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Wow! Susanna provided fantastic customer service and assistance. Thanks to her, our San Francisco trip has been great. (The Jeep Patriot was fantastic too!)
Host was very accommodating! It was a pleasure renting their Jeep. They go above and beyond for their renters! Will definitely rent again when I’m back in San Francisco.
As my first rental through Turo, Clay set the bar. He was transparent with his communication and the condition of the Jeep, he gave numerous recommendations for our stay in SF, and was very accommodating during the return of the Jeep. When any issues or questions arose, he promptly addressed them. I plan on renting from Clay again in the future when visiting the San Francisco Bay Area. Thanks for a great experience!
Just had a very good experience! Everything went according plan. Good communication from the start and very easy to find the car, to check in and to get started. The car is great, really had a fantastic time driving along the coastline north of San Francisco. I highly recommend to rent this Jeep with Kenneth!
My wife and I recently rented our first car on Turo from Sean during our weeklong honeymoon in San Francisco: Sean made the rental process streamlined and simple, he even went above and beyond adding some personal touches to make our trip extra special! The process of renting from him via the Turo app was far better than any experience I’ve ever had renting a car in the past. The Jeep Renegade was perfect for exploring the Bay Area, from the hills of the city to the winding passages of the Pacific Coast highway. I highly recommend renting it from Sean during your trip! 😄
Irakli was amazing to work with! Super responsive and met us at the SFO terminal to drop off and and pick up the Jeep. Seriously - awesome customer service. If we make it out to the SF area again, we will be booking with Irakli. The Jeep itself was amazing - the retractable roof was perfect for our trip down to Big Sur, up to Point Reyes, and finally all over San Francisco. The Jeep handled beautifully and we are thinking about purchasing a similar model ourselves.
This is the perfect jeep for seeing San Francisco and heading out into the mountains. Pick-up and return was a breeze. The small size made it so easy to park. The 12 gallon tank was a bit of an inconvenience. Highly recommend.
The Jeep is amazing!! Perfect amount of room for the family and luggage. We enjoyed driving up the San Francisco & Oakland Hills. Communication with Carima was a breeze, and she answered all questions about the area quickly and with a sense of urgency. A true professional, but she also felt like a friend. The Jeep was clean, well maintained, and surprisingly great with gas mileage! Thank you so much! I’d recommend renting from Carima to my friends and family in a heartbeat, and will be requesting for her Jeep when we’re back in town!
To be honest when I arrived someone was working on the car but I was 2 min early. Car was ready on time. All worked. Wasn’t super clean but hey, street parking and a 2012 car. End of the day all OK and I would rent again from Nikola.
The car was great for our day trip from San Francisco. The communication with Alejandro was quick and easy. Drop off and pick up was very convenient. Highly recommend
The best car ever rent, amazing jeep, everything is new. Luis is a fabulous host, always on time, very responsible, always giving us tips of what we can do on our trip, very cordial and attentive
Great car, owner communicated quickly. Enjoyed our adventure in San Francisco! Thank you!!
This was a great renting experience. Both Tavion and Jordan were extremely responsive and accommodating. The Jeep was clean and we had no problems at all throughout our weeklong trip. It was a very fun car and perfect for our vacation in SF and Napa Valley.
If you need to pick up from Ralph take the blue line from sfo to long term parking after rental cars to pick up the rental. It's a big car and fits a lot of luggage but the wipers probably should be changed because they weren't so good on a rainy day.
The Jeep was great. The pick up was super easy and the car was very clean and exactly as advertised. Julian checked in with us during our trip to make sure everything was Ok. All in all, a good experience.
Super quick pickup and dropoff, great car. Will never rent from a company again. Thanks alejandro!
Jean gave me super detailed instructions on how to navigate the airport and retrieve the car. The vehicle was in great condition and was a great rental.
6 stars if I could. Waaaayyyy better than typical rental car experience. Car was great. Iraklis was excellent. All messages were returned almost immediately. He met us at the curb at arrivals and back at the curb at departures. It was our first Turo rental and it was an excellent experience.
Had a great experience with the car. The car was extremely clean and had no issues. The car has a lot of features and great sound system! Very impressive car to drive (especially if you want attention from the public). Rental process from Chris was very smooth and easy. Chris is very responsive!
The vehicle and host were awesome. Will definitely use them again when we come back to San Francisco
We highly recommend Irakli and his team for your rental needs. This was by far the easiest, most seamless car rental experience we have ever had. The jeep was amazing and made our Napa trip so much better!
My family had a wonderful time with the Jeep, it was the star of the show for our trip to CA. The car was practically brand new with modern features. My 7yr old son was obsessed with the car, and enjoyed the car more than our trip.. lol. Rishi was great with communication, with immediate responses. Check in and check out was a breeze with clear instructions. We had a little hiccup with the car but Rishi was kind enough to call and sort it out. If we ever visit the bay area again, we'll be sure to rent this Jeep again. Thank you Rishi!
Kevin was extremely communicative and helpful. Would 100% rent from him again. Thanks so much for your help!
This was by far the most amazing rental and host we’ve ever had. He’s my guy every time I come back. Thank you so much!
