We take pride in our luxury vehicles and maintaining their pristine condition for each customer. In order to maintain our reputation of offering clean, luxurious, great-priced rides - we have a ZERO-TOLERANCE policy on the following: 🔹 Absolutely NO SMOKING in any of our vehicles. This includes cigarettes, vape pens, or any other smoking device. 🔹 NO PETS allowed in our vehicles. In the event you return a vehicle and we notice our NO PETS and NO SMOKING policies were dis-regarded: you will incur a post-trip charge per Turo’s policies which can be viewed here: https://support.turo.com/hc/en-us/articles/203990780-Fees-fines . 🔹 PLEASE Re-fuel our vehicles with PREMIUM GAS (93 Octane in TX). Please provide ALL FUEL RECEIPTS upon the return of the vehicle or via the messaging app. In the event you do not provide ALL FUEL RECEIPTS from your trip reflecting PREMIUM GAS was used in our vehicle, you may be subject to a damage claim submitted through Turo to protect our vehicle from potential engine damage. Convenience is our main priority for ALL of our customers. We aim to over-deliver on each rental experience by offering the following: 🔹 Tolls At the conclusion of your rental, we will upload your toll charges into your trip for reimbursement. 🔹 Vehicle re-fueling If you are in a hurry and don't have time to re-fuel the vehicle to the level it was received, don't sweat it - we've got you covered! We will re-fuel your vehicle for a few.