Michael

JJ's went above and beyond to help me when my previous booking was fumbled. I had booked a car at the airport for a busy conference and there were literally no other cars left. My other reservation was canceled by Turo by accident so the day of my trip I was in charge of driving my colleagues for a business trip and had no vehicle. Turo tried to recover from the mistake and contacted JJ's 3 hours before I needed the car, asking to not only book the BMW X5 but deliver it to the airport. They saved me in a pinch by going above and beyond. The X5 is in great shape and roomier than I expected. We fit four large adults and our 4 suitcases plus work bags in the car with no problem the suitcases all fit in the back standing up with room to spare, and everyone was comfortable. The car drove great, had no odor (not even air freshener covering something up), had seats in great shape, and had plenty of room. It's just a truly well maintained car with a great host. The host was easy to contact, gave clear instructions for pick up and dropoff, provided a seamless contactless pickup experience, and left me alone except when I needed to get ahold of them. This host is why Turo rocks. I usually use the National Car Emerald Aisle to choose any car and drive off the rental lot. This was even faster and easier, and I got a nicer car even if it had more miles on it. Thanks JJ's!

Alex

Incredibly communicative. Amazing ride!

Christina

Very helpful! Was also very accommodating even with last minute plans. Thank you so much

Turo

The host cancelled this trip 21 hours before it started. This message was automatically posted by Turo.

Timothy and Nikki

Great vehicle with lots of luxury extras like heated/cooling seats and ambient lighting