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Excellent communication from Mike from start to finish. Made my first Turo rental process very smooth. The BMW is a great SUV and was perfect for driving around with my family. I highly recommend.
Booked a last minute trip w my wife. Rental car companies are ridiculous, both rates and attitudes. Phil was spot on w everything. Car was BEAUTIFUL and better than anything I could have rental w the name brand rental companies….and I didn’t have to stand in that LONG line and get the attitude of the attendant. Don’t hesitate using Phil. Top notch. Thanks Phil!
Great rental! Suv was very clean and well maintained. Darryl was very friendly and accommodating. We had the best week!!
The rental process was easy. The car was clean and professionally presented. Thank you Brandon!!
Kelly was a great host and very accommodating. The rental process was super easy. Great car, and very spacious for our family vacation. Highly recommend it!
Brian and Tara were amazing to work with! We were really nervous and skeptical of using Turo for our first time. Not knowing for sure how to begin we had some mix up and delays on our end. Brian and Tara were excellent at communicating with us from day one of our reservation. They completely walked us through any questions we had and were more than happy to help us. Because of our pleasant experience with them, we will definitely try Turo again, and most definitely will look for them when in the Destin, Fl area again! The Durango we used was well maintained and in mint condition and at a very fair price. Brian and Tara were also helpful in giving recommendations of places to eat and visit. Thank you!
First time Turo renter here and Justin made a good first impression. The Honda Pilot was the perfect vehicle for our trip to Destin. Delivery fee to the airport was a little steep in my opinion, especially since he was a few minutes late on notifying me of where the vehicle was parked. I had a 3:30pm pick-up time and was waiting for him to “upload photos” around 3:34pm so we ended up having to stand around and wait at the airport entrance for a few until we found out where to pick up the vehicle. Not a huge deal but I would expect the vehicle to be ready by 3:29:59pm if the pick up time is 3:30:00pm. It doesn’t quite deserve a whole star to be taken off, but if I could give 4.5 stars I would - because other than that, it would have been a true perfect 5-star experience. I guess I’ll just have to round up for this review. The Pilot was great. Handling was smooth. It’s in amazing condition for a 9 year old car. Heated seats were nice. A/C blew cold. Sunroof was perfect when we just wanted some airflow without the windows down. Navigation system was outdated and essentially useless but can’t expect much from a 2013 built in navi system. Plenty of cargo space with the 3rd row collapsed, or keep the 3rd row for a total of 7 passengers! We added on the Yeti cooler which was a nice option to have. I drive a Subaru WRX hatchback so I’m not used to driving larger vehicles/SUVs but the Honda Pilot was perfect - no issues, handling was easy and the various amenities the vehicle offers makes me consider the Honda Pilot for my next vehicle; so practical and spacious for large groups. Overall, renting the Honda Pilot from Justin was a great experience. Hope my future Turo rentals will be just as good or better. My rating is 4.5 stars. Suggestion: Would be nice to see an updated in-dash GPS system that would be easily synced via Bluetooth, or possibly a viable phone mount so renters can use their own phones for navigation. Thanks Justin. Would rent again. :)
This was my first experience using Turo. It could not have gone better. Andrew’s vehicle was impeccably clean and the exchange went seamlessly. Andrew communicated very effectively throughout the rental process! Would definitely use his vehicle again.
GT Luxury Rentals provided a great vehicle and ease of the pickup process. Great communication. Shout out to Travon, was awesome. Next time I come to this area, I know who I'm going to deal with.
Justin was a great communicator throughout the booking, pickup, and return process. When we needed to make changes to the reservation, he handled it quickly through the Turo Support center. The Subaru Outback was easy to find at the designated pick-up parking area at VPS. It was clean and in great condition. Definitely a great experience for my first time using Turo!
