Turo
Audi Q7 2018Audi Q7 2018Audi Q7 2018
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Audi Q7

2018 Technik

•

7 seats

Gas (Premium)

11.0 L/100km

Automatic



Your trip

Trip start

Trip end





Insurance & Protection

Insurance via Economical



Cancellation policy

Vehicle features

Safety

    All-wheel drive

    Backup camera

    Blind spot warning

    Brake assist

Device connectivity

    Android Auto

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    GPS

    Keyless entry

Additional features

    Heated seats

    Sunroof

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included with your trip

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add drivers anytime after booking

2-hour pickup window

No need to modify your trip unless you’re running more than 2 hours late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Reviews

4.59

22 ratings

There were some issues with the car, but the owner responded quickly and resolved them on the fly. I'm glad he responded to messages quickly. The car was good but needed maintenance.

Vladyslav •

The vehicle became undrivable after a flat tire. I have photographs that appear to show substantial pre-existing tire wear, which should be reviewed before holding me responsible for the associated charges.

I reported the breakdown and paid the roadside assistance fee. I accept that fee and am not disputing it. My concern is how the situation was handled afterward.

I left the vehicle at approximately 6:30–7:00 p.m. and waited until around 11:00 p.m. for a towing driver to be assigned. When the driver reached the drop-off location, the host did not answer and Turo was unresponsive. The driver repeatedly contacted me for instructions about where to leave the vehicle, leaving me to manage the coordination without adequate support.

I was initially told Turo would cover a replacement vehicle, but that commitment was later withdrawn. By midnight, my children and family were still stranded at a restaurant while I continued trying to resolve the situation. A replacement was eventually booked with a pickup time of 2:30 a.m. What should have been a straightforward breakdown response disrupted our entire evening.

I also explained that I could not refill the original vehicle because it was undrivable. Instead of providing clear instructions, the agent said they did not know the procedure. I was subsequently charged an additional $140 despite having raised this issue at the time.

To resolve this complaint, I expect Turo to review and reverse the $140 charge, including any fuel-related amount. I also request a full refund of the affected trip because the vehicle became unusable, the replacement process was significantly delayed, and the incident caused substantial disruption to my family and loss of use of the vehicle.

Apaar •

The car was big, clean and nice. Ahmed was helpful and nice too. Prices were also reasonable according to car models. Had great fun. Definitely, will book again

Srishti •

The host was very good - car was nice - engine oil was on red hence 4 stars

Mohammed javed •

The car was very clean and was a pleasure to drive. I would highly recommend this vehicle

Frank •

Reviews

4.59

22 ratings

There were some issues with the car, but the owner responded quickly and resolved them on the fly. I'm glad he responded to messages quickly. The car was good but needed maintenance.

Vladyslav •

The vehicle became undrivable after a flat tire. I have photographs that appear to show substantial pre-existing tire wear, which should be reviewed before holding me responsible for the associated charges.

I reported the breakdown and paid the roadside assistance fee. I accept that fee and am not disputing it. My concern is how the situation was handled afterward.

I left the vehicle at approximately 6:30–7:00 p.m. and waited until around 11:00 p.m. for a towing driver to be assigned. When the driver reached the drop-off location, the host did not answer and Turo was unresponsive. The driver repeatedly contacted me for instructions about where to leave the vehicle, leaving me to manage the coordination without adequate support.

I was initially told Turo would cover a replacement vehicle, but that commitment was later withdrawn. By midnight, my children and family were still stranded at a restaurant while I continued trying to resolve the situation. A replacement was eventually booked with a pickup time of 2:30 a.m. What should have been a straightforward breakdown response disrupted our entire evening.

I also explained that I could not refill the original vehicle because it was undrivable. Instead of providing clear instructions, the agent said they did not know the procedure. I was subsequently charged an additional $140 despite having raised this issue at the time.

To resolve this complaint, I expect Turo to review and reverse the $140 charge, including any fuel-related amount. I also request a full refund of the affected trip because the vehicle became unusable, the replacement process was significantly delayed, and the incident caused substantial disruption to my family and loss of use of the vehicle.

Apaar •

The car was big, clean and nice. Ahmed was helpful and nice too. Prices were also reasonable according to car models. Had great fun. Definitely, will book again

Srishti •

The host was very good - car was nice - engine oil was on red hence 4 stars

Mohammed javed •

The car was very clean and was a pleasure to drive. I would highly recommend this vehicle

Frank •


Hosted by Ahmed
2,837 trips•6 years of hosting

Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.

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