tianbo
4.9
tianbo
4.9

tianbo

25 tripsJoined Dec 2017
tianbo is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
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Verified info
  • Phone number
Host stats
  • Response rate
    100%
  • Response time
    2 minutes
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Location

Reviews from guests

25 trips

4.81

(21 reviews)

Amanda R.

Amanda R.December 23, 2019

1st time renter on this app. Tianbo made it so easy quick and efficient. Had no issues what so ever. I will definitely use app and possible car again!

Ariel J.

Ariel J.November 13, 2019

Tianbo texted me via the turo app that the car was ready for pick-up at the agreed upon time and location. When I arrived he told me there was a problem- the car was actually his friend's and he had attached the license plate incorrectly to the front of the vehicle. The correct license plate that should have been attached was in the glove box so the car had no rear license plate which I believe is illegal in the state of California. He then asked if I had a screwdriver with me (!), or if I could just take the car and switch the plates myself. The whole situation was extremely awkward and seemed likely illegal. I told him I was uncomfortable taking the car and reported him to Turo to cancel the trip and get a refund. I ended up spending my entire afternoon at enterprise renting a car. I don't think I will be using Turo again.

tianbo's response

I washed my car and text you car is ready for pick up. But I found my friend put the rear plate to front before u pick it. Because I borrowed the car to my friend for a month. (I just got the plate, because the car is a new car.) Who told you that’s my friend’s car? I aslo said if u can wait me for 10 mins. I can changed it. But you just leave. I changed the plate front plate to near after 5 mins. I don’t care if u use Turo again or not. 🙃

TuroNovember 8, 2019

The host cancelled this trip 3 hours before it started. This message was automatically posted by Turo.

tianbo
4.9
tianbo
4.9

tianbo

25 tripsJoined Dec 2017
tianbo is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
Learn more
Host stats
  • Response rate
    100%
  • Response time
    2 minutes
Verified info
  • Phone number

Location

Reviews from guests

25 trips

4.81

(21 reviews)

Amanda R.

Amanda R.December 23, 2019

1st time renter on this app. Tianbo made it so easy quick and efficient. Had no issues what so ever. I will definitely use app and possible car again!

Ariel J.

Ariel J.November 13, 2019

Tianbo texted me via the turo app that the car was ready for pick-up at the agreed upon time and location. When I arrived he told me there was a problem- the car was actually his friend's and he had attached the license plate incorrectly to the front of the vehicle. The correct license plate that should have been attached was in the glove box so the car had no rear license plate which I believe is illegal in the state of California. He then asked if I had a screwdriver with me (!), or if I could just take the car and switch the plates myself. The whole situation was extremely awkward and seemed likely illegal. I told him I was uncomfortable taking the car and reported him to Turo to cancel the trip and get a refund. I ended up spending my entire afternoon at enterprise renting a car. I don't think I will be using Turo again.

tianbo's response

I washed my car and text you car is ready for pick up. But I found my friend put the rear plate to front before u pick it. Because I borrowed the car to my friend for a month. (I just got the plate, because the car is a new car.) Who told you that’s my friend’s car? I aslo said if u can wait me for 10 mins. I can changed it. But you just leave. I changed the plate front plate to near after 5 mins. I don’t care if u use Turo again or not. 🙃

TuroNovember 8, 2019

The host cancelled this trip 3 hours before it started. This message was automatically posted by Turo.

Share this Turo profile.