Jobs @ Turo

Director, Product Design

San Francisco, CA
<p><span style="font-weight: 400;">We believe cohesive, thoughtful design is the tie that binds our products, services, and touchpoints together and is central to Turo's mission of putting the world's 1.5+ billion cars to better use.</span></p> <p><strong>About Our Team</strong></p> <p><span style="font-weight: 400;">We're a supportive, down-to-earth team of designers who work closely with researchers, data analysts, product managers, engineers, and other cross-functional peers to ideate, evaluate, and iterate on well-crafted user experiences. We're fully committed to the belief that design fuels outstanding experiences—at Turo, there's no need to sell the value of design, we're already devotees.</span></p> <p><strong>Your Role And Impact</strong></p> <p><span style="font-weight: 400;">You’ll report to the VP of Design and lead a team of designers committed to bringing innovation to our insurance products and delivering a cohesive, high-quality experience across all insurance touchpoints. You’ll collaborate to craft a user experience strategy that makes an impact by seamlessly integrating our business objectives and user needs, and be comfortable communicating the plan at all levels within the company. On a typical day, you’ll give feedback in design reviews, coach your team through complex problem spaces, manage tradeoffs with your cross-functional peers, lead strategic design initiatives to help set experiential ‘north stars’ that crystalize the design vision and contribute to an article about Turo Design to share with the Design community.</span></p> <p><strong>Responsibilities</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Be an influential leader in our design team, and craft a compelling long-term design strategy and vision for our insurance product</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead the design process for your team—from problem definition to design implementation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with product, engineering, data and research to ensure projects are well-defined, high impact, and successfully executed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide products towards solutions that are unquestionably intuitive for our community and deliver successful business outcomes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage and coach Product Designers to help them grow</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with design leadership to define and improve our design tools and operations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver forward-thinking ‘north star’ designs that help propel us forward</span></li> </ul> <p><strong>Experience</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of professional experience managing a design team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">8+ years of experience designing mobile products that have shipped to the public</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A portfolio of work executed either by yourself or a team that you led demonstrating your talent designing for native mobile experiences with stories of how your contributions led to quantifiable improvements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A user-centered approach to designing software for people</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working cross-functionally to drive strategy, vision, and execution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable juggling a wide range of responsibilities at the same time, including appetite and aptitude for infrequently stepping in to execute designs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience attracting and hiring design talent</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A collaborative, low-ego approach to working with others</span></li> </ul> <p><strong>Bonus Skills</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience designing for transportation or insurance-related products</span></li> </ul> <p><strong>Benefits</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary and equity for all full-time employees</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Employer-paid medical, dental, and vision insurance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible paid time off, paid holidays, paid volunteer time off, and paid parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Turo host matching and vehicle reimbursement program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Turo travel credit every month</span></li> </ul> <p><strong>About Turo</strong></p> <p><span style="font-weight: 400;">Turo is the world’s largest car-sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, and the UK. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at </span><a href="https://turo.com/"><span style="font-weight: 400;">https://turo.com</span></a><span style="font-weight: 400;">, the App Store, and Google Play, and check out our blog, </span><a href="https://blog.turo.com/"><span style="font-weight: 400;">Field Notes</span></a><span style="font-weight: 400;">.&nbsp;&nbsp;</span></p> <p><span style="font-weight: 400;">Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.</span></p> <p><span style="font-weight: 400;">Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture.</span></p> <p><a href="https://medium.com/@andre_haddad/connecting-the-dots-to-a-compelling-not-cultish-company-culture-35dc871cba08"><span style="font-weight: 400;">Read more</span></a><span style="font-weight: 400;"> about the Turo culture according to Turo CEO, Andre Haddad.</span></p> <p><span style="font-weight: 400;">We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply!</span></p> <p>#LI-ZS1</p>


Interested? Apply here.