To give you a formidable experience, pets are not allowed. Smoking is not allowed 🚭. There may be extra charges for cleaning or damage if you violate these restrictions. You will received the vehicle washed and vacuumed. Guest needs to returning in similar conditions. According with COVID-19 due, our cars are cleaning and disinfected after a ride ends and before ride start. All our guest will be charge for cleaning fee for delivery the car with unreasonable dirty according Turo policy. https://support.turo.com/hc/articles/360058635014-Cleaning-and-disinfection-policy-for-hosts Full fuel on the thank at the start of your trip too. Please, return the vehicle in the same condition you received. Extra charges could apply if we received vehicle on different conditions. Thank you for your comprehension! For a better experience, my car will be equipped with an code lock box key. A code will suminístrate to you when the car be booked. When you drop the car after you ride, please leave the keys inside the lock box on the same window that you find it and close it. Remember lock the car before! I will send you the specific location where the car is inside the parking lot. When you dropping the car, remember send me a picture where the car is located. Our guests can pick up/drop off the vehicle at any time and day of the week. However, you should bear in mind that for reservations during the night or early morning, we will leave the vehicles in the airport parking lot from 8:00 pm and we will pick them up at 8:00 am. The cost of parking will be paid by the guest. If you choose the delivery guest location, then we delivery and pick up the car in person between 8:00 am to 7:00 pm everyday. Parking lot tickets and tolls will be charged to the guest. Extra charges may apply for delays when picking up the car at the airport parking lot.