This was my first experience using Turo. The car was clean I was the right fit for our family. Douglas was amazing to work with! He was helpful and incredibly responsive throughout the entire trip. When an airport employee guided us out the wrong door, he responded right away to help us locate the vehicle. Upon returning the car, he even provided options where to stop to find the cheapest gas. He made our experience positive and seamless. Drop off and pick up instructions we’re also very clear. I would highly recommend him and will certainly use him in the future for this destination.
Lora was an amazing host that made the entire process so easy and seamless! The vehicle was in perfect condition and so much easier than navigating the crazy long lines at the rental car companies. I would highly recommend renting from Lora! I definitely will again.
We had a seamless trip thanks to Amber! She updated us via text regarding car drop off and pick up points, delivered a car in pristine condition, and was reasonably priced. Our first Turo reservation and she was outstanding… even sent us recommendations on local things to do! Do not hesitate to book with her!
People of the internet, pay attention please! I rented Justin's Honda Pilot for a week and everything went perfectly. The car was clean, it ran smoothly and as a first time renter, I couldn't have been happier. Much of this was due to Justin and his responsiveness and communication. He was very quick to respond to my questions and sent photos of everything that I needed. He is the ultimate car rental host! He included money so that I could get out of the parking lot, there was a charger for my phone in the car, there was a car wash pass, etc. Justin thought of everything, he is a true pro! More than just renting a car, I think you should rent from a great host like Justin!
Mike was WONDERFUL to work with! The best experience I’ve had using Turo. Quick response time! Clean vehicle! Prompt delivery! I plan to book through Mike each trip back to the Destin area.
Great rental car experience. Anthony was excellent with communication and directions. The car was clean and in great shape. Highly recommend.
This was my first rental using Turo and Cole and Courtney were very responsive from the time of booking, to picking up, and dropping off. Great vehicle, roomy and clean. Thank you for a great first experience using Turo, we will definitely rent from you guys again for sure!
This was my first time using Turo, and the process was easy. Brandon's Explorer worked perfectly for my family of 3, plus my two in-laws. Brandon was easy to work with, provided us with great pictures, and gave us step by step instructions for everything. I would book with them again.
It was a great trip and Brandon made the pick up and then in flawless along with great communication the entire time. 6/5 recommend.
Great car to get the family around Destin for the long weekend and Clarence was super accommodating for airport pick up and drop off at VPS. Such a nice experience not having to do the typical rental car check in. The car was super clean, fun to drive and we were able to add beach gear to the reservation which came in handy. Looking forward to the next one.
Brandon is an excellent and responsive host . The vehicle met all our expectations. The USB port on the dash didn’t work but everything else was functional and clean. We will definitely be renting from Brandon again
Clarence was an excellent host, and his Jeep is amazing! It was spotless and showroom clean when we picked it up. Super easy hand off. Clarence was also great with extending our trip when our flight got delayed. 10/10 would love to have this Jeep and work with Clarence again.
The jeep was great. It was comfortable to drive, looked great, and had ample space for my luggage. Clarence was flexible when I needed to extend my time. I would rent from him again in the future.
The car was awesome. Super clean. It was perfect for my family of 5. I loved the convenience of walking out the airport doors and right to the car. The drop off was just as easy.
Car was very clean and Randall was an excellent communicator! Would definitely rent from him again.
Justin was informative and flexible during a time of storm. He responded rapidly, and gave clear instructions to make a first-time Turo user comfortable. The pilot was a mean machine with plenty of room! Seek Justin for a reliable ride coupled with excellent service. Skip the wait at the rental car facility for an overpriced and disappointing ride!
Darren’s KIA worked perfect for our trip. It was left very close the terminal at the airport and the parking was even paid for!! The vehicle worked flawlessly and was very clean. Would definitely recommend to anyone needing this type of vehicle in the Destin/FWB area. Will me renting again in the near future.
Car was super clean. Pickup and dropped off were seamless. Very fun to drive and a great size for our family of four. Thanks Michael for a great rental!!
Excellent first Turo experience! The Jeep was immaculate, communication was flawless and Russell was very accommodating. I hope all my future experiences will be this great!
