Add optional Extras to your trip at checkout.

For 24 hours of safety and security your vehicle pick up/drop off location is at: ✈️John Wayne Airport 18601 North Airport Way, Santa Ana, Ca 92707 ✈️ If you are flying in, your vehicle will be parked within 4 minutes' walk of your arrival gate. 🚗 If you are driving in, your vehicle will be parked within steps of Uber drop off. You will receive simple vehicle pick up directions after your booking.

- Smoking, vaping, and pets are not allowed in this vehicle. - The minimum booking period is 5 days. 🟢-Discover significant monthly discounts on many of my vehicles by clicking on my profile photo.

• 🟢 I am new to Turo and am not sure about the process. What should I know?

  This is a simple and fast process. You walk to your car, take a handful of photos and receive key info. 1- Start by creating a Turo account on your phone. 2-It is best to enable Turo Notification on your phone settings to receive required instructions. Through Turo messaging you will receive vehicle pick up and key location information. 3- Provide freshly taken I.D. photos before each trip, when prompted. 4- Let me know if you are: 🟢Flying to SNA, John Wayne airport, include your airline name and flight number. This will allow your car to be parked at the closest parking spot to your arrival gate. 🟢Or if you are Driving in, to receive the easiest pick up location. (Flights often arrive early to SNA, providing flight number ensures earlier vehicle access). 5- Whether you are flying or driving (being dropped off by a friend or Uber), your car will be within a 3 minutes' walk from airport curbside. Regardless of flight delays or early arrivals, this car will be there when you land. I will send you easy step by step vehicle pick up directions and key lockbox code once you are by your vehicle. 🟢For common courtesy and rescheduling purpose, please message ahead of time before making any changes to your trip.

• How do I 🟢Extend, Change trip dates, Or have an 🟢 Additional Driver on this trip?

  Extend, Change pick up/drop off times and dates: 1-Under Details page tap on Change Trip tab. 2-Use the trip calendar to change your pick up/drop off times and dates. Additional Driver: 1-Have your driver create a Turo account. 2-Under Details page of your trip, scroll down to Additional Drivers tab. 3-Tap “Add driver” 4-Enter the email tied to your additional driver’s Turo account.

• Tolls-Traffic Violation 1-What should I do if I receive a Traffic Violation? 2-Could I use the Toll Roads and how do I reimburse the cost?

  1- If you receive a traffic ticket, it's advisable to pay it online immediately to avoid additional charges. These charges can include Turo's processing fee and potential late payment fees, as these violations are sent by regular mail to the host if they remain unpaid for several weeks. 2- Yes, this vehicle is equipped with a FasTrak Toll Sticker. When you drive on toll roads, the charges are directly billed to the car's account. After your trip, the Turo app will prompt you for reimbursement. You are permitted to use all tolled bridges, lanes, and roads throughout California, from San Diego to San Francisco. - The FasTrak routes in Southern California include: State Routes 73, 133, 241, 261 and Express Lanes on I-10, I-15, I-110, I-880, 91, 101, 125. - In Northern California, FasTrak routes encompass all toll bridges, I-580, I-680, 237, and SFO Airport parking facilities displaying the FasTrak logo. ***If you are a local guest with your own FasTrak Toll transponder, please do not use it in this vehicle to prevent being charged twice.***

• Do I to return this Van the same way I received it, clean with a full tank of gas?

  It would be great if you return the car the same way you received it, clean with a full tank. But I understand you might be in a hurry and not have enough time to clean and fill up the gas tank. That is why Turo has come up with a couple of options for you: -You could choose to pay $10 Convenience Fee on top of the exact cost of the missing fuel if you do not have time to fill up the tank. 🔴-You could pay $150 Cleaning Fee, plus $25 processing fee, if you do not return a clean van, the same way you received it. If you do not have time to go through a carwash, to vacuum and wipe it and pick up your discarded litter from all 8 seats, all 8-12 cupholders, including the ones on the sliding doors, both gloveboxes and cubby holes by the third row, all floor mats of all 3 rows and any car seats you might have booked, you could pay $150 cleaning fee. 🟣-Most guests do not need the use of a carwash by simply keeping the car clean during their trip. They do not eat in the car and pick up their cups and bottles etc. When going to the beach, they are mindful of sand by rinsing sand off their feet and belongings before entering the car.

• 🔴Could I smoke, vape or allow a pet in this car?

  🔴Smoking of anything, Vaping and Pets are prohibited in this vehicle. -The fee for removing smoking smell, vaping residue, pet stains, pet smell and fur removal, is $150 plus a $25 processing fee. -A damage claim will be filed for the cost of the damaged and smelly air filter replacement for this car. -Charges and low ratings will %100 be applied if there are any odors, lingering smells and traces of any and all kinds of: •Smoking (Cigars, cigarettes, marijuana, extreme cover up odors of fragrances, aftershaves and air fresheners), •Vaping (smell and residue left on the interior glass), •Pets (smell, stains and fur).

• Can I pick up/drop off the car 🟢 24 hours a day, 7 days a week?

  Yes, you can pick up/drop off the car anytime you like by following these steps: 1- Book the car for 9:00am or 10:00pm pick up/drop off. 2-On DETAILS page of your booked trip tap on MODIFY TRIP tab. 3-Use the trip calendar to request a change to your pick up/drop off time. Please note, -I will see and respond to your request during work hours only. -I need at least 3 hours to prepare your car.

• Lost and Found ---------------- I can not find an item and might have left it in your car.

  If you have lost an item and you think you might have left it in the car, please contact me as soon as possible, so I can search the car before it leaves for another trip. Found items will be kept for 2 weeks only.