⚠️By renting, you are agreeing to all the terms as outlined here and on support.turo.com⚠️ 😎TO AVOID EXTRA CHARGES: ⚠️ No Off-Roading - a penalty of $500 will be charged for non-compliance. 😮 Late Return Fees Will Be Imposed After a 30 Minute Grace Period. 🚭 Smoking is Strictly Prohibited 🐾Pets are Not Allowed 💦Please ensure the car's interior is returned in the same state it was received, with no litter left inside. ⚠️Renters are liable for any damage sustained during the rental period, whether deliberate or accidental. If you've purchased insurance coverage before your trip, it may be utilized in such circumstances. Ensure you keep a safe distance from other vehicles when driving and handle open containers in the vehicle with caution. 👤I appreciate your cooperation and understanding in advance.

• ❓What if my flight is delayed?

  ✅If you could share your flight details with me, I would be able to monitor its status and be aware of any delays. However, it would still be beneficial if you could keep me informed about any changes whenever possible. I will do my utmost to accommodate your requirements and adjust accordingly.

• ❓Do I have to clean the car?

  ✅Please ensure to maintain the cleanliness of the car's interior during your use. While I understand that the car's exterior may get dirty during your travels and will not charge for exterior cleaning, it is important to return the interior in a respectful state. If the car is returned with an interior condition indicative of irresponsible or abusive use, a cleaning fee of $150 will be applied.

• ❓How does the toll tag work?

  ✅Colorado operates a toll system without physical toll booths. The toll tag affixed to the car automatically registers toll charges and deducts them from my account. Once I receive the statement detailing the toll charges, I will process a reimbursement request via Turo. Please note that the presence of a toll pass does not imply toll charges are waived - you will be responsible for covering these costs.

• ❓What happens if I don't refill the vehicle to full at the end of the trip?

  ✅We offer the convenience of refueling the vehicle for you. Please note, however, that this service includes a $10 convenience fee in addition to the cost of the fuel.

• ❓What happens if I (or my passengers) smoke in the vehicle?

  ✅Smoking, including vaping, is strictly prohibited in my vehicle. If this policy is violated, you will be held responsible for the costs associated with an interior detail and the operation of a special machine designed to eliminate any lingering smells from the car. The total charge for these services is approximately $150. Please respect this rule to avoid incurring these additional charges. Thank you for your understanding.

• ❓Can I let someone else drive the car during the rental?

  ✅Absolutely not. It's imperative that no one else drives the car during your rental period. Should there be a need to add an additional insured driver, you must liaise with Turo directly. Failure to adhere to this policy will nullify the insurance coverage, and you will bear personal responsibility for any damage incurred.

• ❓Whats the code for the lockbox and the location of the vehicle?

  ✅The car key will be inside a lockbox, which is attached to the driver's side window. After your flight lands, I'll share the code for the lockbox as well as the location where the car is parked.

• ❓How are damage claims handled?

  ✅I prefer to manage any damage claims directly with the renter, if feasible. If not, we'll have to proceed through Turo. Possible claims could involve: - Windshield or rock chips - Interior and exterior scratches on the vehicle - Damage to tires or wheels - Interior damage to seats, console, etc. As a guest, you're responsible for any damages that happen during your rental period, whether they were intentional or not. If insurance coverage was purchased before your trip, it may be used to handle such situations. I encourage you to maintain a safe distance from other vehicles while driving and be mindful about handling open containers within the vehicle.