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Average ratings near Kalaoa, HI
Easy communication. Seamless pick up and drop off. Way cheaper than mainstream car rentals right now (if you’re lucky enough to even secure a reservation). We were in desperate need of a car for our vacation, Turo and Ugly Duckling were very reliable, the car was in great condition and we enjoyed our road trips in it. Thank you!
Andriy was so accommodating and very helpful from the minute we booked our rental to the very last second of our trip! He absolutely saved our trip as we struggled finding a cost effective rental car for weeks! Thank you so very much Andriy for being so kind, welcoming, and truly amazing!!! Our family appreciates you! You deserve more than a 5 star rating!!!! Mahalo until next time!!!
John was responsive to my questions about the rental and process. He made it super easy to pick up near the arrival gate. SUV was clean and smelled fresh. Good gas mileage and AC worked great. Thanks for making our first Turo experience pleasant!
Easy pick up, clean car. Tiffany is very quick to respond and super pleasant. Best car rental experience I’ve ever had.
This was easily the most pleasant car rental experience ever. The Jeep was spotless and the hosts were very accommodating with pick up and drop off. Thomas and Becky were so incredibly friendly and shared a long list of suggestions for places to explore, hike, and eat. Just honest, good people.
Due to the car rental shortage, we were nervous to use Turo for the first time. Peter was awesome and easy to work with and understanding with all the rescheduling. Highly recommend.
Thank you andriy for your welcome to the island ! The car was perfect in a brand new condition clean and efficient for all roads .. With new technology Thanks again for making the process easier than any other car rental ! Definitely recommended
Excellent communication, customer service was great. Willing to work with changes on trip length. Would rent car again from Andrity.
Pros: 1. Fast responses from and easy communication with Tom and Kelly (Kelly dropped and picked up the car at the airport) throughout the trip. Kelly even messaged me to check how I am doing in the middle of my family trip. 2. Pick-up/drop-off location (KOA airport parking lot) 3. Good car operating condition overall (conditions that you can expect for 5-year old car). There were scratches on wheels and small dents on bumpers so I took pictures and posted them on the Turo as it's suggested by Turo during check-in. 4. Reasonable price as compared to other listings at the time of my reservation, considering busy season with high demands. Cons: 1. I had to replace the car key fob battery in the middle of trip. This is unforeseen issue for the car owner so I am not complaining. But it could been nice if an extra battery was available in the car :) Anyways, Kelly reimbursed me the battery price immediately after my trip with apology. Thanks, Kelly. Mahalo~~
If you need to rent a car, use Nic! He is such a nice guy and so easy going to work with. His car is well taken care of and drives great. Nic checked in throughout our trip and offered advice on parking and restaurants in the area. He was incredibly responsive and went above and beyond to make pick up and drop off easy. We had an incredible experience and totally recommend him.
Perfect car for our vacation Peter was very helpful with the car seats and car was easy to pick up at airport and drop off. Also super clean. Will rent from him again!!
Rent from Alfred! His car is amazing. The pick up and drop off experience was perfect! My wife and I had such a great time touring the island in his SUV!!!
Excellent host. Accommodated our late flight arrivals and departure by an hour. Easy pick up and drop off. Highly recommended and rent again next time to the island.
More convenient than going thru a rent a car place. Car is in great condition and the process was seamless.
Bethany was great with communication. Pick up and drop off was super easy at the airport. Would rent again.
Steven’s Jeep was the perfect choice for experiencing the Big Island. Clean, new, capable, comfortable and just plain fun. The T-tops are great fun and the gas mileage is impressive for an suv. Look no further, you’ve found your ride!
Peter was very responsive and accommodating. Would definitely rent with him again.
Andriy was a great host! Wonderful information, very responsive and friendly, too. The car was perfect for what we needed. Included a trip to the southern tip, two trips to Hilo, and up to the visitor center on Mauna Kea for sunset. The car performed great for all parts of the trip, and it fit four tall people comfortably (5’9 and 6’2 girls and 6’6” and 6’ 10” guys). Highly recommend!
Julie was so helpful and easy going! Highly recommend. Car was perfect and made our trip great!
Great car for adventuring the Big Island with our family of 5. Julie was extremely kind and helpful with the process of picking up and dropping of the car. She even gave us some awesome recommendations on things to do in the area and we reached out to her when we had any questions and she was very responsive. I would definitely recommend this car to friends and family!
Best rental I’ve ever had. Jeep was amazing to have on the big island and opened up new opportunities for us. Exceptional rental and the owners were amazingly accommodating. Will rent from them again next time we’re here!
Thomas and Becky are the most wonderful hosts ever. The rental experience was smooth and the car is absolutely fantastic to drive around the island. Unfortunately we had an accident and the Jeep was damaged a bit, but we were well protected by the car and cared and looked after by Thomas and Becky. Truly grateful for all their kindness. Also the rate they charge is the most honest and friendly, despite the island is running out of rental cars and almost all other hosts surged their rental price to at least 2x of what they are charging. Wish them all the best and if you can book with them, consider yourself lucky. We definitely feel that way.
