Start your car rental business on Turo

All trips on Turo are automatically covered by third-party auto liability insurance.** You get unlimited coverage for bodily injury or death to others, while coverage for motor third-party property damage is limited to £20,000,000.

**ERS (Syndicate 218 at Lloyd’s) managed by IQUW Syndicate Management Limited, arranged via Turo’s broker, Lockton Companies LLP offers third-party liability insurance. IQUW and Lockton are authorised and regulated by the Financial Conduct Authority.

In the rare case that your vehicle is involved in an accident, your guest should report it immediately. If you notice damage at the end of a trip and your guest hasn’t yet reported it, please report it immediately at https://turo.com/resolutions.

To ensure eligibility for reimbursement under a protection plan, hosts must report damage within 24 hours of the end of the trip. A Turo associate will then reach out and guide you through the process.

Hosts must also take clear photos to document the vehicle condition at the start and end of each trip. Use the in-app check-in and checkout features to take and upload the photos.

Before you hand over the keys to your guest, the Turo app will prompt you to take multiple photos of the exterior and interior of the car to document its condition and enter the mileage and fuel levels. You can read a breakdown of the check-in process.

At the agreed time, hand over your keys to the primary driver. You’ll also be asked to check the guest’s driving license against the information provided in the app unless it’s a Turo Go trip. Find out more about check-in on Turo Go. Guest verification also applies if you’re using a lockbox solution. Find out more about contactless check-ins.

If the primary guest is not in attendance at check-in or doesn’t have their driving license on them, do not hand over the keys. Contact support if you have any cause for hesitation.

At the end of their trip, your guest will return the vehicle to the pre-arranged location at the agreed time. The app will guide you through the check-out process.

After you check out at the end of a trip, your app will walk you through the steps to file a claim, request reimbursements for a parking ticket, toll or missing fuel or charge, or request information for a speeding ticket. If you are notified of damage during a trip, you and your guest can report damage through the app while the trip is in progress.

Our support team are on hand to assist you along the way if you run into any difficulties.

Check our eligibility requirements for UK cars. At all times, make sure your vehicle is insured and has a valid MOT. If your car’s value is over £50,000, your vehicle will need a tracker. You can find out more about insurance for higher-value cars.

You can visit our Help Centre or tap ‘Contact Us’ in the bottom right corner of our website.

Host payments are handled through a third-party payment provider, Stripe. It typically takes Stripe 5-7 days to confirm and process payment after your first trip is complete and approximately three business days from then onwards. You'll receive weekly partial payments if you have a trip that lasts longer than a week.