Great Jeep and Krista was great to work with - very responsive and accommodating - thanks!
Great to work with. The car worked great, and being able to add beach equipment was a great addition. I would highly recommend.
This was our first time using Turo. Carson made the pick up and drop off super easy and convenient. The vehicle was clean and had no issues.
Vehicle was great. Clean, ran well. Brandon was an excellent host. I will book with Brandon when I return to the area in the near future.
Anthony was great! The car was very clean & perfect for us for our weekend. He was great at communicating with us & super helpful.
Mike was extremely easy to work with and very good with communication. I would recommend him!
Clean, Nice condition and no surprises. First time using this app and Anthony walked me thru process.
Phil was HANDS DOWN, amazing. The most helpful person I’ve ever dealt with regarding renting a car, or booking anything related to a vacation. This was my first experience with turo and thanks to Phil it will not be my last. I will never use a different rental car service again. Phil gave me the Turo 101. He walked me through every step of the way from booking through returning the car. It was all a breeze. Then the car…. It drove like an absolute dream. I felt like I was driving in a cloud, the cooling seats made the cherry on the cake!! I was to say at the very least impressed. This rental was the highlight of my family vacation and we did a lot of activities. Made it all so much easier having reliable transportation with all the bells and whistles. Thank you Phil for an amazing experience.
Rental was clean and worked well. Bill is very responsive and takes pride in his rental. Having his vehicle worked out perfectly for me and my family consisting of 5 adults and 1 teenager. We were able to enjoy our week stay and transport all of our luggage no problem. I would recommend him with no reservations.
Mike was an absolute amazing host. Good BMW X5 was cleaner than a corporate rental and in impeccable condition. It was the little details and extra mile he went to make my wife's 30th birthday trip that much more special; we will always use Mike when we visit this area.
Turo is an amazing alternative to a traditional rental car! So seamless and easy! Dheron’s Wrangler is fantastic!! Thank you so much for a great experience and vehicle for our FL vacation!!
Great experience and great vehicle, our flights got moved around and Clarence was very easy to work with to get the vehicle schedule changed too
Andrew maintains his vehicle inn peak operating condition and the cleanliness is impeccable. I've already booked the XC60 for future visits.
Book it! No need to scroll further. Took great care of us and the vehicle is fantastic.
Josh was very easy to work with. Responded quickly with my questions First time using Turo and was great experience.
Nice, clean, solid car! Brandon was very easy to work with picking up and dropping off the car!
Our Chevrolet Equinox rental experience was great! The vehicle was clean and drove well as described. It fit my family of five perfectly including a car seat. The best part of it all was that it was parked conveniently across the street from terminal pick-up for easy acess after we landed and we were able to gain access remotely (as our flight arrived very late). I would highly recommend and we will be booking again for our future Destin/Fort Walton trips!
Easiest process ever, Brandon was great to deal with and the car was just what we needed for our trip!
Allen was a great host! We initially rented the vehicle for several days and then extended another six days at the last minute and Allen and his family accommodated us! Allen made himself available for any of our needs and responded promptly when we messaged him. The car was great. It is in good shape; clean and good on gas. Contactless pick up and drop off made things easy! Would definitely rent again from this host!
* Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland, but this protects your own wallet. Liability insurance is provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company. Terms, conditions, and exclusions apply. The policy does not provide coverage for damage to a host’s vehicle.
For questions or information about the third party liability insurance that is included in protection plans in the US, consumers in Maryland and the licensed states listed here may contact Turo Insurance Agency at (415) 508-0283 or [email protected] For questions about how damage to a host’s vehicle is handled, visit the Turo Support site.
When a trip is booked in the state of Washington, physical damage to the host’s vehicle is covered by insurance purchased by Turo, but the Turo insurance does not change the contractual responsibilities of hosts or guests with respect to physical damage to a host’s vehicle.
** Terms, conditions, and exclusions apply.