Hector C.January 14, 2021
Nir was nice and accommodating however there was a loose piece on the car that was not mentioned to us prior to getting the car. The windshield trim flew off the car while driving on a hwy Nir was immediately contacted and told us not to worry. Few days after returning the car I receive a call saying Nir started a claim without letting me know. I’m stuck paying 330$ for a piece that was already loose and I had no control over. Would’ve been nice if he warned us about the claim. We had no problem helping pay for the 50$ trim ourselves even though it was not our fault. I recommend that you check the car in depth and take really good pictures before renting it so you’re not stuck paying for something that should’ve been fixed before hand.
Nir has completed training on enhanced cleaning and disinfection practices.
Hector C.January 14, 2021
Nir was nice and accommodating however there was a loose piece on the car that was not mentioned to us prior to getting the car. The windshield trim flew off the car while driving on a hwy Nir was immediately contacted and told us not to worry. Few days after returning the car I receive a call saying Nir started a claim without letting me know. I’m stuck paying 330$ for a piece that was already loose and I had no control over. Would’ve been nice if he warned us about the claim. We had no problem helping pay for the 50$ trim ourselves even though it was not our fault. I recommend that you check the car in depth and take really good pictures before renting it so you’re not stuck paying for something that should’ve been fixed before hand.