Here's some quick guidelines to keep in mind and are applicable to all Turo trips booked: (1) You must have your physical, valid driver license with you at pickup (paper or temporary licenses must be approved in advance); ONLY the primary renter can pickup and drop-off the car and unauthorized drivers are not permitted to operate the car at anytime. (2) Absolutely no smoking of any kind is permitted in the vehicle. Violation of this rule will result in a $250 fine for cleaning and detail services and Turo may ban from future rentals. (3) When returning the car, for street parking, please use a legal spot (Zone 1 parking is acceptable) and avoid any metered or rush hour streets. (4) If you are running late, please notify as soon as possible and request to extend the trip through the Turo app. Unfortunately, we have no control over the charges (including trip fee, insurance, and taxes) that Turo charges in order to do so; however, if the trip is not extended, late fees will apply.