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7 seats
Gas (Regular)
11.6 L/100km
Automatic
Trip start
Trip end
Insurance via Economical
Brake assist
USB charger
USB input
remote start
phone mount
inverter
wireless Android Auto
wireless apple carplay
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Phone mount
Offering free phone mount so you dont get tickets holding phone in hand
Free1 available
Unlimited distance
Unlimited mileage for whole trip
$300/trip
Unlimited distance
Unlimited milage for a day
$65/day
Pet fee
Pets are welcome on Board
$10/trip
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$100/trip
4.84
110 ratings
A Terrifying Experience and Absolutely Unacceptable Customer Service
This was, without a doubt, the worst travel experience I have ever had. After only 30–40 minutes of driving, we heard an unusual noise coming from the rear of the vehicle and immediately pulled over to investigate. We discovered that a metal or mechanical component had jammed the rear left wheel, causing brake fluid to leak. This was an extremely dangerous mechanical failure that could have resulted in a serious accident and put all seven of our lives at risk.
We immediately contacted Turo’s customer support team and the vehicle’s host, expecting prompt assistance and a safe solution. Unfortunately, neither provided a satisfactory resolution or a way for us to continue our journey.
After waiting for more than FIVE HOURS, a tow truck finally arrived to take the vehicle away. Even worse, nobody from Turo or the host made any arrangements to assist us. All seven passengers were simply left stranded on the side of the highway, with no adequate support or solution.
This level of customer service is completely unacceptable. Turo failed to provide the assistance we desperately needed during a potentially dangerous situation. Equally concerning is the poor mechanical condition of the vehicle the host made available for rent. Customers should never have to fear for their safety when renting a vehicle.
We could have suffered a serious accident because of this mechanical failure. Instead of enjoying our trip, we spent hours stranded on the highway, dealing with stress, uncertainty, and a complete lack of support.
I strongly urge Turo to take responsibility for this incident, investigate the vehicle’s condition, and address the way this situation was handled. No customer should ever have to go through this experience.
Based on what happened, I cannot recommend this host or Turo. The vehicle's condition and the lack of customer support were both completely unacceptable.
Javier •
car was given in mint condition as previous guest didnt have any complaints not sure how the guest treated the car and it was mechanical failure even after that guest is lying about not providing any help i was all the time on phone with turo and we did arrange the second vehicle and sent tow services to get the vehicle.
to all turo host dont rent your car to this person he is a shaddy guy
Notre voyage s’est très bien passé !
Véhicule super confortable et facile à conduire.
Melissa •
Friendly personality
Mohammad Asif Mostafa •
Ok
Lucie •
The host canceled this trip 13 hours before it started. This message was automatically posted by Turo.
Turo •
4.84
110 ratings
A Terrifying Experience and Absolutely Unacceptable Customer Service
This was, without a doubt, the worst travel experience I have ever had. After only 30–40 minutes of driving, we heard an unusual noise coming from the rear of the vehicle and immediately pulled over to investigate. We discovered that a metal or mechanical component had jammed the rear left wheel, causing brake fluid to leak. This was an extremely dangerous mechanical failure that could have resulted in a serious accident and put all seven of our lives at risk.
We immediately contacted Turo’s customer support team and the vehicle’s host, expecting prompt assistance and a safe solution. Unfortunately, neither provided a satisfactory resolution or a way for us to continue our journey.
After waiting for more than FIVE HOURS, a tow truck finally arrived to take the vehicle away. Even worse, nobody from Turo or the host made any arrangements to assist us. All seven passengers were simply left stranded on the side of the highway, with no adequate support or solution.
This level of customer service is completely unacceptable. Turo failed to provide the assistance we desperately needed during a potentially dangerous situation. Equally concerning is the poor mechanical condition of the vehicle the host made available for rent. Customers should never have to fear for their safety when renting a vehicle.
We could have suffered a serious accident because of this mechanical failure. Instead of enjoying our trip, we spent hours stranded on the highway, dealing with stress, uncertainty, and a complete lack of support.
I strongly urge Turo to take responsibility for this incident, investigate the vehicle’s condition, and address the way this situation was handled. No customer should ever have to go through this experience.
Based on what happened, I cannot recommend this host or Turo. The vehicle's condition and the lack of customer support were both completely unacceptable.
Javier •
car was given in mint condition as previous guest didnt have any complaints not sure how the guest treated the car and it was mechanical failure even after that guest is lying about not providing any help i was all the time on phone with turo and we did arrange the second vehicle and sent tow services to get the vehicle.
to all turo host dont rent your car to this person he is a shaddy guy
Notre voyage s’est très bien passé !
Véhicule super confortable et facile à conduire.
Melissa •
Friendly personality
Mohammad Asif Mostafa •
Ok
Lucie •
The host canceled this trip 13 hours before it started. This message was automatically posted by Turo.
Turo •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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