vehicle without filling gas.
Not friendly .
Not friendly .
Jiaquan •
Here’s a stronger review that warns future renters while staying grounded in what happened. Rather than stating that the host is unethical as a fact, it frames it as your opinion based on the experience.
The vehicle itself was clean, well-maintained, and exactly as described. We returned it in excellent condition and had no issues with the car.
Unfortunately, my experience with the host was very disappointing. Our original reservation was under my cousin’s name, but his flight from Tampa to Calgary was canceled, delaying his arrival by only a couple of hours. I had already been added as an approved driver through Turo, and we kept the host informed throughout.
I understand that Turo policy only allows the primary guest to receive the keys. However, while I was on the phone with Turo Customer Support, the representative explained to both of us that the host had the option to modify the reservation to accommodate the delayed arrival. The host refused to do so, allowed the reservation to be canceled, and told us we could simply book the vehicle again. Because we had reserved the vehicle a month in advance, rebooking cost us approximately $700 more.
While the car was excellent, I was disappointed by the lack of flexibility and customer service in a situation that was completely outside our control.
My advice to future renters is to be very careful. If there is any possibility your travel plans could change because of a flight delay or cancellation, understand that this host may choose not to modify your reservation even when it is possible to do so. In my opinion, taking advantage of a situation where a customer has no practical alternative and must pay hundreds of dollars more does not reflect the level of fairness or customer care I expect. I cannot recommend this host based on my experience.
rinit •
We followed Turo policy. The secondary driver is not allowed to pick up the vehicle without the primary guest present. You spoke with Turo and chose to rebook. Turo instructed us to treat this as a guest no-show and cancel the trip. Please understand Turo’s policies before making inaccurate comments. We followed the rules exactly as required, and fellow hosts should always verify the primary guest before releasing a vehicle.
Overall, my experience with the vehicle delivery was disappointing due to the lack of professionalism and customer service.
The person who delivered the car was not responsive and did not provide any explanation of the vehicle's features or important aspects during the handover. When he arrived, I was standing outside near the driver's door, but he neither greeted me nor got out of the car for several minutes. I was left waiting, expecting at least a simple greeting or acknowledgment. I found this behavior rude and unprofessional.
A vehicle delivery is an important customer interaction, and I expected better communication, courtesy, and a basic walkthrough of the vehicle. Unfortunately, none of that was provided. Thanks
Irfan •
Hello Irfan,
Thank you for your business and sorry for your experience. Just for your kind information I was greeted and waiting till you done your check inn. I answered all your questions . We are very professional we don’t discuss unnecessary talk.
Car was in perfect condition. Host could be friendlier, but interactions with him was limited so thats fine.
KENNETH •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Pickup at car location
Pickup locations
Bring the car to me
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