AHMED A.December 22, 2020
This car is amazing. It has a body of a van and soul of SUV. Soft and comfy in the road like a fancy car. It's well maintained and reliable. The owner is very kind and flexible. He made it very easy to check in and out. Thanks Emil
If you want to know why no more Unlimited miles on this Minivan for you look to this guy. Asked where he was heading to approve trip said Phoenix (So ok 800m round trip). Minivan came back with 2251 Miles on it longer than LA to El Paso TX and back on a 3 day rental. Unlimited miles was meant for everyone to have piece of mind to go and see stuff when you get to wherever without worry, specifically says NOT TO BE A REPLACEMENT OF AN AIRLINE TICKET. Lied to me went 1/2 way cross country / back.
Ashanti S.November 25, 2020
The car had a loud vibration in the dash and steering wheel whenever I came to a complete stop. I contacted the host who advised me that the motor mounts needed to be replaced, but said it wasn’t a major issue. As I continued to drive the car, the issue became more pronounced so I contacted the host to ask for a replacement car, as he had previously advised me that he had multiple cars. When I did not receive a timely response, I contacted Turo to cancel the reservation. He finally did contact me back, simply to say the car was fine to drive. Motor mounts are what holds the engine in place, so no that is not fine, it’s extremely dangerous. I ended up just returning the car the next morning and ending my reservation early as I didn’t feel safe driving my family in it.
Seems she had her Thanksgiving plans change (Covid maybe?) & tried 2 blame the car. Did call me directly, mentioned about a vibration but nothing that would be of any concern 2 anyone (told her will change out motor mounts to be extra smooth), cut off talks from there many calls/texts from me. Due to her false claims had to get van inspected which FULLY PASSED NO ISSUES AT ALL. I would read the previous review of this van 15 days prior which the van went fully loaded to the Grand Canyon 5🌟trip!
Emil has completed training on enhanced cleaning and disinfection practices.
AHMED A.December 22, 2020
This car is amazing. It has a body of a van and soul of SUV. Soft and comfy in the road like a fancy car. It's well maintained and reliable. The owner is very kind and flexible. He made it very easy to check in and out. Thanks Emil
If you want to know why no more Unlimited miles on this Minivan for you look to this guy. Asked where he was heading to approve trip said Phoenix (So ok 800m round trip). Minivan came back with 2251 Miles on it longer than LA to El Paso TX and back on a 3 day rental. Unlimited miles was meant for everyone to have piece of mind to go and see stuff when you get to wherever without worry, specifically says NOT TO BE A REPLACEMENT OF AN AIRLINE TICKET. Lied to me went 1/2 way cross country / back.
Ashanti S.November 25, 2020
The car had a loud vibration in the dash and steering wheel whenever I came to a complete stop. I contacted the host who advised me that the motor mounts needed to be replaced, but said it wasn’t a major issue. As I continued to drive the car, the issue became more pronounced so I contacted the host to ask for a replacement car, as he had previously advised me that he had multiple cars. When I did not receive a timely response, I contacted Turo to cancel the reservation. He finally did contact me back, simply to say the car was fine to drive. Motor mounts are what holds the engine in place, so no that is not fine, it’s extremely dangerous. I ended up just returning the car the next morning and ending my reservation early as I didn’t feel safe driving my family in it.
Seems she had her Thanksgiving plans change (Covid maybe?) & tried 2 blame the car. Did call me directly, mentioned about a vibration but nothing that would be of any concern 2 anyone (told her will change out motor mounts to be extra smooth), cut off talks from there many calls/texts from me. Due to her false claims had to get van inspected which FULLY PASSED NO ISSUES AT ALL. I would read the previous review of this van 15 days prior which the van went fully loaded to the Grand Canyon 5🌟trip!