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My experience with Sam's vehicle was rough... - A/C didn't work - Check engine light turned on - Vehicle temp gauge was not working so it seemed it was overheating - As a previous reviewer @Daiana G noted, the transmission is a bit clunky for sure (but still very drive-able) - Sam ended up asking me to stop driving the vehicle and then had it towed back 125 miles from the Catskills to Woodland Park - It was a time-consuming adventure trying to figure out how to get another vehicle to get our family of 6 home from our trip. - And btw, TURO CUSTOMER SERVICE ABSOLUTELY SUCKS. I'M A 5-STAR RATED HOST AND GUEST AND THEY TREATED ME LIKE GARBAGE. Not sure I'm going to be utilizing Turo too often moving forward. That being said... + Sam was responsive with communication for the most part. + Sam refunded me for the portion of the trip (one day) that Turo refused to credit my account in spite of the challenging situation. Overall, I think Sam's a great host who did all he could to make a rough and unexpected booking fraught with problems, right. I would most certainly book with Sam again.
Sam is a great host. Car was clean and in good condition. We forgot some belongings in the car after our trip ended and he helped us recover it.
It is a very good car. Sam is very responsive and easy to work with. We’re very happy with the service.
This was my first trip with Turo and I could not be happier with the car I have chosen. It was in a great condition, easy and safe to drive during sleet and snow storm. Wilfredo was also very welcoming and super helpful in every step along the way. Would definitely rent again!
Sam was quick to respond, and accommodated my family and I very well. It was easy to access and find the car without any contact as well. The car was great for 5 people with lots of luggage. :)
Amazing ride definitely would rent this vehicle again extremely friendly and responsive host
Great car in excellent condition. Very spacious and smooth ride. Definitely well taken care of
Easy pick up and drop off. Also very open with any issue with the car so no surprises. Good experience
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