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Average ratings near Portland, OR
We rented an Audi Q5 and it was a very clean and a nice car to drive. They had it full of gas and ready to check out when we arrived. The attendants were friendly and we were on our way quickly. We had no mechanical issues and enjoyed how nice the car was to travel in.
The car was great - very clean, with no scratches and everything was on time. Hoa answered all my questions in advance. He was very professional and responsible. I had no problems and I am glad that I chose this car!
Great car, great trip. Everything went smoothly, car was super clean, fun to drive and delivered on time. Would definitely use Lux Rental again.
This is my second time renting and my favorite part is that all the pictures are uploaded and ready for me to inspect the vehicle to make sure everything is correct. I received a ride from the airport and dropped off as well. The vehicle rides perfect just like the last time and it truly is a luxury. Anyone who truly appreciates VIP will know that this is top notch and this is my go to for Portland, OR if the Audi Q3 is available from now on.
Worth the effort and much better service than the traditional Rental car companies. Car was super clean.
Simple and easy pick up and drop off. Only thing they ask is, fill the gas tank fully and wash the car. Other than that nothing else is asked of you. Will definitely use again when in Portland.
Everything went great. Customer service, the car. Only drag was the car smelled like smoke.
Really easy pick up and drop off. Car was in great condition. Overall had a great Experience with this Q7 and Hoa
Car was super nice and clean. No issues at all, it was a very quick and easy process! Would use them Again if l am ever back in the area.
Really great car. Fit myself and 5 of my friends. Quick and easy process. Will book with Hoa again.
Beautiful cars & the staff were professional & very courteous. The vehicle was well documented & was a blast to drive.
Excellent service and vehicle; highly recommend, definitely will use again next time in the area!
Aside from the car needing windshield wiper fluid, it was clean and drove great! The customer service was great too. I left a bag in the back seat in my rush to get to the airport and they drove it to me. Overall I will rent with them again.
This was a great car to drive! I’m impressed at how affordable these people are, and they have amazing luxury cars to drive. They are flexible, and they can pick you up and take you back to the airport. It is so convenient. Ten times better than Enterprise. I will definitely come back to rent a car from them when I visit Portland from now on.
The car is so nice and smooth driving throughout the whole trip..ended up arriving back late so had to extend another day, the staff took care of the changes quickly and kindly...thank you for such a great experience, would definitely be back if I ever needed another car rental in the future...
Rent From them often. I had a family emergency and couldn’t return the vehicle on time. Coordinate alternate plans and helped. Thanks vehicle is excellent and runs great
Very quick and easy. Great selection and price. Highly recommended. I will be renting again.
Great service, had a minor issue with car that was cleared up instantly over the phone. These guys know what they are doing! Do not hesitate to rent from them, I will in the future when I return to Portland.
Great car! It was super clean and fun to drive. Jason was easy to communicate with and accommodating throughout. Would certainly rent again.
Very easy and quick pick up and drop off process. The car was very nice to drive and suited our needs perfectly for around town and a few trips up to Mt Hood. Would definitely rent this or another car from Hoa et al, again.
Upon arrival I received a full rundown of additional charges if they applied (cause no one reads the terms of service). I also received the disclaimer for renting a luxury vehicle (cause not everyone knows how to drive these). The vehicle itself was very up kept and specifically I performed a break test before pulling out of the complex and it performed well at slow speeds. I will say that this is the most up-kept luxury vehicle I've ever had and the most comfortable ride. The host was very accommodating for an additional 30 minutes extension so I didn't arrive late (cutting close by two minutes :|..) The host also gave me a ride to the airport and overall I'm impressed and will definitely be renting from them again. I do kind of which they had some Merc SUVs but it's not an issue. If you know how to drive lux properly and with care I don't think you will have a problem.
This was my first time using Turo and the experience I had exceeded expectations. Tai was very helpful in providing clear and timely instructions and was available to respond when I had an issue with the lockbox or had any questions. The vehicle also arrived in great condition when I picked it up from the lot. I would definitely reserve this vehicle again when I come back to Portland. I highly recommend renting this vehicle due to the convenience, value and great customer service.
Very fast service when it came to pickup and drop off. Tai and Bao were very polite and I definitely plan to rent from them again! Loved the car, worked perfectly for my trip to the coast. Although, we did feel like the car could have been a little cleaner. The windshield had prints and smudge all over the inside of it and there was sand on the floor from I’m assuming the previous renter. Also, the tire pressure light kept going off although there was air in the tires. Other than that, I was satisfied and hoping to have an even better experience in the next car.
Gentlemen were very professional and very kind. I can’t wait to rent from them again. Very soon.
Clean car. Fantastic communication. Host consistently responded in under 3 min. Will rent again.
Erin was a sublime host. She was responsive, friendly, and made sure our trip went off without a hitch. The car was clearly well-maintained and ready to drive—spotless inside and out, sanitized appropriately per COVID protocols, and fun to drive. Erin was also very generous with us for being a bit late on the return. 10/10 would recommend!
I always rent from LUX. Convenient location, fast pick up and drop off. Will rent from them again! A+
Best turo rental I've dealt with yet. So quick and easy. I'll never go back to traditional rental cars.
Amazing customer service. Seamless experience renting a car for 4 days. Would definitely recommend Hoa.
Hoa was a gentleman, car was impeccable and an amazing drive. Would definitely rent again!
My trip did not go as planned due to weather conditions. But the car that was available allowed me to make the most of trip. Car worked well and was in great condition. Recommend.