Peter's car is in REALLY good condition and we are very happy to drive this car. Peter is also very friendly and helpful. He provided detail information about check in and check out.
The car was great and everything went perfectly! Very smooth, easy to contact owner!
Richard was timely and communicative, and the Forester was perfect for traveling around the Big Island. Car was clean and well-equipped, we had no trouble getting around at all. Thanks for the experience!
Timm was a great host. Extremely accommodating. He even had a guide book with his suggested itinerary! He met us at the airport and was very gracious. I very strongly recommend booking with Timm!
I would recommend this car to everyone. I had a great experience with this car. Extremely reliable, and gas mileage was exceptional. The space in the car was great as well—easy pickup and drop-off. Additional masks were provided.
Steven is a great guy, easy to communicate and fast response. The car is exactly as the photos showed. We had so much fun with the Jeep! Thank you so much Steven!
The Jeep was an absolute dream for my wife and my honeymoon on the Big Island! Danielle was incredibly accommodating for pick-up and drop-off. We felt cool 😎 cruising around with the top down!
The Rav is a great ride. Pickup was easy and the owner is very quick to respond to questions.
Super clean, pickup and drop off easy and convenient. The Perfect vehicle for sunset on Mauna Kea.
The Service provided was great. Vehicle was at the agreed upon location on time. When I had to extend my time they approved with no issues. Response from the host from pick up to drop off I faced no difficulties communication the whole time was great.
The jeep was great and worked awesome for what we wanted to do on the island! Kelly and Tom were super responsive and kept checking in to make sure everything was going well. They were super flexible with our return time and allowed it to be later due to our flight time. They also greeted us with a cute little welcome gift that was such a nice touch!
Great car.. just as pictured if not better. Extremely accommodating host. Would recommend.
Such a fun car to cruise around the Big Island in! The extras (beach chairs, beach towels, and cooler) were above and beyond. Thomas was super flexible and accommodating. This jeep is way cooler than the standard jeeps other tourists get, plus you blend in as a local.
Bethany was a fabulous Turo car host. Car was clean and in great condition. I would highly recommend using her vehicles. Took a cab from Kona airport to her place for minimal taxi fee
Rob was an incredible host. He was so nice and provided great information. His car was great and took us around the whole island!
This was by far the easiest and best car rental experience I’ve ever had! Ugly duckling was very good at communicating, very quick to respond. They thought of everything! It was a super great experience, I will definitely use them again!
Julie was wonderful from the start. The Pilot was the perfect vehicle for us and very well taken care of. Felt like driving a new vehicle!
Rebecca was extremely friendly, prompt, knowledgeable, communicative, and kindly flexible when our plans changed a bit. Her car was clean, drove beautifully, and enabled us to see this beautiful island! I highly recommend! Thank you, Rebecca!
The was nice and drive very well. The team at Ugly Duckling was very helpful and easy to work with.
Al is an amazing and accommodating host! The car is new and perfect to drive around the island! Highly recommended!!!
Bethany was so kind and friendly to let’s us borrow her Kia! We enjoyed our drives with it the few days that we had it! Would recommend it to anyone looking for a comfortable, quick and unique car for the Big Island! Mahalo!
Great car and amazing experience with Andriy. He was prompt, friendly, and very accommodating. He was ready with the car at the arrivals area when we arrived. He handed us the keys and we just got in and drove away. An awesome experience relative to standard car rental services. The car was in immaculate condition and we didn’t worry at all. He also provided us with some snorkeling gear, body boards and info for the Big Island. A really nice touch that we appreciated. He was also available by text or phone and he freely shared information about the island. When it was time to go home, he was waiting at the departures area and it was a simple as turning over the keys and that was all. I highly recommend Andriy and his service.
Steven's car was a perfect and new one. We spend wonderful 2 weeks and the car helped us a lot. Some parts of the island are really inaccessible with standard rental car offers, but with this car, you can definitely visit it. Pick-up and drop-off procedures were simple, we just took a key from the key safe box in the car on short-term parking and got the car. Steven took care of the car very well, he provides us a very clean car, when even wheels had additional blackening. Thanks for the great possibility to see the beauty of Big Island and the good car for that.
Julie was a great host, and made the process stress free and easy! Car was super clean and spacious for the 6 of us and our luggage. Would definitely rent from her again when visiting the big island!
Great vehicle and great service! They accommodated my request for an extra hour in my trip and were very friendly and professional.
Family had a great time with Steve’s Jeep! Freedom Panels were a big hit! Tour this awesome island with an awesome ride... really the only way to explore!
Steven’s jeep was the perfect vehicle for my coworkers and I trip to big island. Not only was it clean, in good condition, and down right awsome, but Steve and his wife made it very easy to pick up and drop off for me. They provided better customer service than any rental car company ever would have not to mention local advice on what to do and were to go for our adventures.