I am sorry you had a inconvinence. You should have mentioned any issue you had before you took off. I cleaned, vaccumed and disinfected the car before I gave it. However when it was returned there were wrapers, food particles, smell in the car. The car need not be cleaned, but should be atleast returned in acceptable condition. Also, the car was never in accident and checking the VPN would make it clear that there was never an issue. Please be sure of things before stating it. Thank you.