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The Mazda CX-5 was exceptional. It took us all around Portland and made for a safe trip to and from mount hood. Carolina was readily available when needed and was very accommodating and understanding with external factors during our trip. 5 stars for being a great host with a reliable vehicle.
This Mazda was perfect for our vacation travels! We needed a car good on gas that was also big enough to road trip and handle going up the mountains of Oregon. AWD, new tires, clean as if it was just off the showroom floor.. I can’t tell you enough how great an experience it was. Eikeem made the rental process seamless, and I would highly recommend renting with him if you are planning a trip! 10/10!
This rental experience was fantastic. The Mazda was clean, had plenty of room, and was a pleasure to drive (and came equipped with water and chocolate!). Communication with Noah was a breeze, he responded to my messages within minutes. Pick up and drop off at PDX was fast and convenient. Overall a great experience!
Michael was professional and personable. His Mazda was perfect for our day trip to Hood River! I’d definitely recommend his car for any Portland trips.
Not only was the car clean and smelling great, but Carolina went beyond the car rental to help me out with some non car related questions about Portland. So kind and helpful. I will definitely use her car again if I return to Portland! Thanks Carolina!!
Carolina was very accommodating and presented her car clean and smelling fresh. Even had it washed despite a snow storm. Thanks!
This Mazda C-x3 is in excellent condition, drives great, all amenities work well. Victor is professional and friendly and I appreciated doing business with him.
Wonderful host! Capable, fun, and efficient drive! Definitely a great car for a mountain trip.
Great communication and awesome car!! It was very cozy for a winter PNW gateway. I highly recommend booking with Carolina.
First time using Turo and Ethan made it super easy, no problems picking up the car. The Mazda had everything needed - i.e hand sanitizer chargers and it was easy to drive.
Ethan was so flexible with our plans and we really appreciate the car rental! Car was clean and great on the road. Thank you Ethan for letting us use your vehicle and for making the process stress-free.
Turo is an easy and great app to rent a car. Hallie, and the people at Lux Rental were extremely hospitable, made the process very easy, and they went above and beyond in customer service. I would definitely rent with them again.
Carolina was awesome! Very communicative, flexible, thoughtful, and easy to work with. The car was great! I appreciated how clean it was and that she included hand sanitizer as a special touch. I will definitely rent from her again when I am in Portland!
Such a great host! Super kind, super easy to work with, got off the plane and picked up immediately and was on my way. 10/10 recommend booking with Eikeem!!
Araceli was really accommodating to a last minute change in plans which I appreciated. Araceli made the process very smooth.
Eikeem picked us up at the Portland Airport and dropped us off when we returned his car. The process was smooth and efficient as he accommodated to our pick up and drop off time. He is really professional and friendly as we were in communication with him before our trip. Will definitely use his service and vehicles again.
Lori and her Mazda CX-5 were terrific. She made the whole process as smooth and easy as the ride. Definitely recommend, definitely would rent again.
Carolina was prompt and communicated well. The car was clean and easy to drive. I would definitely rent from Carolina again. Super convenient airport pick up and drop off.
The rental with Lux was very smooth. More like a traditional rental car experience, since they need to shuttle you offsite to pick up the car, and return you to the airport after drop off. But the car was clean and didn't smell like smoke at all, which is usually an issue I run into with Turo rentals. I would recommend Lux and would use them again in the future.
Wonderful car! Easy city transit to get to pick up location. Lori was great to work with and made renting my first car a breeze!
My trip did not actually occur. My situation did not allow me to pick up the vehicle. I was disappointed I didn't get the chance to drive it though, and since I thought things would work out, I kept my reservation throughout my rental period. However, Victor was extremely understanding of my situation and things worked out in my favor, even though I was out the rental fee. Big thanks to Victor for being cool and professional about the mishap. I hope things worked out in his favor as well. I will use Turo again... for the first time. Lol
Fantastic car, wonderful staff, great and easy experience, very nice prices! I will 100% be using LUX again
Carolina and this Mazda was the perfect fit for a quick jaunt around pdx. She was very accommodating for a late plane arrival and was very quick to respond and communicate with. The Mazda handles like a dream and was a wonderful vehicle to visit the coast with!
Excellent car. Rides smoothly. Victor gives instant replies to messages. I will definitely rent it again.
Binh is an exceptional host. I had an inconvenience and he is very accommodating the cars are in great condition and clean. I recommend renting from him any day, I would not hesitate. Thanks again Binh!
A perfect car rental experience! Kyaw was super helpful and accommodating. The car was is excellent condition, cleaned up and ready for me! Highly recommend!
Victor was so great! Pickup was easy, the car was clean and we had an easy trip thanks to him!
I enjoyed borrowing Lori’s Mazda. It’s clean, easy to drive, and pick up was easy peasy!
Lori responded quickly and was a great communicator. It was a very easy pickup and drop off. The car was immaculate and drove perfectly.
Great communication from host, car was good, instructions were clear and simple, would use again! 👍🏽
Worked out great for our trip with 2 kids. Great trunk space with the third row down. And extra space for additional passengers when needed. Clean. Would rent again from Binh!
This was our first Turo experience and I’m glad it was Binh. He helped us learn how it all works - and it was very simple. Car was great, all timing worked out perfectly and Binh was quick to respond to any calls or text’s before the trip as well as during. Turo works!
Great car, perfect for the terrain and a comfortable ride. And Victor was a pleasure to work with - chipper personality and super responsive and helpful.
Easy pick up and return nice car to get around town and I would do it again when I need to have a car while mine is being worked on.
Shayla was absolutely wonderful! The car was full of gas, spotless, and very easy to find. She was very quick to communicate and we will definitely be renting again on our next trip to Portland.
Great experience! Lori was very helpful and communicated very well. Car was very nice to drive and clean. Thanks!!
This was my first Turo rental and it was perfect! Michael was very accommodating and flexible when we needed to adjust the drop-off time, and his car was a blast to drive to the coast. I’d definitely rent with him again next time I’m back in Portland 👍
The Mazda was flawless; I’d rent it again! Apart from the car itself, the pick-up at PDX was a bit delayed on arrival, but not enough to “drop” a star. The transport from the facility back to PDX at the end of the trip was very timely, and at both ends, the drivers and staff were very courteous. All in all, a terrific rental experience.
Carolina was great and so was her car! She made everything easy. The car was better than advertised. I would definitely recommend Carolina!
Eikeem made our first experience with turo super smooth and easy. His car was amazing, super fun to drive, clean and still has that new car smell. We will definitely rent his car again when back in Portland.
Johar, was an excellent host. Met us the first day and dropped off the vehicle where is was all convenient for us to meet. The vehicle is in great condition as it’s pretty new. He left us a car charger and a phone holder so my phone GPS was conveniently in front of me so I was able to get around pretty easily in Portland. I would highly recommend renting his vehicle again as it was convenient, easy, gas efficient and can hold 4 good size luggage. We had a party of 5 with my son and his car seat and we all fit comfortably.
Easy to communicate, and relay information to. Car ran smooth. The process of renting, and returning the car was simple. Would rent again, thank you.
Carolina was great to rent from, quick reply’s and helpful with information to meet up and about the car. Car was throughly cleaned and disinfected before meeting, looked like a brand new vehicle. It was also very helpful she had hand sanitizer and disinfectant in the car as needed. Would for sure rent again!
The best part of this experience was the timing of pickup and delivery. It was so convenient and fast and smooth. Very dependable and nice luxury feel dependable vehicle.
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