Vehicle Guidelines for Our 12-Passenger Van Thank you for choosing our 12-passenger van for your upcoming adventure! To ensure a safe and enjoyable experience for all guests, we ask that you please adhere to the following guidelines: 1. **No Smoking/Vaping:** Smoking, vaping, or any form of puffing is strictly prohibited in the vehicle. We strive to maintain a clean and fresh environment for all passengers. A cleaning fee will be applied if this guideline is violated. 2. **No Towing:** For safety reasons, towing trailers, boats, or any other vehicles with our van is not permitted. The van is not equipped for towing and attempting to do so may result in damage and additional charges. 3. **Use of Seatbelts:** All passengers must wear seatbelts at all times while the vehicle is in motion. This is not only a safety requirement but also a legal obligation. 4. **Respect for the Vehicle:** Please treat the van with care and respect. Avoid eating or drinking in the vehicle to prevent spills and messes. If you do have snacks, please ensure that you clean up any waste before returning the vehicle. 5. **No Pets:** For the comfort of all guests, pets are not allowed in the vehicle. If you require pet transportation, please consider alternative arrangements. 6. **Fuel Policy:** The van will be provided with a full tank of gas. We kindly ask that you return the vehicle with a full tank as well. Failure to do so will result in a refueling fee. 7. **Mileage Limitations:** Please adhere to the mileage limitations outlined in your booking. Additional mileage beyond what is included may incur extra charges. 8. **Emergency Kit:** The van is equipped with an emergency kit, including a first aid kit and roadside assistance tools. Please familiarize yourself with its location in case of an emergency. 9. **Return Condition:** Upon returning the van, please ensure it is in the same condition as when you received it. Any excessive dirt, damage, or signs of neglect will result in additional cleaning or repair fees. 10. **Communication:** Should you encounter any issues with the vehicle during your rental period, please do not hesitate to contact us immediately. We are here to assist you and ensure you have a smooth experience. By following these guidelines, you will help us maintain the quality and safety of our vehicle for all guests. We appreciate your cooperation and look forward to providing you with an exceptional travel experience! If you have any questions about these guidelines or need further assistance, please feel free to reach out. Safe travels!