Smoking of any kind is prohibited in this vehicle. We do not allow excess cleaning required, pets, towing, off-roading or the removal of Jeep doors. If there is evidence of these guidelines being broken, there is a minimum $150.00 fee. In the unfortunate event of an at fault accident, guests will be responsible for $1000 insurance deductible. Turo permits hosts to use tracking and technology devices in order to track and protect their vehicles. These include, but aren’t limited to, AirTags, cameras, GPS, aftermarket vehicle tracking technology, original equipment manufacturer (OEM) devices, and telematics devices. Turo requires hosts in some locations to disclose their use of tracking and technology devices in their vehicle. Turo also requires hosts in all locations to disclose certain kinds of tracking/technology devices to guests.

• Red Light cameras

  The State of Tennessee uses red light cameras throughout. If you incur a ticket during your rental, it can take up to 60 days for it to arrive. Please be aware of this and that it is solely your financial responsibility.

• Cell phone usage while driving

  Tennessee is a true handsfree state. If you are pulled over while utilizing your phone, you will receive a ticket up to $100 that is your financial responsibility.

• Are you flexible with adding additional days?

  We would be happy to help you extend your trip if it does not overlap with any other bookings. To do so, you can either follow the steps outlined in the link below or contact the Turo support team for further assistance: https://help.turo.com/extending-or-shortening-your-trip-BypBE4eVc.

• Safety Devices

  This vehicle is equipped with a security device that collects driving data. This includes vehicle location, mileage, driving behavior, and time driven. This information may be shared with third parties for vehicle recovery or insurance purposes. (Tampering with or disabling these devices is a violation of Turo's terms of use)

• Can I smoke or vape in the car?

  We prioritize providing a clean and comfortable ride for all our renters. To ensure that we maintain our high standards and adhere to Turo regulations, we enforce a strict no-smoking policy. We kindly ask that you refrain from smoking, vaping in our rental car. If any smoking-related suspicion, including cigarettes, vapes, or marijuana are found in the car upon return, we will charge a minimum $250 cleaning fee. This fee covers the cost of a thorough cleaning and sanitization of the vehicle, making sure that it is in impeccable condition for the next renter. We truly appreciate your cooperation in helping us maintain our dedication to providing a clean and comfortable experience for all our renters.

• What happens if I'm in an accident?

  In the event of an accident, please follow the standard protocol of reporting the incident to law enforcement. Insurance and registration documents are in the glovebox for your convenience. Once the incident has been reported, the next step is to contact Turo to submit a claim. This can easily be done through the app or by calling the Turo support team. We hope that you never have to experience an accident, but please don't hesitate to reach out if you need any assistance with the claims process.

• How can I save this listing for future bookings?

  We're delighted to hear that you're interested in booking with us again in the future! To save our listing for future bookings, simply tap the heart icon located on the listing. By doing so, you'll be able to easily access our listing and quickly book with us again when the time comes. We can't wait to welcome you back!

• Can I bring my furry friend?

  We prioritize providing a clean and comfortable ride for all our renters. To ensure that we maintain our high standards and adhere to Turo regulations, we enforce a strict no-pet policy. We kindly ask that you refrain from bringing pets in our rental car. If any signs of pets are found in the car upon return, we will have to charge a $150 fee. This fee covers the cost of a thorough cleaning and sanitization of the vehicle, making sure that it is in impeccable condition for the next renter. We truly appreciate your cooperation in helping us maintain our dedication to providing a clean and comfortable experience for all our renters. **Checkout Turo’s policy regarding service pets: https://help.turo.com/en_us/service-animal-and-pet-policy-or-guests-H1Y0N4eVq

• How are toll charges managed?

  Regarding toll charges, any incidentals will be charged to your Turo account as they are received. Additionally, documentation of the charge will be uploaded to trip photos for your reference.

• What should I do if I’ve left something in the rental car after returning it? Can I get it back?

  Absolutely! If you’ve accidentally left personal items in the car, you can opt to have them shipped to you. You’ll need to cover the shipping cost and a $10 fee, which can be paid using Cash App, Venmo, or Zelle. Just contact us to provide item details, and we’ll guide you through the process.

• We loved our experience. How can we share with others?

  We're thrilled to hear that you had a fantastic experience with us! We highly value word of mouth recommendations, so we truly appreciate any positive feedback you can give. You're more than welcome to leave us a review after your trip and share our listing with your loved ones. That way, others can discover the same exceptional service that you did!