James
4.0
James
4.0

James

Kailua hawaii
4 tripsJoined Mar 2019
Verified info
  • Approved to drive
    Approved to drive means James has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Languages
  • English
Works
  • Us military

About James

Our Turo is managed primarly by my wonderful wife Brandy. She loves having the opportunity to be a stay at home mom. We live for the outdoors and love being parents. We have one boy and two four legged critter. I am active duty military and my wife is a disabled veteran. Please let us know if there’s anything you’d like to know about us!

Reviews from guests

31 trips

4.93

(27 reviews)

Kimberely E.

Kimberely E.December 4, 2019

Very quick response. Very nice and reliable. Very accommodating

Gretchen S.

Gretchen S.November 17, 2019

James and Brandy were awesome. The truck was clean and everything was in working order. There were waters, snacks and sunblock and bug spray in the truck, along with a laminated bound reference of things to do on the island. It was super fun having a pick-up truck on the island and it was convenient to be able to put beach chairs and the cooler in the back. Recommend paying for car wash - totally worth it. We will never use the big car rental agencies again and will specifically look for James and Brandy on our next vacation!

Andrew S.

Andrew S.October 21, 2019

James and his wife, Brandy, we're great people willing to help out in any way possible. Highly recommend booking with them!

Reviews from hosts

4 trips

4.0

(4 reviews)

Charles H.

Charles H.December 25, 2019

James was great with communication, flexibility and really a nice guy.

Kelsea C.

Kelsea C.September 16, 2019

James was a great renter!

Caitlyn M.

Caitlyn M.July 18, 2019

Out of all 60+ trips we have had, we have never come across a more insatiable couple of renters. We’ve gotten fined before for doing exchanges at the Hilo Airport curbside so we’re told we have to pickup directly* across the street —when we called to tell them we were there, James’ wife told us she “absolutely wouldn’t walk across the street” (because bags were heavy). However, we ALWAYS help with bags and just this brief encounter made me uneasy. We got a message later the next day of a list of complaints. Complaints that wouldn’t be made unless you were deliberately looking to complain. Such as the tank was a “soft full” —which pictures and receipts can prove it was in fact full. Anyway, we apologized for the inconvenience a few times but needless to say, we didn’t get much understanding. We are extremely flexible with our renters, it is the Big Island, and didn’t expect anyone to be as disappointed in our Jeep as they were. They did take care of the Jeep and even offered to clean it afterwards which we appreciate.

James
4.0
James
4.0

James

Kailua hawaii
4 tripsJoined Mar 2019

About James

Our Turo is managed primarly by my wonderful wife Brandy. She loves having the opportunity to be a stay at home mom. We live for the outdoors and love being parents. We have one boy and two four legged critter. I am active duty military and my wife is a disabled veteran. Please let us know if there’s anything you’d like to know about us!
Languages
  • English
Works
  • Us military
Verified info
  • Approved to drive
    Approved to drive means James has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Reviews from guests

31 trips

4.93

(27 reviews)

Kimberely E.

Kimberely E.December 4, 2019

Very quick response. Very nice and reliable. Very accommodating

Gretchen S.

Gretchen S.November 17, 2019

James and Brandy were awesome. The truck was clean and everything was in working order. There were waters, snacks and sunblock and bug spray in the truck, along with a laminated bound reference of things to do on the island. It was super fun having a pick-up truck on the island and it was convenient to be able to put beach chairs and the cooler in the back. Recommend paying for car wash - totally worth it. We will never use the big car rental agencies again and will specifically look for James and Brandy on our next vacation!

Andrew S.

Andrew S.October 21, 2019

James and his wife, Brandy, we're great people willing to help out in any way possible. Highly recommend booking with them!

Reviews from hosts

4 trips

4.0

(4 reviews)

Charles H.

Charles H.December 25, 2019

James was great with communication, flexibility and really a nice guy.

Kelsea C.

Kelsea C.September 16, 2019

James was a great renter!

Caitlyn M.

Caitlyn M.July 18, 2019

Out of all 60+ trips we have had, we have never come across a more insatiable couple of renters. We’ve gotten fined before for doing exchanges at the Hilo Airport curbside so we’re told we have to pickup directly* across the street —when we called to tell them we were there, James’ wife told us she “absolutely wouldn’t walk across the street” (because bags were heavy). However, we ALWAYS help with bags and just this brief encounter made me uneasy. We got a message later the next day of a list of complaints. Complaints that wouldn’t be made unless you were deliberately looking to complain. Such as the tank was a “soft full” —which pictures and receipts can prove it was in fact full. Anyway, we apologized for the inconvenience a few times but needless to say, we didn’t get much understanding. We are extremely flexible with our renters, it is the Big Island, and didn’t expect anyone to be as disappointed in our Jeep as they were. They did take care of the Jeep and even offered to clean it afterwards which we appreciate.

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