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5 seats
Gas (Premium)
8.1 L/100km
Automatic transmission
Trip start
Trip end
Insurance via Economical
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Snow tires
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
GPS
Keyless entry
Child seat
Heated seats
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.64
11 ratings
The co-host was extremely disrespectful and unprofessional throughout the experience.
I paid specifically for door drop-off. However, the co-host decided to deliver the vehicle approximately two hours earlier than scheduled without notifying me and parked it approximately a 15-minute walk from my address. When I called to understand what had happened, I was informed that the vehicle had already been dropped off, despite no one having contacted me to let me know.
My first conversation with the host was excellent—he was extremely kind, understanding, and accommodating. Unfortunately, my second call was with the female co-host, and the experience was completely different. She was extremely disrespectful, communicated poorly, and did not seem to understand what a paid door drop-off service entails. She repeatedly stated that they would not return to bring the vehicle to my address and that it had been parked wherever they were able to find parking.
I explained that had I been notified of their arrival, I had a special parking authorization that would have allowed them to park directly in front of my address. Rather than acknowledging the lack of communication or trying to find a solution, she was argumentative and nearly impossible to have a productive conversation with. Out of frustration, I eventually ended the call.
I called back and explained that, due to cardiac issues, walking 15 minutes to retrieve the vehicle was not an appropriate alternative to the door drop-off service I had paid for. I requested either a refund for the service or that the vehicle be delivered to my address. The co-host refused both requests and stated that they would not be returning with the vehicle.
I then contacted Turo directly. Their customer service team was extremely helpful and contacted the host to resolve the situation. Following Turo’s involvement, they returned and delivered the vehicle directly to my address as originally requested and paid for.
I want to emphasize that the host himself was incredible throughout the situation. He was courteous, accommodating, and apologized numerous times for what had occurred. When the co-host returned with him, however, she continued to stare at me in a noticeably unfriendly manner and did not acknowledge or greet me.
Overall, I greatly appreciated the host’s professionalism and Turo’s assistance in resolving the issue. Unfortunately, the co-host’s lack of communication, refusal to provide the service that had been paid for, and disrespectful manner made what should have been a straightforward vehicle delivery unnecessarily stressful.
Kayla •
Thank you for sharing your feedback.We sincerely apologize for the communication issues regarding the delivery time and location.We also take your concerns regarding the interaction with our co-host seriously and will address the situation internally.We are glad the vehicle was ultimately delivered directly to your requested address.We appreciate your positive comments regarding the host and his efforts to resolve the situation.
Your feedback will help us improve our service.
Ky’s Véhicules
The host cancelled this trip 10 hours before it started. This message was automatically posted by Turo.
Turo •
Clean and economic car !
David •
Thank you for choosing Ky’s Véhicules for your rental. We sincerely appreciate your trust and for returning the vehicle in excellent condition. It was a pleasure serving you, and we look forward to welcoming you again in the near future.
Ky’s Véhicules 🚘
The host cancelled this trip 24 minutes before it started. This message was automatically posted by Turo.
Turo •
Très belle expérience !
Aboubakar cheick •
Merci énormément pour votre confiance et votre excellent commentaire! 😊
Nous sommes ravis d’apprendre que vous avez apprécié votre expérience avec Ky’s Véhicules. Au plaisir de vous servir à nouveau prochainement! 🚘✨
Ky’s Véhicules
4.64
11 ratings
The co-host was extremely disrespectful and unprofessional throughout the experience.
I paid specifically for door drop-off. However, the co-host decided to deliver the vehicle approximately two hours earlier than scheduled without notifying me and parked it approximately a 15-minute walk from my address. When I called to understand what had happened, I was informed that the vehicle had already been dropped off, despite no one having contacted me to let me know.
My first conversation with the host was excellent—he was extremely kind, understanding, and accommodating. Unfortunately, my second call was with the female co-host, and the experience was completely different. She was extremely disrespectful, communicated poorly, and did not seem to understand what a paid door drop-off service entails. She repeatedly stated that they would not return to bring the vehicle to my address and that it had been parked wherever they were able to find parking.
I explained that had I been notified of their arrival, I had a special parking authorization that would have allowed them to park directly in front of my address. Rather than acknowledging the lack of communication or trying to find a solution, she was argumentative and nearly impossible to have a productive conversation with. Out of frustration, I eventually ended the call.
I called back and explained that, due to cardiac issues, walking 15 minutes to retrieve the vehicle was not an appropriate alternative to the door drop-off service I had paid for. I requested either a refund for the service or that the vehicle be delivered to my address. The co-host refused both requests and stated that they would not be returning with the vehicle.
I then contacted Turo directly. Their customer service team was extremely helpful and contacted the host to resolve the situation. Following Turo’s involvement, they returned and delivered the vehicle directly to my address as originally requested and paid for.
I want to emphasize that the host himself was incredible throughout the situation. He was courteous, accommodating, and apologized numerous times for what had occurred. When the co-host returned with him, however, she continued to stare at me in a noticeably unfriendly manner and did not acknowledge or greet me.
Overall, I greatly appreciated the host’s professionalism and Turo’s assistance in resolving the issue. Unfortunately, the co-host’s lack of communication, refusal to provide the service that had been paid for, and disrespectful manner made what should have been a straightforward vehicle delivery unnecessarily stressful.
Kayla •
Thank you for sharing your feedback.We sincerely apologize for the communication issues regarding the delivery time and location.We also take your concerns regarding the interaction with our co-host seriously and will address the situation internally.We are glad the vehicle was ultimately delivered directly to your requested address.We appreciate your positive comments regarding the host and his efforts to resolve the situation.
Your feedback will help us improve our service.
Ky’s Véhicules
The host cancelled this trip 10 hours before it started. This message was automatically posted by Turo.
Turo •
Clean and economic car !
David •
Thank you for choosing Ky’s Véhicules for your rental. We sincerely appreciate your trust and for returning the vehicle in excellent condition. It was a pleasure serving you, and we look forward to welcoming you again in the near future.
Ky’s Véhicules 🚘
The host cancelled this trip 24 minutes before it started. This message was automatically posted by Turo.
Turo •
Très belle expérience !
Aboubakar cheick •
Merci énormément pour votre confiance et votre excellent commentaire! 😊
Nous sommes ravis d’apprendre que vous avez apprécié votre expérience avec Ky’s Véhicules. Au plaisir de vous servir à nouveau prochainement! 🚘✨
Ky’s Véhicules
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Pickup at car location
Pickup locations
Bring the car to me
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