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1 of 20

Gene’s

Acura MDX 2014

Advance and Entertainment Packages

4.87

(47 trips)

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

Acura MDX 2014

Advance and Entertainment Packages

4.87

(47 trips)

24 MPG

Gas (Premium)

4 doors

7 seats

Hosted by

Gene
4.9
Gene

All-Star Host

638 tripsJoined Apr 2018

Typically responds within 1 minute

All-Star Hosts like Gene are the top-rated and most experienced hosts on Turo.

Gene has completed training on enhanced cleaning and disinfection practices.

Description

My gorgeous blacked-out 7-seat 2014 Acura MDX comes fully loaded with the Advance and Entertainment packages. Look at all this fun stuff: 🏎 Drives like a sports car with a direct injection 3.5 liter V-6 with 290 horsepower and 267 lb-ft of torque 💥 6-Speed Sequential SportShift transmission with paddle shifters and Integrated Dynamics System to adjust steering feel, throttle response and engine sound 🤫 Quiet ride and minimal wind noise from triple door seals, acoustic glass, and frequency cancellation ⛽️ Class-leading 23 MPG 💺 7 sport seats with perforated Milano premium leather-trimmed interior ♨️ Heated and ventilated front seats, heated outboard 2nd row seats ☝🏽 One-touch button walk-in access to third row 🚚 Over 90 cubic feet of flat storage space with 2nd and 3rd row seats dropped ❄️ Tri-zone, GPS-linked climate control 📀 Multi-input Rear DVD Entertainment System with 16.2-inch ultrawide VGA screen, front center console 110-volt power outlet, HDMI and headphone inputs 🌎 GPS Navigation with 3D view and AcuraLink Real-Time Traffic 🌙 Moonroof 🔈 12 speaker ELS Premium Audio System with HD Radio, Song By Voice, Pandora, iPod USB input, Bluetooth phone and audio streaming 🥇NHTSA 5-Star Safety Rating and IIHS Top Safety Pick+ 📡 Adaptive Cruise Control with low-speed follow 🆘 Blind spot information system ⚠️ Lane Departure Warning and Lane Keeping Assist System 🚥 Parking sensors ❗️ Collision Mitigation Braking System with Forward Collision head-up warning 📸 Multi-View Rear Camera 👍🏽 Heated steering wheel 💎 Jewel Eye LED headlights ⛈ Rain-sensing windshield wipers 👀 Heated auto dimming side mirrors 🤩 LED puddle lights 😎 Tinted windows, limo black in the 2nd and 3rd rows, and 2nd row sunshades 📱 Pro-clip mount for iPhone 6-8 Plus and XS Max 🚘 FasTrak toll transponder 🏝 3D Maxpider All Weather Floor Mats This vehicle is part of the Turo Go program. You will be able to unlock, lock, and start the vehicle using your Bluetooth-enabled smartphone after completing the required paperwork from Turo. Please consult your Turo app for verification and unlocking instructions. --- Why rent from me? 💥 I'm open 24/7. Need to return the car at 4 am? Give me 24 hours advance notice and I'll work with you! 💥 Delivery available throughout most of Greater Los Angeles, including all major airports. 💥 My Turo All-Star Host badge means I guarantee customer satisfaction, and will do everything in my power to take care of you. 💥 My cars are always delivered clean and smelling great. 💥 All my cars feature Instant Booking, so you can reserve your car immediately and be done! --- Now for the nitty gritty: My cars are available 24/7, but if you need to pick up or drop off the vehicle between the hours of 10 pm and 7 am, I'll need at least 24 hours notice to coordinate logistics with you. Please return the car in the same clean condition as you received it, as documented by the car condition photos. Excessive filth, food, or animal hair will incur a minimum $30 cleaning fee. 🚭🚭🚭 No smoking or vaping of any type is allowed in the car. If cigarette or marijuana odors are detected, a $250 cleaning fee will be charged, as per Turo policy: https://support.turo.com/hc/en-us/articles/203990550-Smoking-Policy 🚭🚭🚭 The car will usually come with a full tank of premium unleaded fuel. Drivers are responsible for bringing back the vehicle with the same gas level as when it was picked up, as per Turo policy: https://support.turo.com/hc/en-us/articles/203990730-Fuel-policy If you're going to be late for the pick up of the car, just call me and we'll work out the logistics. If you're going to be late for the return, please call me as soon as possible. Late fees start at $50/hour, per Turo policy. I will do my best to accommodate all reasonable requests. Please be advised that I do NOT allow any form of towing, and/or the use of snow chains on any of my SUV’s. If during your trip you attempt to use my SUV to tow anything, or if you install snow chains on the tires, your insurance coverage will be void and you will be held personally liable for any and all damages to my vehicle. Please don't hesitate to call or email with any questions. I look forward to renting to you! ****** COVID-19 UPDATE: Here are some of the steps we are taking to keep you safe: 1. Enhanced sanitation protocols. All our cars are cleaned & disinfected before each rental. This includes spraying Ozium to disinfect cabin air, and using disinfectant on all high-touch surfaces including the steering wheel, gearshift, handles, knobs & buttons. 2. Accelerated maintenance schedule. All cars undergo meticulous weekly maintenance by our trained staff & AAA-certified mechanics. 3. Vehicle quarantine procedure. If one of our cars has been in contact with Covid-19, we immediately deactivate it. During your rental, we also recommend: 1. If possible, periodically clean & disinfect all high-touch surfaces in the car. 2. Keep air conditioning set to fresh (do NOT re-circulate) and/or drive with the windows down. 3. Practice good hygiene. Wash your hands for 20 seconds and/or use hand sanitizer frequently.

