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6 seats
Gas
9.5 L/100km
Automatic
Trip start
Trip end
Insurance via Economical
Brake assist
AUX input
Bluetooth
Heated seats
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
3.67
3 ratings
Poor Communication and Unreliable Car!
My experience with this rental was very disappointing due to both poor communication and the condition of the vehicle.
I sent the host a simple request approximately four hours before my booking start time of 12:00 PM, but my message was never answered. The pickup instructions were also unclear. The listing only mentioned that the vehicle would be parked in the Economy Lot, but it did not explain where the Economy Lot was located. As a result, I had to ask airport staff for directions.
By 11:30 AM, we were still waiting for confirmation of the vehicle’s exact location and had received no communication from the host. We decided to go to the Economy Lot and waited there for about 15 minutes. At 11:52 AM, I finally called the host to find out where the car was. Only then was I informed that the vehicle would actually be parked in Short-Term Parking (P1 A1). When I asked why we had not been informed earlier, there was no apology or acknowledgment of the inconvenience. The exact parking location was not provided until 11:59 AM—just one minute before the reservation began. Seriously? Why dropped it off minutes before the start time of the rent?
Unfortunately, the vehicle itself was also in poor condition. It had numerous scratches and dents, damage on the windows, and the Bluetooth system was not functioning. Most concerning was a loud noise coming from the brakes whenever they were applied, and the driver sun visor was missing, which raised safety concerns for me during the trip.
I messaged the host about these issues, but once again my messages were ignored.
Overall, this was a very frustrating experience. The lack of communication, last-minute pickup details, and condition of the vehicle made this one of the worst rental experiences I have had. I would not rent from this host again.
Ramil Delemos •
3.67
3 ratings
Poor Communication and Unreliable Car!
My experience with this rental was very disappointing due to both poor communication and the condition of the vehicle.
I sent the host a simple request approximately four hours before my booking start time of 12:00 PM, but my message was never answered. The pickup instructions were also unclear. The listing only mentioned that the vehicle would be parked in the Economy Lot, but it did not explain where the Economy Lot was located. As a result, I had to ask airport staff for directions.
By 11:30 AM, we were still waiting for confirmation of the vehicle’s exact location and had received no communication from the host. We decided to go to the Economy Lot and waited there for about 15 minutes. At 11:52 AM, I finally called the host to find out where the car was. Only then was I informed that the vehicle would actually be parked in Short-Term Parking (P1 A1). When I asked why we had not been informed earlier, there was no apology or acknowledgment of the inconvenience. The exact parking location was not provided until 11:59 AM—just one minute before the reservation began. Seriously? Why dropped it off minutes before the start time of the rent?
Unfortunately, the vehicle itself was also in poor condition. It had numerous scratches and dents, damage on the windows, and the Bluetooth system was not functioning. Most concerning was a loud noise coming from the brakes whenever they were applied, and the driver sun visor was missing, which raised safety concerns for me during the trip.
I messaged the host about these issues, but once again my messages were ignored.
Overall, this was a very frustrating experience. The lack of communication, last-minute pickup details, and condition of the vehicle made this one of the worst rental experiences I have had. I would not rent from this host again.
Ramil Delemos •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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