We are extremely understanding, and very easy to communicate with! Our primary goal is CUSTOMER SATISFACTION!! We will do everything we can to make sure this process is a breeze!
We have set up pickups and dropoffs via a lockbox, located within close proximity to where the car is parked, so that you have the freedom to rent this car and drop it off hassle-free, at any time, Day or Night!!
As long as you adhere to our guidelines, there should be no issues what-so-ever!!
The guidelines are simple! Use COMMON SENSE and COMMON DECENCY and we will be all good!!
Violation of the code of Common Sense and Common Decency will result in $25 surcharges for incidentals that occur during the rental period including but not limited to the following scenarios:
-You get a parking ticket during the time of your rental and don't take care of it. You will be charged for the cost of the violation + $25 surcharge
-You rent the car clean and return it in less than acceptable condition relative to how you were given the car. You will be charged for the cost of the cleaning + $25 surcharge. (minimum $50 total charge)
***Don't abuse the interior. Don't eat, smoke, or bring pets in the car.
-Any other incidentals not listed will also incur a surcharge of $25 in addition to the cost of the actual incident
-In most cases, I will be accommodating and work with you. Just be respectful of my property and we shouldn't have any problems or surcharges!!
Please help me by keeping the following in mind:
-Treat the car as if it were your own
-Keep it clean for me and the next renter.
-Absolutely no smoking, vaping or eating in the car.
I like my tires and transmission so please don't floor it from a standstill or do anything else that will hurt the car or tires in any way.
If you are renting any of my vehicles you are agreeing that you will personally be responsible for interior damage of any kind regardless of what insurance plan you pick through Turo. Turo DOES NOT cover interior damage. Turo covers exterior damage, NOT INCLUDING door dings and some other minor damage. Door dings will be charged at $40 per ding.
More information about liability and rules is available in the following links:
If you have any questions, feel free to ask via text at 510-240-8160