Features

Must be 21+ to book

Automatic transmission

AUX input

Backup camera

Blind spot warning

Bluetooth

GPS

Heated seats

Keyless entry

Long-term car

Sunroof

Toll pass

USB input

Heated and ventilated front seats

One-touch access to third row

6-Speed transmission w/paddle shifters

Integrated Dynamics System

Milano premium leather-trimmed interior

Tri-zone, GPS-linked climate control

Multi-input Rear Entertainment System

GPS 3D Navigation w/Real-Time Traffic

110-volt power, HDMI & headphone inputs

Adaptive Cruise Control

Parking sensors

Lane Keeping Assist System

Blind spot information system

Multi-View Rear Camera

Collision Mitigation Braking System

Heated steering wheel

Remote engine start

2nd row sunshades & tinted windows

Roof rails

Jewel Eye LED headlights

Rain-sensing windshield wipers

Heated auto dimming side mirrors

LED puddle lights

3D Maxpider All Weather Floor Mats

Extras (10)

Add optional Extras to your trip at checkout.

Prepaid refuel

Save time and make dropoff a breeze by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$95/trip

Prepaid refuel

Save time and make dropoff a breeze by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$70/trip

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover excessive filth, upholstery cleaning, spills, stains, pet hair, or smoke removal.

$25/trip

Unlimited mileage

Need to go on a long trip? This extra will get you all the miles you need.

$45/day

One-way trip

Need to return the car to a different location than where you picked it up from? This extra will let you return the car anywhere within a 50 mile driving distance from the car's home location in Long Beach.

$120/trip

Cooler

Keep your drinks and snacks cold on those long road trips with one of my sturdy plastic coolers. Multiple sizes available.

$15/trip2 available

Hand truck

This portable, foldable hand truck by Magna Cart can carry up to 150 pounds.

$10/trip1 available

Phone mount

Drive safe and don’t get an expensive ticket for holding your smart phone while driving. This universal magnetic mount will fit any smart phone with a case. Package also includes dual USB car charger, aux cord, iPhone and Android charging cables.

$15/trip2 available

Child safety seat

This is an infant size car seat for children up to 30 pounds (13.6 kg), available as an add-on for all of my cars.

$25/trip2 available

Bike rack

My 2 bike trunk carrier is easy to install and will carry 2 full-size bikes.