Paula has fantastic communication from start to finish. She made check-in and check-out simple and smooth; and the car was well maintained and clean. Thanks Paula!
Debra was an amazing host! Loved driving the Jeep and had an overall great experience! Highly recommend if anyone’s ever visiting Bay Area!
I was very pleased with ride and how simple it was. The fees were acceptable and the car was very nice, the owner was more than professional and it made my trip easy.
Irakli and the vehicle where great! Amazing communication and very flexible with drop off/pickup. The jeep was well maintained and drove like a dream. We plan on being back in the bay area in a few months and will be using one of Irakli's fleet again!
Irakli was amazing. He was there to meet me with the Jeep the minute I walked out of the airport door and actually beat me to the airport when I returned the Jeep. The Jeep was awesome, clean, and in amazing condition. Will definitely recommend!
Debra and the Jeep were awesome. She was super flexible and accommodating of my schedule which I really appreciated!
Great choice - Debra is very flexible and accommodating and they have a great Jeep Great to see Sonoma and Napa
Wonderful customer service! So helpful and accommodating. The Jeep Wrangler was very clean, in great condition and well appointed. I would definitely work with Irakli again.
Clean, well maintained car. Owner was easy to reach with questions. We had a great trip and would book again.
Great Jeep and Kenneth was a great communicator, can’t wait to rent the Jeep again!
Irakli is a first-rate host, and this Jeep was phenomenal and the best choice we could have made for this 5-day trip. I didn't realize it was a hybrid model, and wasn't used to that in a Jeep, but quickly got over it when I realized I wasn't sacrificing power, and it didn't use nearly as much gas as I was thinking it would. The power top is a MUST HAVE if you plan to take a trip up the west coast like we did. We will absolutely rent this Jeep again the next time we're in town. Thanks for making this a great experience, Irakli!
handles great around corners and steep mountains!!! has features for any terrain. Used it to go to Tahoe with family.
Amazing Jeep for our Napa and Carmel-by the-sea road trip! The one button to open the top was great. The hybrid feature helped save some gas around town as well! Very very clean. Would definitely rent again!
the car was perfect . i didn’t realize i will love jeep sahara 4xe. . the host is amazing anad accomodating. you will not regret to rent car from this host. will definitely rent from this host when i go to bay area again
Kevin made this experience painless. He responded immediately and was easy to work with. Everything was contactless and the description was very accurate. I knew exactly what to expect when I booked the reservation. The vehicle was nice and reliable. Would definitely recommend.
Sean was super easy to work with and responsive to all of my questions. My experience made traveling convenient and so much more enjoyable.
About the car, it was a great experience renting the Jeep, I’ll definitely consider it for future trips! The service was great, communication was always prompt, kind, and helpful.
Absolutely wonderful service and communication/flexibility! Irakli and his partner definitely cared about making this the best they could for uson vacation. The Jeep was in perfect condition, and a blast to drive! Will definitely rent from them again!
Awesome experience working with Debra. She made everything easy by delivering vehicle and meeting us at the airport for departure. We would highly recommend booking a trip with her. Look forward to doing it again.
The Jeep was great for a weekend getaway in wine country. Irakli was very easy to work with and made renting more than convenient. I will definitely rent from him again.
John’s Jeep was perfect and the experience he curated in handing off and picking up the vehicle was perfect. John was extremely communicative, car was clean and in great shape, and the tent was perfect for what we needed. What I most appreciated was that John left nothing to question, even printing out return instructions in the event that I couldn’t reach him or had any additional questions. I would certainly recommend to anyone and would book through John again.
Paula was amazing and so was the vehicle. We had to change arrival and drop off and she was very accommodating. She was very good at communication and very helpful. Car was clean (just detailed?) and hardly a mark on it. It was diesel so mileage was unbelievable. We traveled ~400miles + and still almost had 1/2 tank left. I would definitely rent from Paula again - best Turo experience so far!
I would rent from Irakli again. Easy drop off and pick up. Loved the jeep! Highly recommend the top down and windows down for drives through wine country.
Sean was great pick up/drop off could not have been easier. Car was in excellent condition and perfect for the area. Definitely would rent with Sean again.
Perfect car for our trip into wine country. We’re from Miami so we were in completely different terrain. The car made us feel safe and in control while on winding roads and non paved areas. The Compass drives and handles perfectly. The tires grip very well and never spun on us. Plus, Alejandro was awesome. Pick up and drop off were smooth and he’s a genuinely nice guy. I would highly recommend.
* Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland, but this protects your own wallet. Liability insurance is provided under a policy issued to Turo by Liberty Surplus Insurance Corporation, a member of the Liberty Mutual Group. Terms, conditions, and exclusions apply. The policy does not provide coverage for damage to a host’s vehicle.
For questions or information about the third party liability insurance that is included in protection plans in the US, consumers in Maryland and the licensed states listed here may contact Turo Insurance Agency at (415) 508-0283 or [email protected] For questions about how damage to a host’s vehicle is handled, visit the Turo Support site.
When a trip is booked in the state of Washington, physical damage to the host’s vehicle is covered by insurance purchased by Turo, but the Turo insurance does not change the contractual responsibilities of hosts or guests with respect to physical damage to a host’s vehicle.
** Terms, conditions, and exclusions apply.