Welcome! Please make sure to read the FAQs and Extras below to get the most value out of your rental. We offer professional services and only use green products to clean each car! All our vehicles are immediately sanitized and inspected for quality satisfaction upon return. We take excellent care of our vehicles from the cosmetic aspect to the mechanical side. We understand our vehicles are a reflection and representation of our brand and our commitment to providing exceptional service for our customers. We are committed to ensuring a smooth experience from the moment you reserve one of our vehicles to the moment you return it. We believe in making things as simple and convenient as possible for everyone. We look forward to assisting you and having you become one of our many customers! PICK UP AND DROP OFF LOCATION ADDRESS: 3111 Yanceyville St, Greensboro, NC 27405 Airport Delivery (Fees may be apply) 1000 Ted Johnson Pkwy, Greensboro, NC 27409 ----------- PICK UP DETAILS ----------- Please text or call us when you are 15 minutes from arriving and a member of our team will be waiting for you to verify your identification and provide you with keys/fobs to the vehicle. The process should take 1 minute. We made it fast and simple for your convenience! ----------- RETURN DETAILS ----------- Please text or call us when you are 15 minutes from arriving and a member of our team will be waiting for you to accept the return of the vehicle. Please return the vehicle in the same condition as received including cleanliness. We offer Post-trip cleaning as an Extra service to make it easy for you! Please fill the gas back to the same level as when you received the vehicle or choose the option to prepay for fuel in the Extras menu. ---------- VEHICLE INSPECTION ---------- Upon delivery, inspect the vehicle for damages and take photos. We will let you know of any scratches or dents on the vehicle. We will always upload our own photos of the vehicle as well, which you can view too. ----------- RECHARGING POLICY ----------- This applies only to electric vehicles. You can recharge during your trip at a supercharger station and I’ll request that amount on the back end through Turo. -------- TRIP EXTENSIONS/CHANGES -------- 1.) Go to the “Trip Details Tab” 2.) Click “Modify Trip” 3.) Change time, date, or location. 4.) Wait for us to approve the change. NOTE: If the vehicle is available, we will always approve the request. ---------- CONTACT & FAQS ---------- Please read over the Frequently Asked Questions (FAQs) and “Extras” section carefully for your questions before booking. If your question has still not been answered then contact us after you book your reservation, and we would be happy to help you. We look forward to seeing you soon!