$25/trip1 available

Parking details

PICKUP INSTRUCTIONS: 1. Before we start your trip, Turo and Liberty Mutual insurance require re-verifying your drivers license. Please upload a clearly legible, close up picture of your drivers license to the Trip Photos section in the reservation page in your Turo app. 2. Upload a second picture of you holding the drivers license next to your face, like a selfie. Please make sure the picture is clear and includes the entire LEGIBLE drivers license along with your entire face. Once I receive BOTH pictures I can remotely unlock my car and start your trip. 3. My car is parked in the Pike Outlet Mall parking structure in Downtown Long Beach: The Pike Outlet Mall parking garage 65 Cedar Ave Long Beach, CA 90802 https://goo.gl/maps/M5Km6yMUDa92 I park my car near the west entrance off Chestnut, in row 2e west, near the spiral exit ramp. The easiest way to find it is to take the stairs near the management office at the corner of Seaside Way and Chestnut Place. When you reach yellow level 2, enter the structure and turn right. My car is parked along the south wall, in row 2e west, near the spiral exit ramp. Within 24 hours of your trip’s start, I will upload photos to document my car’s condition and its exact location. Please see the Trip Photos in your Turo app for reference. Once you arrive my car and upload your drivers license and selfie pictures, call me at +1.424.259.1329 so I can unlock my car for you. Please note that because of my work schedule, I may not be able to pick up the phone right away between the hours of 1 am to 11 am PST. During those hours if I don’t answer right away please call me again until I am able to pick up. 4. I encourage you to upload 5-10 photos of my car to your Turo app. This is to document the condition of the car when you received it, so you are not mistakenly held liable for any pre-existing damage. 5. Retrieve my car’s key fob, stored in the Faraday pouch in the black organizer on the sun visor. Owners manuals, registration and insurance cards are in the glove compartment. Please feel free to pair your smartphone to my car’s Bluetooth, if applicable. 6. IMPORTANT: When you exit look ONLY for the lanes marked “MONTHLY PARKERS.” In those lanes you will find a brown plastic box on the parking turnstile. Retrieve the WHITE parking key card from the sun visor organizer. Wave my key card at the brown box. When it beeps, the lane barrier will open. DO NOT INSERT THE CARD INTO THE TICKET READER. If you have any trouble exiting please DON’T CALL THE PARKING STRUCTURE. They do not allow my renters do that. Instead please call me directly at +1.424.259.1329. --- RETURN INSTRUCTIONS: 1. Use the WHITE parking key card to enter the Pike Outlet Mall parking structure: 65 Cedar Ave Long Beach, CA 90802 https://goo.gl/maps/M5Km6yMUDa92 IMPORTANT: LOOK ONLY FOR THE LANES MARKED “MONTHLY PARKERS.” In those lanes you will find a brown plastic box at the parking turnstile. Wave the white key card at the brown box. When it beeps, the lane barrier will open. 2. Upload the car condition photos to the Turo app. Take as many photos as you like of the interior and exterior. Please don’t forget to include pictures of the odometer, fuel gauge, and where the car is located in the structure. 3. Store the white parking key card in the black organizer on the sun visor. 4. Store the key fob INSIDE THE GOLD POCKET of the Faraday bag stored in the sun visor organizer. The bag keeps the key fob from transmitting so the car cannot be unlocked or stolen after you leave. Leave the blue Metro Tap Card in the Turo organizer for the next renter. 5. Remove all your belongings and LOCK THE CAR.

Guidelines

Please inform me immediately if you used any toll roads or received any moving violation or parking tickets during your trip. Tolls and tickets will be billed within 90 days. FasTrak toll transponder is located behind the rearview mirror. Please return the car in the same clean condition as you received it, as documented by the car condition photos. Excessive filth, food, or animal hair will incur a minimum $30 cleaning fee. 🚭🚭🚭 No smoking or vaping of any type is allowed in the car. If cigarette or marijuana odors are found, a $250 cleaning fee will be charged, per Turo policy: https://support.turo.com/hc/en-us/articles/203990550-Smoking-Policy 🚭🚭🚭 If you need to pick up or drop off the vehicle between the hours of 10 pm and 7 am, I'll need at least 24 hours notice to coordinate logistics with you. If you're going to be late for the pick up of the car, just call me and we'll work out the logistics. If you're going to be late for the return, please call me as soon as possible. Late fees start at $50/hour, per Turo policy. I will do my best to accommodate all reasonable requests. Please do not fill up with gasoline that contains more than 15% ethanol. Please be advised I do NOT allow any form of towing or the use of snow chains on any of my cars. If you use my car to tow, or install snow chains, your insurance will be void and you will be liable for any damages.

