GUESTS PLEASE READ OUR GUIDELINES PRIOR TO ARRIVAL: OUR TEAM IS SCHEDULED BASED ON APPOINTMENTS. If returning earlier/later than pick up/drop off time, guest must give us a 30 minute heads up or will have to wait for our team to receive the vehicle. Keys are not to be left in the vehicle parked under no circumstances. That is an automatic $100 fee for leaving a vehicle unattended. Guests are responsible for the full cost of any key pertaining to the vehicle that is lost/misplaced. Guests must provide their own insurance or purchase our fleet insurance in order to pick up the designated vehicle. Vehicles are inspected by our team of mechanics prior to the start of each trip. Damages incurred during guest' trip to tires/breaks/windshields/keys/etc. will be assessed and charged accordingly. Not limited to towing fees associated with such incidents. Guests are responsible for removing their cellular devices from bluetooth/navigation system prior to returning their rental. A $5 fee will be assessed if clients fail to do so. NO SMOKING IS PERMITTED. Odor or residue of smoke in the vehicle is a $250 fee. No exceptions Vehicle must be refueled at original gas tank level, if not returned at original tank, you will be invoiced the refuel price + 10% inconvenience fee. Citations must be disclosed to host, guests are responsible for paying citations and must post receipt on trip photos after. If citations are not paid by guest, guest are responsible for the citation/ any penalties/ and a 10% inconvenience fee of the citation cost. WE ARE NOT RESPONSIBLE FOR ANY LOST/ LEFT BEHIND ITEMS. ITEMS LEFT BEHIND WILL ONLY BE HELD FOR 48 HOURS THEN DISCARDED, NO EXCEPTIONS. *GUESTS UNDERSTAND AND CONSENT TO OUR GUIDELINES WITH THE BOOKING OF ANY VEHICLE FROM OUR FLEET*