Zhen
4.9
Zhen
4.9

Zhen

Vancouver, BC
1,139 tripsJoined Oct 2018
Verified info
  • Approved to drive
    Approved to drive means Zhen has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Languages
  • English Chinese
Host stats
  • Response rate
    99%
  • Response time
    29 minutes
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About Zhen

Founded in 2013, we have served thousands customer, at top rating. Everyone has valid driver licence over 18 can rent a car from us We offer pickup at airport and Richmond (Bus/Skytrain station) Dear guest, You have 2 ways to pick up the vehicle: 1, [Cheaper way]. Take Uber to our company, about $15CAD, about 5 minutes 2, [Quicker way]. We will park the vehicle at YVR parking parkade(1-5 min walk), you can get the vehicle by yourself (Available from 10AM-6:30PM). We will leave the vehicle 25 mins before your pickup time you set on Turo. If your take off time gets delayed, please let us know to avoid too much parking fee. Parking fee is $4.75 for every half hour, we will give you back half hour when you return the car . INSPECT the vehicle before drive it, and upload any damage pictures on your Turo app. If you choose this way, you need to email TimABC@gmail.com your driver licence and both side credit card picture. We will pre-authorize $500-$1000 security deposit before we drop off the vehicle. 3. RETURN: drive the car to our company, we will take you to the airport or bus/skytrain station(9:3-6), if return the car to non agreed location, $100 or more fee will apply. Past contract return time will be charged a day rent or loss of use.

Location

Reviews from guests

1,139 trips

4.81

(873 reviews)

Aaron G.

Aaron G.May 30, 2020

Great selection of cars and very friendly, rented with them twice and will rent again!

Zhen's response

Aaron Thank you again for your business!

Omid P.

Omid P.May 20, 2020

Zhen and his team were amazing when we found out that we needed to extend out trip. Never gave us grief and found solutions when needed to give a great customer experience. Going back for sure.

Zhen's response

Omid thank you for your business!

Sonia C.

Sonia C.May 16, 2020

I have to admit I was skeptic all at first when booking the car but I was pleasantly surprised. No issues at all. Received the car I booked in excellent condition at the time I requested. No hassles at return and no extra charges for anything. Great experience!

Zhen's response

Sonia It was our pleasure! Thank you for your business!

Reviews from hosts

1 trip

5.0

(1 review)

Zhen
4.9
Zhen
4.9

Zhen

Vancouver, BC
1,139 tripsJoined Oct 2018

About Zhen

Founded in 2013, we have served thousands customer, at top rating. Everyone has valid driver licence over 18 can rent a car from us We offer pickup at airport and Richmond (Bus/Skytrain station) Dear guest, You have 2 ways to pick up the vehicle: 1, [Cheaper way]. Take Uber to our company, about $15CAD, about 5 minutes 2, [Quicker way]. We will park the vehicle at YVR parking parkade(1-5 min walk), you can get the vehicle by yourself (Available from 10AM-6:30PM). We will leave the vehicle 25 mins before your pickup time you set on Turo. If your take off time gets delayed, please let us know to avoid too much parking fee. Parking fee is $4.75 for every half hour, we will give you back half hour when you return the car . INSPECT the vehicle before drive it, and upload any damage pictures on your Turo app. If you choose this way, you need to email TimABC@gmail.com your driver licence and both side credit card picture. We will pre-authorize $500-$1000 security deposit before we drop off the vehicle. 3. RETURN: drive the car to our company, we will take you to the airport or bus/skytrain station(9:3-6), if return the car to non agreed location, $100 or more fee will apply. Past contract return time will be charged a day rent or loss of use.
Languages
  • English Chinese
Host stats
  • Response rate
    99%
  • Response time
    29 minutes
Verified info
  • Approved to drive
    Approved to drive means Zhen has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Location

Reviews from guests

1,139 trips

4.81

(873 reviews)

Aaron G.

Aaron G.May 30, 2020

Great selection of cars and very friendly, rented with them twice and will rent again!

Zhen's response

Aaron Thank you again for your business!

Omid P.

Omid P.May 20, 2020

Zhen and his team were amazing when we found out that we needed to extend out trip. Never gave us grief and found solutions when needed to give a great customer experience. Going back for sure.

Zhen's response

Omid thank you for your business!

Sonia C.

Sonia C.May 16, 2020

I have to admit I was skeptic all at first when booking the car but I was pleasantly surprised. No issues at all. Received the car I booked in excellent condition at the time I requested. No hassles at return and no extra charges for anything. Great experience!

Zhen's response

Sonia It was our pleasure! Thank you for your business!

Reviews from hosts

1 trip

5.0

(1 review)

Share this Turo profile.

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