Faqs

  • Am I required to have the car washed before returning?

    Please return the car in the same clean condition as you received it, as documented by the car condition photos. Excessive filth, food, or animal hair will incur a minimum $30 cleaning fee.

  • 🚭🚭🚭 Is smoking or vaping allowed? 🚭🚭🚭

    🚭🚭🚭 No smoking or vaping of any type is allowed in the car. If cigarette or marijuana odors are found, a $250 cleaning fee will be charged, per Turo policy: https://support.turo.com/hc/en-us/articles/203990550-Smoking-Policy 🚭🚭🚭

  • Do I need to fill up the gas tank before I return the car? What kind of fuel should I use?

    The car will usually come with a full tank of premium unleaded fuel. Drivers are responsible for bringing back the vehicle with the same gas level as when it was picked up, as per Turo policy: https://support.turo.com/hc/en-us/articles/203990730-Fuel-policy

  • I'm arriving or leaving in the middle of the night. Can I still pick up the car?

    If you need to pick up or drop off the vehicle between the hours of 10 pm and 7 am, I'll need at least 24 hours notice to coordinate logistics with you.

  • I'm going to be late for the pickup or return of the car. What happens now?

    If you're going to be late for the pick up of the car, just call me and we'll work out the logistics. If you're going to be late for the return, please call me as soon as possible. Late fees start at $50/hour, per Turo policy. I will do my best to accommodate all reasonable requests.

  • What is Turo Go?

    This vehicle is part of the Turo Go program. You will be able to unlock, lock, and start the vehicle using your Bluetooth-enabled smartphone after completing the required paperwork from Turo. Please consult your Turo app for verification and unlocking instructions.

  • What are you doing to protect me from Covid-19?

    COVID-19 UPDATE: Here are some of the steps we are taking to keep you safe: 1. Enhanced sanitation protocols. All our cars are cleaned & disinfected before each rental. This includes spraying Ozium to disinfect cabin air, and using disinfectant on all high-touch surfaces including the steering wheel, gearshift, handles, knobs & buttons. 2. Accelerated maintenance schedule. All cars undergo meticulous weekly maintenance by our trained staff & AAA-certified mechanics. 3. Vehicle quarantine procedure. If one of our cars has been in contact with Covid-19, we immediately deactivate it. During your rental, we also recommend: 1. If possible, periodically clean & disinfect all high-touch surfaces in the car. 2. Keep air conditioning set to fresh (do NOT re-circulate) and/or drive with the windows down. 3. Practice good hygiene. Wash your hands for 20 seconds and/or use hand sanitizer frequently.

  • Does the car come with a toll road pass?

    My MDX is equipped with an automatic toll billing feature. You can drive through any toll highway and/or bridge in California. When I receive the bill I will send you a reimbursement request through the Turo app.

Ratings and reviews

4.87

(39 ratings)

Reviews

Francisco D.

FranciscoOct 17, 2021

Gene was very helpful and considerate of my first ever turo experience.

Gene's response

Thanks Francisco!

Joanna C.

JoannaOct 15, 2021

Car was great and Gene’s detailed directions made pick up and drop off incredibly easy.

Gene's response

Thanks Joanna!

Kenneth H.

kennethSep 27, 2021

Great vehicle, easy process, and Gene was wonderful to work with! Very responsive and would definitely recommend!

Gene's response

Thanks Kenneth!

Abraham S.

AbrahamSep 4, 2021

Host was very professional! Recommend

Gene's response

Thanks Abraham!

Jalen M.

JalenJun 29, 2021

Amazing vehicle. Just as described

Gene's response

Thanks Jalen!

