by Turo
posted on March 13, 2025
Editor’s note: Updated on April 22, 2025 to reflect the most current information
Key takeaways
• Soon, the maximum delivery fee will be lowered at the top 20 airports in the US
• A lower delivery fee paired with lower Turo fees in certain markets will better match guest demand and help increase airport bookings for hosts
• The new maximum delivery fee will vary by airport, based on supply, demand, and other local factors
• If your delivery fee is above the new maximum, update it to the new maximum to take advantage of increased demand
• If the new maximum isn’t right for your business, first consider increasing the minimum trip length for airport deliveries to continue tapping into high airport demand in a profitable way
• You can turn off airport delivery any time if it no longer fits your business strategy
In the coming months, we’ll be updating delivery pricing at the top 20 airports in the US, lowering the maximum delivery fee from $120.
The new maximum delivery fee will be unique for each airport, designed to help increase competitiveness with other rental alternatives. In addition, Turo has cut trip fees by up to 50% in certain markets, which can help attract more airport guests and increase airport bookings for you.
Shifting airport pricing to meet demand
Airport delivery offers guests the convenience and vehicle selection that’s not available from a traditional rental car counter. But for airport delivery to be a practical alternative for guests, the total cost of the trip has to be in line with what they’re willing to pay.
Currently, hosts can charge up to $120 for airport delivery, but a majority of guests are booking vehicles that have free or lower-priced airport delivery. Hosts who are charging high delivery fees are missing out on a significant amount of guest demand and potential bookings at airports, which tend to have fewer incidents than non-airport trips.
Designed with each airport in mind
The new maximum fee will be calculated for each airport individually to account for local supply, demand, and booking trends. Let’s take a look at Harry Reid International Airport (LAS) in Las Vegas as an example.
In 2024, vehicles with a delivery fee under $60 accounted for 86% of the total days booked at LAS, while vehicles with higher delivery fees saw much less demand. Lowering the maximum delivery fee to $60 at LAS will help hosts tap into the delivery fee range where demand is the highest, driving airport business growth for LAS hosts.
The new maximum delivery fee might be different for your airport to best match local demand.
Review and update your airport delivery fees
Hosts who deliver to an impacted airport will be notified two weeks before the update so you can review the new maximum fee and adjust your delivery settings to fit your business goals.
Once the new maximum delivery fee goes into effect, any vehicles with a higher airport delivery fee will automatically be set to the new maximum delivery fee.
If the new maximum delivery fee doesn’t fit your current business strategy, first consider increasing the minimum trip length for airport trips. Longer trips can help you continue benefitting from airport demand in a profitable way. Otherwise, you can turn off airport delivery altogether, and turn it back on if it makes sense for you down the road.
Share your thoughts
We’d love to hear your feedback on this update and what we can do to support you. Please fill out this short survey to share your thoughts.
You can learn more about important changes to the airport experience in our Fireside Chat.
