Louie
4.9
Louie
4.9

Louie

Aurora, Colorado
273 tripsJoined Mar 2018
Louie is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
Learn more
Verified info
  • Approved to drive
    Approved to drive means Louie has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Languages
  • English
Works
  • Strategic Program Manager at Adecco
School
  • Cal State Fullerton Alumni
Host stats
  • Response rate
    100%
  • Response time
    4 minutes
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Location

Reviews from guests

273 trips

4.88

(222 reviews)

James M.

James M.March 13, 2020

The truck managed to fit 6 of us with luggage and had some room to spare. Truck drove well and worked out getting us to and from silverthorne from Denver. Louie was friendly and available to answer questions during the entire trip. Ultimately this is all we wanted and the truck served its purpose. The headlights were very dim, to the point where I wasn’t sure if they were on at all. When I booked the truck the listing wasn’t clear that the truck was rear wheel drive, but that was fixed a couple weeks before our trip. Unfortunately, I hadn’t looked at the listing again and thought the truck was 4 wheel drive until I started driving it. I’m surprised Turo doesn’t notify you when the details of a listing are modified for vehicles already booked. Louie was about an hour late with the truck, which wasn’t a huge deal, but it would have been nice to have earlier notice so we could grab a bite to eat at the airport. Instead we waited at the lot in the middle of no where the entire time.

TuroFebruary 23, 2020

The host cancelled this trip 1 hour before it started. This message was automatically posted by Turo.

Justin S.

Justin S.February 19, 2020

Great ski trip with Louie’s Ford Expedition. Clean and comfortable. Great communication and car handled well. Easy pickup by airport. Note: The car is not 4WD, it is RWD, which should be more clear in the listing since it is being advertised for winter use on mountain roads which require chains. Also the wipers and wiper fluid were very ineffective, even on a totally sunny day where the road was just wet from snowmelt—had to stop several times to pull over and wipe the smears off the windshield so I could see. Wiper fluid was frozen most of the trip to mountains.

Louie's response

Thank you Justin for the feedback. I apologize for not over communicating it being a RWD. Our listing never mentions it being an AWD/4x4 so we never thought it would be confused for an AWD/4x4 but we understand how it can possibly be misleading since it has snow tires and we should over communicate it being a RWD. So we did add in the details of our listing that it is a RWD, not an AWD/4x4. We have added new wipers & more wiper fluid after your trip since it was out of wiper fluid.

Reviews from hosts

7 trips

5.0

(6 reviews)

Joseph C.

Joseph C.June 17, 2019

Louie was the perfect renter. Respectful and communication was immediate. Great to meet you again Louie!

Louie
4.9
Louie
4.9

Louie

Aurora, Colorado
273 tripsJoined Mar 2018
Louie is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
Learn more
Languages
  • English
Works
  • Strategic Program Manager at Adecco
School
  • Cal State Fullerton Alumni
Host stats
  • Response rate
    100%
  • Response time
    4 minutes
Verified info
  • Approved to drive
    Approved to drive means Louie has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Location

Reviews from guests

273 trips

4.88

(222 reviews)

James M.

James M.March 13, 2020

The truck managed to fit 6 of us with luggage and had some room to spare. Truck drove well and worked out getting us to and from silverthorne from Denver. Louie was friendly and available to answer questions during the entire trip. Ultimately this is all we wanted and the truck served its purpose. The headlights were very dim, to the point where I wasn’t sure if they were on at all. When I booked the truck the listing wasn’t clear that the truck was rear wheel drive, but that was fixed a couple weeks before our trip. Unfortunately, I hadn’t looked at the listing again and thought the truck was 4 wheel drive until I started driving it. I’m surprised Turo doesn’t notify you when the details of a listing are modified for vehicles already booked. Louie was about an hour late with the truck, which wasn’t a huge deal, but it would have been nice to have earlier notice so we could grab a bite to eat at the airport. Instead we waited at the lot in the middle of no where the entire time.

TuroFebruary 23, 2020

The host cancelled this trip 1 hour before it started. This message was automatically posted by Turo.

Justin S.

Justin S.February 19, 2020

Great ski trip with Louie’s Ford Expedition. Clean and comfortable. Great communication and car handled well. Easy pickup by airport. Note: The car is not 4WD, it is RWD, which should be more clear in the listing since it is being advertised for winter use on mountain roads which require chains. Also the wipers and wiper fluid were very ineffective, even on a totally sunny day where the road was just wet from snowmelt—had to stop several times to pull over and wipe the smears off the windshield so I could see. Wiper fluid was frozen most of the trip to mountains.

Louie's response

Thank you Justin for the feedback. I apologize for not over communicating it being a RWD. Our listing never mentions it being an AWD/4x4 so we never thought it would be confused for an AWD/4x4 but we understand how it can possibly be misleading since it has snow tires and we should over communicate it being a RWD. So we did add in the details of our listing that it is a RWD, not an AWD/4x4. We have added new wipers & more wiper fluid after your trip since it was out of wiper fluid.

Reviews from hosts

7 trips

5.0

(6 reviews)

Joseph C.

Joseph C.June 17, 2019

Louie was the perfect renter. Respectful and communication was immediate. Great to meet you again Louie!

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