Vehicle Image

Verified photo

1 of 20

Acura MDX 2014

Advance and Entertainment Packages

4.87

(47 trips)

24 MPG

Gas (Premium)

4 doors

7 seats

Hosted by

Gene
4.9
Gene

All-Star Host

638 tripsJoined Apr 2018

Typically responds within 1 minute

All-Star Hosts like Gene are the top-rated and most experienced hosts on Turo.

Gene has completed training on enhanced cleaning and disinfection practices.

Description

My gorgeous blacked-out 7-seat 2014 Acura MDX comes fully loaded with the Advance and Entertainment packages. Look at all this fun stuff: 🏎 Drives like a sports car with a direct injection 3.5 liter V-6 with 290 horsepower and 267 lb-ft of torque 💥 6-Speed Sequential SportShift transmission with paddle shifters and Integrated Dynamics System to adjust steering feel, throttle response and engine sound 🤫 Quiet ride and minimal wind noise from triple door seals, acoustic glass, and frequency cancellation ⛽️ Class-leading 23 MPG 💺 7 sport seats with perforated Milano premium leather-trimmed interior ♨️ Heated and ventilated front seats, heated outboard 2nd row seats ☝🏽 One-touch button walk-in access to third row 🚚 Over 90 cubic feet of flat storage space with 2nd and 3rd row seats dropped ❄️ Tri-zone, GPS-linked climate control 📀 Multi-input Rear DVD Entertainment System with 16.2-inch ultrawide VGA screen, front center console 110-volt power outlet, HDMI and headphone inputs 🌎 GPS Navigation with 3D view and AcuraLink Real-Time Traffic 🌙 Moonroof 🔈 12 speaker ELS Premium Audio System with HD Radio, Song By Voice, Pandora, iPod USB input, Bluetooth phone and audio streaming 🥇NHTSA 5-Star Safety Rating and IIHS Top Safety Pick+ 📡 Adaptive Cruise Control with low-speed follow 🆘 Blind spot information system ⚠️ Lane Departure Warning and Lane Keeping Assist System 🚥 Parking sensors ❗️ Collision Mitigation Braking System with Forward Collision head-up warning 📸 Multi-View Rear Camera 👍🏽 Heated steering wheel 💎 Jewel Eye LED headlights ⛈ Rain-sensing windshield wipers 👀 Heated auto dimming side mirrors 🤩 LED puddle lights 😎 Tinted windows, limo black in the 2nd and 3rd rows, and 2nd row sunshades 📱 Pro-clip mount for iPhone 6-8 Plus and XS Max 🚘 FasTrak toll transponder 🏝 3D Maxpider All Weather Floor Mats This vehicle is part of the Turo Go program. You will be able to unlock, lock, and start the vehicle using your Bluetooth-enabled smartphone after completing the required paperwork from Turo. Please consult your Turo app for verification and unlocking instructions. --- Why rent from me? 💥 I'm open 24/7. Need to return the car at 4 am? Give me 24 hours advance notice and I'll work with you! 💥 Delivery available throughout most of Greater Los Angeles, including all major airports. 💥 My Turo All-Star Host badge means I guarantee customer satisfaction, and will do everything in my power to take care of you. 💥 My cars are always delivered clean and smelling great. 💥 All my cars feature Instant Booking, so you can reserve your car immediately and be done! --- Now for the nitty gritty: My cars are available 24/7, but if you need to pick up or drop off the vehicle between the hours of 10 pm and 7 am, I'll need at least 24 hours notice to coordinate logistics with you. Please return the car in the same clean condition as you received it, as documented by the car condition photos. Excessive filth, food, or animal hair will incur a minimum $30 cleaning fee. 🚭🚭🚭 No smoking or vaping of any type is allowed in the car. If cigarette or marijuana odors are detected, a $250 cleaning fee will be charged, as per Turo policy: https://support.turo.com/hc/en-us/articles/203990550-Smoking-Policy 🚭🚭🚭 The car will usually come with a full tank of premium unleaded fuel. Drivers are responsible for bringing back the vehicle with the same gas level as when it was picked up, as per Turo policy: https://support.turo.com/hc/en-us/articles/203990730-Fuel-policy If you're going to be late for the pick up of the car, just call me and we'll work out the logistics. If you're going to be late for the return, please call me as soon as possible. Late fees start at $50/hour, per Turo policy. I will do my best to accommodate all reasonable requests. Please be advised that I do NOT allow any form of towing, and/or the use of snow chains on any of my SUV’s. If during your trip you attempt to use my SUV to tow anything, or if you install snow chains on the tires, your insurance coverage will be void and you will be held personally liable for any and all damages to my vehicle. Please don't hesitate to call or email with any questions. I look forward to renting to you! ****** COVID-19 UPDATE: Here are some of the steps we are taking to keep you safe: 1. Enhanced sanitation protocols. All our cars are cleaned & disinfected before each rental. This includes spraying Ozium to disinfect cabin air, and using disinfectant on all high-touch surfaces including the steering wheel, gearshift, handles, knobs & buttons. 2. Accelerated maintenance schedule. All cars undergo meticulous weekly maintenance by our trained staff & AAA-certified mechanics. 3. Vehicle quarantine procedure. If one of our cars has been in contact with Covid-19, we immediately deactivate it. During your rental, we also recommend: 1. If possible, periodically clean & disinfect all high-touch surfaces in the car. 2. Keep air conditioning set to fresh (do NOT re-circulate) and/or drive with the windows down. 3. Practice good hygiene. Wash your hands for 20 seconds and/or use hand sanitizer frequently.

