Ryan F.February 17, 2021
I rented Hamza's car to visit my grandmother who was very ill. He was very kind at pickup, allowing me to push up the reservation and take the car earlier because my grandmother took a turn for the worse and the situation became urgent. He even offered to pick me up, since I live around the corner. There wasn't any gas at pickup, but this understandable due to the last minute change. I was a little frustrated at drop off. We returned around the same time of day as we left, but he refused our request to alter our reservation, meaning we had to pay an extra day for nothing. We also left almost three quarters of a tank of gas. He offered 15% off next time.
Ryan we don’t have to refund you because you bring the car some hours earlier. I was kind with you when i allowed you to even bring it before the time because i had no one to pick up the keys after you. You had a dog in my car and i didn’t even charge you for the cleaning fees because i saw that you putted more gas than the start. Hope that you will adjust your comment because it’s really unfair to put a 4 stars for that reason.
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Ryan F.February 17, 2021
I rented Hamza's car to visit my grandmother who was very ill. He was very kind at pickup, allowing me to push up the reservation and take the car earlier because my grandmother took a turn for the worse and the situation became urgent. He even offered to pick me up, since I live around the corner. There wasn't any gas at pickup, but this understandable due to the last minute change. I was a little frustrated at drop off. We returned around the same time of day as we left, but he refused our request to alter our reservation, meaning we had to pay an extra day for nothing. We also left almost three quarters of a tank of gas. He offered 15% off next time.
Ryan we don’t have to refund you because you bring the car some hours earlier. I was kind with you when i allowed you to even bring it before the time because i had no one to pick up the keys after you. You had a dog in my car and i didn’t even charge you for the cleaning fees because i saw that you putted more gas than the start. Hope that you will adjust your comment because it’s really unfair to put a 4 stars for that reason.