No smoking of any kind. A $150.00 smoke removal fee applies. Please return the vehicle clean; no Pets are allowed; no other drivers can operate the vehicle unless enlisted on the eligible driver with Turo.

• Does the vehicle have to be refilled with gas?

  Yes. Please refill the vehicle before return to avoid any charges or opt for the “gas refill add-on” and avoid the hassle of having to refill. Thank you.

• If there is an emergency?

  Inform 911 and emergency medical help if needed. You can inform Turo via text or call. Please also gather as much information about the time, place, and insurance of other parties.

• Is there a late fee for returning the vehicle after the time initially requested?

  Yes. The vehicle often has other scheduled reservations. 0-29 minutes late: No charge. 30 minutes or longer; see below... 30 minutes to 1 hour 59 minutes late: ½ the average daily trip price. 50* improper return fee at Turo’s discretion** 2 hours or more late: Average daily trip price for 1 day + $20* late return fee; $50* improper return fee at Turo’s discretion** **Improper return fee may be charged if the guest is unresponsive, abandons the vehicle, causes a trip cancelation, or other reasons determined by Turo.