Features

Must be 21+ to book

Automatic transmission

AUX input

Backup camera

Blind spot warning

Bluetooth

GPS

Heated seats

Keyless entry

Long-term car

Sunroof

Toll pass

USB input

Heated and ventilated front seats

One-touch access to third row

6-Speed transmission w/paddle shifters

Integrated Dynamics System

Milano premium leather-trimmed interior

Tri-zone, GPS-linked climate control

Multi-input Rear Entertainment System

GPS 3D Navigation w/Real-Time Traffic

110-volt power, HDMI & headphone inputs

Adaptive Cruise Control

Parking sensors

Lane Keeping Assist System

Blind spot information system

Multi-View Rear Camera

Collision Mitigation Braking System

Heated steering wheel

Remote engine start

2nd row sunshades & tinted windows

Roof rails

Jewel Eye LED headlights

Rain-sensing windshield wipers

Heated auto dimming side mirrors

LED puddle lights

3D Maxpider All Weather Floor Mats

Extras

Add optional Extras to your trip at checkout.

Prepaid refuel

Save time and make dropoff a breeze by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$95/trip

Prepaid refuel

Save time and make dropoff a breeze by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$70/trip

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover excessive filth, upholstery cleaning, spills, stains, pet hair, or smoke removal.

$25/trip

Unlimited mileage

Need to go on a long trip? This extra will get you all the miles you need.

$45/day

One-way trip

Need to return the car to a different location than where you picked it up from? This extra will let you return the car anywhere within a 50 mile driving distance from the car's home location in Long Beach.

$120/trip

Cooler

Keep your drinks and snacks cold on those long road trips with one of my sturdy plastic coolers. Multiple sizes available.

$15/trip2 available

Hand truck

This portable, foldable hand truck by Magna Cart can carry up to 150 pounds.

$10/trip1 available

Phone mount

Drive safe and don’t get an expensive ticket for holding your smart phone while driving. This universal magnetic mount will fit any smart phone with a case. Package also includes dual USB car charger, aux cord, iPhone and Android charging cables.

$15/trip2 available

Child safety seat

This is an infant size car seat for children up to 30 pounds (13.6 kg), available as an add-on for all of my cars.

$25/trip2 available

Bike rack

My 2 bike trunk carrier is easy to install and will carry 2 full-size bikes.

