Turo

New to Turo?
Here's how it works.

Get the exact car you want, where you need it.

No commitment until you confirm.

A retro-inspired neon yellow Volkswagen ID. Buzz parked by a sunny hillside. A smaller image of a smiling woman wearing sunglasses rides in the back seat of a car with her arms stretched out the window. Pill 1: Volkswagen ID. Buzz Pill 2: Electric Pill 3: 3 rows.

The problem with traditional rentals

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Lack of choice

You book a car, and end up getting whatever the rental company has left over in their lot.

Graphic icon of a checklist with the first item ticked.
Long lines and paperwork

You wait in rental counter queues and fill out forms, losing time before your trip even starts.

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Unclear pricing

The final trip price isn’t always easy to understand upfront.

Ditch the rental drama with Turo

Three colourful, stylish cars in green, yellow, and orange parked side by side.
Choose your exact car

Browse cars from local hosts with photos and filters to help you find the exact make, model, year, and features you need.

A smiling woman hands car keys to another under a train station signboard.
Get your car where you need it

Pick up nearby or have your car delivered to your home, hotel, airport—wherever your trip begins.

A hand holds a phone in front of a yellow car, displaying the Turo app with trip details for Natalia’s Porsche.
Get upfront pricing

See the total trip price before checkout.

How Turo works

1

Find the right car for your trip

Search by location, dates, price, features, and vehicle type.

2

Choose your pickup location

Meet your host nearby or have the car delivered to your home, hotel, airport, or another convenient location.

3

Pick up and go

Hit the road with confidence. Need help? Chat with your host or contact 24/7 support anytime.

A Turo app screen displaying a Turo 101 video with a play button and the text, “See what a first Turo trip is really like.”
The Turo search experience showing filters for location, dates, price, features, and vehicle type, along with a selection of available cars nearby.
 Watch how Turo works on a real Canadian road trip. Watch how Turo works on a real Canadian road trip.

Find the right car for your trip

Use our filters to find a ride that checks all your boxes. Browse thousands of cars shared by local hosts across Canada — from SUVs and EVs to luxury cars, pickup trucks, and minivans.

Where
From
Until

“First time using Turo and will never go back to car rental companies.”

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Protection plans, explained

Choose from 3 protection plan options. Every trip in Canada includes $2,000,000 in third-party liability insurance.

A chart comparing Turo’s protection plan options and their out-of-pocket maximums for vehicle damage.

*Terms, conditions, and exclusions apply. Protection plan availability and pricing may vary depending on the vehicle and trip details. Certain types of damage, including some mechanical or interior damage, aren’t covered.

** Premier isn’t available for every trip or vehicle.

Frequently asked questions

Can I get my car delivered to me?

Yes, many hosts offer delivery to travel hubs like airports, train stations, and hotels, or to custom delivery locations. There are cars available on Turo at convenient locations near hundreds of airports. Skip the rental counter and have your car delivered for pickup and return at your hotel or vacation rental, or nearby location, to save time and hassle on your weekend getaway or family vacation. Some hosts offer free delivery, while others set their own delivery fee.

What if the car isn’t what I expected?

Before you book, you can see real photos, guest reviews, vehicle details, and host ratings to help you know exactly what to expect. If you need help during your trip, 24/7 customer support is always available.

What happens if I have an emergency or issue with the car?

If there’s an emergency or an issue with the car, call our emergency roadside assistance provider, available 24/7. They’ll help you get back on your way.

Do I need my own insurance?

No, you don’t need personal insurance coverage to book a car on Turo. Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan. When booking a car in Canada, you’ll choose between three protection plans — Premier (eligibility requirements apply), Standard, or Minimum — to get the level of protection that’s right for you. On each trip, you’re covered with third-party automobile liability insurance provided under a policy issued to Turo by ICBC in British Columbia and Economical in all other provinces.

What do I need to book a car on Turo?

To book a car on Turo, you must create a Turo account, have a valid driver’s license, get approved to drive on Turo, and be 23 years old or older in Canada. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll be set for all future road trips, day trips, and business trips!

How do I get discounts when booking a car?

Many Turo hosts offer discounted prices for weekly and monthly trips, so you can get the best deals and lowest rates possible by booking longer trips. See more about promotions & discounts.

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promo codes, discounts, and deals.

What is the cancellation policy on Turo?

You can cancel and get a full refund up to 24 hours before your trip starts, unless you opt to receive a non-refundable trip discount when you book. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a cancellation fee.



In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

Where is Turo available?

You can book a car in the Canadian provinces of Alberta, British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, and Quebec, as well as the Yukon territory.

When you rent a car on Turo, you can drive anywhere within Canada — hosts can’t place restrictions on driving across provincial borders. You can also drive vehicles booked in Canada or the US across the Canada-US border. Trips across the US-Mexico border aren’t permitted.

Can other people drive the car that I booked?

Yes, multiple guests can drive the car you book on Turo, as long as they are all approved to drive. The primary driver (whoever booked the car) can add additional drivers to the trip. Only the primary driver can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add additional drivers before your trip starts, though guests in Canada can request to add a driver while a trip is in progress.

To speed up the process, have your additional driver create a Turo account and get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve booked. You can request to add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.

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Ready for your first Turo trip?

Get the exact car you want, where you need it.

Book your first car

Free cancellation up to 24 hours before your trip, except if you choose a non-refundable rate.