Vehicle Image

1 of 6

Beverly’s

Toyota RAV4 2021

4.74

(23 trips)

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

The car

Toyota RAV4 2021

4.74

(23 trips)

Hosted by

Beverly
4.8
Beverly
1,278 tripsJoined Mar 2020

Typically responds within 1 minute

Beverly has completed training on enhanced cleaning and disinfection practices.

Description

‣Brand New 2021 vehicle. Pick up & Drop off instructions: ☎ If you choose Romulus, MI 48174 that is my business location. ✈ If you choose DTW that is airport pick up and drop off: In which we do need a ride back to our headquarters 8-13 min from the airport depending which terminal (North or McNamara terminal). And drop off starts at our business location, I will get in the car and take you back to the airport. ‣No smoking in any of my cars, fee will be assessed up to $250. ‣ Your reservation is always safe with us because we have many cars and always have a backup if something happens. We appreciate your business greatly.

Features

Must be 21+ to book

Automatic transmission

Backup camera

Blind spot warning

Bluetooth

Parking details

🛅 Business property location for pickup and drop of, in case you need to leave your car contact me to accommodate you accordingly. Please bring your drivers license with you, thank you.

Guidelines

‣No smoking in any of my cars, fee will be assessed up to $250. ‣Dogs are welcome, but please return the car clean please.

Ratings and reviews

4.74

(19 ratings)

Reviews

Blake B.

BlakeJun 14, 2021

Great! From beginning to the end, it was the perfect rental experience. Will again in the future 100%

Caleb A.

CalebJun 9, 2021

Pickup from airport was poorly executed. Waited 30 minutes, was told several different things, at one point Beverly even offered to pick me up in a different car with her 2 dogs because my car wasn’t ready on time. Then 5 minutes later the car I rented shows up driven by her husband. Terrible communication from Beverly and never once apologized for making my family wait 30 minutes at baggage claim when I was exactly on time. Her husband did the right thing and let us take the car on our way while he waited to get picked up instead of making us drive back to their residence for drop off. Car worked well and was new, but had a slightly off smell. Got used to it, but off putting at first.

Beverly's response

30 minute late...reservation for 6pm..you were on your way at 6:18. Poorly executed, yes we dropped the ball a little with your reservation. Dealing with a sick dog, husband stretched a little thin that day. Told multiple things because we had multiple things going on. Smells funny, 2021 or not it's a rental car. We don't smoke. Our renters do, then try to cover the smell with deodorizers. And we do work hard with steam cleaners trying to get the smell out. Not always successfully in time.

Kristopher G.

KristopherMay 17, 2021

Very smooth ride. Great communication and provided transportation to and from the airport

Carolyn G.

CarolynMay 14, 2021

Super accommodating and professional. Would rent from Beverly every time!

Kenneth M.

KennethMay 10, 2021

Extremely easy process, the vehicle was clean and well cared for. Set a very high bar on my first Turo experience.

Vehicle Image

1 of 6

The car

Toyota RAV4 2021

4.74

(23 trips)

Hosted by

Beverly
4.8
Beverly
1,278 tripsJoined Mar 2020

Typically responds within 1 minute

Beverly has completed training on enhanced cleaning and disinfection practices.

Description

‣Brand New 2021 vehicle. Pick up & Drop off instructions: ☎ If you choose Romulus, MI 48174 that is my business location. ✈ If you choose DTW that is airport pick up and drop off: In which we do need a ride back to our headquarters 8-13 min from the airport depending which terminal (North or McNamara terminal). And drop off starts at our business location, I will get in the car and take you back to the airport. ‣No smoking in any of my cars, fee will be assessed up to $250. ‣ Your reservation is always safe with us because we have many cars and always have a backup if something happens. We appreciate your business greatly.

Features

Must be 21+ to book

Automatic transmission

Backup camera

Blind spot warning

Bluetooth

Parking details

🛅 Business property location for pickup and drop of, in case you need to leave your car contact me to accommodate you accordingly. Please bring your drivers license with you, thank you.

Guidelines

‣No smoking in any of my cars, fee will be assessed up to $250. ‣Dogs are welcome, but please return the car clean please.

Ratings and reviews

4.74

(19 ratings)

Reviews

Blake B.

BlakeJun 14, 2021

Great! From beginning to the end, it was the perfect rental experience. Will again in the future 100%

Caleb A.

CalebJun 9, 2021

Pickup from airport was poorly executed. Waited 30 minutes, was told several different things, at one point Beverly even offered to pick me up in a different car with her 2 dogs because my car wasn’t ready on time. Then 5 minutes later the car I rented shows up driven by her husband. Terrible communication from Beverly and never once apologized for making my family wait 30 minutes at baggage claim when I was exactly on time. Her husband did the right thing and let us take the car on our way while he waited to get picked up instead of making us drive back to their residence for drop off. Car worked well and was new, but had a slightly off smell. Got used to it, but off putting at first.

Beverly's response

30 minute late...reservation for 6pm..you were on your way at 6:18. Poorly executed, yes we dropped the ball a little with your reservation. Dealing with a sick dog, husband stretched a little thin that day. Told multiple things because we had multiple things going on. Smells funny, 2021 or not it's a rental car. We don't smoke. Our renters do, then try to cover the smell with deodorizers. And we do work hard with steam cleaners trying to get the smell out. Not always successfully in time.

Kristopher G.

KristopherMay 17, 2021

Very smooth ride. Great communication and provided transportation to and from the airport

Carolyn G.

CarolynMay 14, 2021

Super accommodating and professional. Would rent from Beverly every time!

Kenneth M.

KennethMay 10, 2021

Extremely easy process, the vehicle was clean and well cared for. Set a very high bar on my first Turo experience.

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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