$25/trip1 available

Parking details

PICKUP INSTRUCTIONS: 1. Before we start your trip, Turo and Liberty Mutual insurance require re-verifying your drivers license. Please upload a clearly legible, close up picture of your drivers license to the Trip Photos section in the reservation page in your Turo app. 2. Upload a second picture of you holding the drivers license next to your face, like a selfie. Please make sure the picture is clear and includes the entire LEGIBLE drivers license along with your entire face. Once I receive BOTH pictures I can remotely unlock my car and start your trip. 3. My car is parked in the Pike Outlet Mall parking structure in Downtown Long Beach: The Pike Outlet Mall parking garage 65 Cedar Ave Long Beach, CA 90802 https://goo.gl/maps/M5Km6yMUDa92 I park my car near the west entrance off Chestnut, in row 2e west, near the spiral exit ramp. The easiest way to find it is to take the stairs near the management office at the corner of Seaside Way and Chestnut Place. When you reach yellow level 2, enter the structure and turn right. My car is parked along the south wall, in row 2e west, near the spiral exit ramp. Within 24 hours of your trip’s start, I will upload photos to document my car’s condition and its exact location. Please see the Trip Photos in your Turo app for reference. Once you arrive my car and upload your drivers license and selfie pictures, call me at +1.424.259.1329 so I can unlock my car for you. Please note that because of my work schedule, I may not be able to pick up the phone right away between the hours of 1 am to 11 am PST. During those hours if I don’t answer right away please call me again until I am able to pick up. 4. I encourage you to upload 5-10 photos of my car to your Turo app. This is to document the condition of the car when you received it, so you are not mistakenly held liable for any pre-existing damage. 5. Retrieve my car’s key fob, stored in the Faraday pouch in the black organizer on the sun visor. Owners manuals, registration and insurance cards are in the glove compartment. Please feel free to pair your smartphone to my car’s Bluetooth, if applicable. 6. IMPORTANT: When you exit look ONLY for the lanes marked “MONTHLY PARKERS.” In those lanes you will find a brown plastic box on the parking turnstile. Retrieve the WHITE parking key card from the sun visor organizer. Wave my key card at the brown box. When it beeps, the lane barrier will open. DO NOT INSERT THE CARD INTO THE TICKET READER. If you have any trouble exiting please DON’T CALL THE PARKING STRUCTURE. They do not allow my renters do that. Instead please call me directly at +1.424.259.1329. --- RETURN INSTRUCTIONS: 1. Use the WHITE parking key card to enter the Pike Outlet Mall parking structure: 65 Cedar Ave Long Beach, CA 90802 https://goo.gl/maps/M5Km6yMUDa92 IMPORTANT: LOOK ONLY FOR THE LANES MARKED “MONTHLY PARKERS.” In those lanes you will find a brown plastic box at the parking turnstile. Wave the white key card at the brown box. When it beeps, the lane barrier will open. 2. Upload the car condition photos to the Turo app. Take as many photos as you like of the interior and exterior. Please don’t forget to include pictures of the odometer, fuel gauge, and where the car is located in the structure. 3. Store the white parking key card in the black organizer on the sun visor. 4. Store the key fob INSIDE THE GOLD POCKET of the Faraday bag stored in the sun visor organizer. The bag keeps the key fob from transmitting so the car cannot be unlocked or stolen after you leave. Leave the blue Metro Tap Card in the Turo organizer for the next renter. 5. Remove all your belongings and LOCK THE CAR.

Guidelines

Please inform me immediately if you used any toll roads or received any moving violation or parking tickets during your trip. Tolls and tickets will be billed within 90 days. FasTrak toll transponder is located behind the rearview mirror. Please return the car in the same clean condition as you received it, as documented by the car condition photos. Excessive filth, food, or animal hair will incur a minimum $30 cleaning fee. 🚭🚭🚭 No smoking or vaping of any type is allowed in the car. If cigarette or marijuana odors are found, a $250 cleaning fee will be charged, per Turo policy: https://support.turo.com/hc/en-us/articles/203990550-Smoking-Policy 🚭🚭🚭 If you need to pick up or drop off the vehicle between the hours of 10 pm and 7 am, I'll need at least 24 hours notice to coordinate logistics with you. If you're going to be late for the pick up of the car, just call me and we'll work out the logistics. If you're going to be late for the return, please call me as soon as possible. Late fees start at $50/hour, per Turo policy. I will do my best to accommodate all reasonable requests. Please do not fill up with gasoline that contains more than 15% ethanol. Please be advised I do NOT allow any form of towing or the use of snow chains on any of my cars. If you use my car to tow, or install snow chains, your insurance will be void and you will be liable for any damages.

