Terms and guidelines:
Absolutely no smoking and no pets allowed in the car.
As a general rule, please return the car in the same condition/same level of charge you received it with.
If the car is returned dirty, there will be a $50 charge post rental. To avoid this, feel free to choose the hassle free “Post-trip cleaning” Extra option for $30.
I will make sure the car has a minimum of 75 miles at the time of pickup. Please return the vehicle with the same range (or more) as received to avoid a charging fee of $0.14/mile. If returned with less than 50 miles of range, an additional $50 convenience fee will be added.
If you feel like you are in danger, or that you cannot get to a safe place, please call 911 emergency line. If you the car is in an accident, get to a safe location and notify us immediately. There is insurance information in the glove compartment. If the vehicle is disabled and you need further assistance, give me a call.
Turo has a strict insurance policy that ends when your trip ends. If you need more time, please notify us. Keep in mind the time it takes to recharge your rental vehicle when planning to arrive at your return time. Not notifying us before your scheduled return time may result in fees listed under Turo support found here:
Tesla mobile access is not to be disabled at any time. If for any reason you must disable this, please notify me first. If the Tesla Mobile access is disabled, valet mode will be enabled, and the vehicle will be reported stolen to local law enforcement. You will be responsible for all fees as a result of this.
To preserve the longevity of battery, it is not recommended to charge the car beyond 90%. If you need to charge the car beyond this point, please ask me first. Otherwise, I will charge $1 for every minute that the car is charged beyond 90% of its capacity.
Alternatively, DO NOT let the battery drop below 30 miles. If the battery is below this, it automatically notifies me and you will be charged $50 every time it falls below 30 miles.
If the car runs out of battery, you will be responsible for getting it towed to a supercharger and there will be an additional $100 charge.
There is no cost for supercharging, it’s free.
You will be responsible for any toll charges. I will request a reimbursement through the Turo app at the end of your trip.
If you loose the Key Card, there will be an additional $50 to replace (this is how much Tesla charges). If you loose the charging adapter, there will be a $300 fee to replace that also.
All rentals are unique and some rentals may need special rules. If you need anything, feel free to ask, and I will try to accommodate your request.