Faqs

  • Am I required to have the car washed before returning?

    Please return the car in the same clean condition as you received it, as documented by the car condition photos. Excessive filth, food, or animal hair will incur a minimum $30 cleaning fee.

  • 🚭🚭🚭 Is smoking or vaping allowed? 🚭🚭🚭

    🚭🚭🚭 No smoking or vaping of any type is allowed in the car. If cigarette or marijuana odors are found, a $250 cleaning fee will be charged, per Turo policy: https://support.turo.com/hc/en-us/articles/203990550-Smoking-Policy 🚭🚭🚭

  • Do I need to fill up the gas tank before I return the car? What kind of fuel should I use?

    The car will usually come with a full tank of premium unleaded fuel. Drivers are responsible for bringing back the vehicle with the same gas level as when it was picked up, as per Turo policy: https://support.turo.com/hc/en-us/articles/203990730-Fuel-policy

  • I'm arriving or leaving in the middle of the night. Can I still pick up the car?

    If you need to pick up or drop off the vehicle between the hours of 10 pm and 7 am, I'll need at least 24 hours notice to coordinate logistics with you.

  • I'm going to be late for the pickup or return of the car. What happens now?

    If you're going to be late for the pick up of the car, just call me and we'll work out the logistics. If you're going to be late for the return, please call me as soon as possible. Late fees start at $50/hour, per Turo policy. I will do my best to accommodate all reasonable requests.

  • What is Turo Go?

    This vehicle is part of the Turo Go program. You will be able to unlock, lock, and start the vehicle using your Bluetooth-enabled smartphone after completing the required paperwork from Turo. Please consult your Turo app for verification and unlocking instructions.

  • What are you doing to protect me from Covid-19?

    COVID-19 UPDATE: Here are some of the steps we are taking to keep you safe: 1. Enhanced sanitation protocols. All our cars are cleaned & disinfected before each rental. This includes spraying Ozium to disinfect cabin air, and using disinfectant on all high-touch surfaces including the steering wheel, gearshift, handles, knobs & buttons. 2. Accelerated maintenance schedule. All cars undergo meticulous weekly maintenance by our trained staff & AAA-certified mechanics. 3. Vehicle quarantine procedure. If one of our cars has been in contact with Covid-19, we immediately deactivate it. During your rental, we also recommend: 1. If possible, periodically clean & disinfect all high-touch surfaces in the car. 2. Keep air conditioning set to fresh (do NOT re-circulate) and/or drive with the windows down. 3. Practice good hygiene. Wash your hands for 20 seconds and/or use hand sanitizer frequently.

  • Does the car come with a toll road pass?

    My MDX is equipped with an automatic toll billing feature. You can drive through any toll highway and/or bridge in California. When I receive the bill I will send you a reimbursement request through the Turo app.

Ratings and reviews

4.87

(39 ratings)

Reviews

Francisco D.

FranciscoOct 17, 2021

Gene was very helpful and considerate of my first ever turo experience.

Gene's response

Thanks Francisco!

Joanna C.

JoannaOct 15, 2021

Car was great and Gene’s detailed directions made pick up and drop off incredibly easy.

Gene's response

Thanks Joanna!

Kenneth H.

kennethSep 27, 2021

Great vehicle, easy process, and Gene was wonderful to work with! Very responsive and would definitely recommend!

Gene's response

Thanks Kenneth!

Abraham S.

AbrahamSep 4, 2021

Host was very professional! Recommend

Gene's response

Thanks Abraham!

Jalen M.

JalenJun 29, 2021

Amazing vehicle. Just as described

Gene's response

Thanks Jalen!

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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