Taylor
Taylor

Taylor

Joined Oct 2017
Verified info
  • Email address
  • Phone number

Reviews from guests

153 trips

4.79

(127 reviews)

Ellie M.

Ellie M.19 March 2019

If I could leave negative stars I would. This was the WORST experience. The vehicle was dropped off with ZERO POWER STEARING, the check engine light was on, the A/C barley worked, and the tires were nearly bald! Anytime we parked there was brown liquids leaking!!!!!! I asked Taylor for a refund since it was a DANGEROUS vehicle to have on the road and I paid for a SAFE, WORKING vehicle! Not a death trap. And he wouldn’t. All he said was “i will have that looked at later you can have it towed” like what? I need a functioning vehicle! It was towed and turo left us without a car at MIDNIGHT in a park, 45 minutes away from our Airbnb and were completely stranded! Turo didn’t help us at all. The next day we had to rent a u-haul because it’s all we could find. WORST service EVER.

Turo12 March 2019

The owner cancelled this trip 3 hours before it started. This message was automatically posted by Turo.

Jessica G.

Jessica G.12 March 2019

The safety issue was the car shaking violently when braking from any speed over about 40. Other issues were a sound of metal on metal when starting the engine, a broken AC, and the tire pressure light constantly on. Even though the listing said the car came with a toll transponder, I didn’t see one, and Taylor didn’t respond to that question during the trip, so I paid cash for the tolls. Other than the toll question, Taylor was pretty responsive. I don’t think the car is safe for driving, but Taylor said he was going to take it to be looked at after drop off. The car pick up / drop off at the Tampa airport was very easy.

Taylor
Taylor

Taylor

Joined Oct 2017
Verified info
  • Email address
  • Phone number

Reviews from guests

153 trips

4.79

(127 reviews)

Ellie M.

Ellie M.19 March 2019

If I could leave negative stars I would. This was the WORST experience. The vehicle was dropped off with ZERO POWER STEARING, the check engine light was on, the A/C barley worked, and the tires were nearly bald! Anytime we parked there was brown liquids leaking!!!!!! I asked Taylor for a refund since it was a DANGEROUS vehicle to have on the road and I paid for a SAFE, WORKING vehicle! Not a death trap. And he wouldn’t. All he said was “i will have that looked at later you can have it towed” like what? I need a functioning vehicle! It was towed and turo left us without a car at MIDNIGHT in a park, 45 minutes away from our Airbnb and were completely stranded! Turo didn’t help us at all. The next day we had to rent a u-haul because it’s all we could find. WORST service EVER.

Turo12 March 2019

The owner cancelled this trip 3 hours before it started. This message was automatically posted by Turo.

Jessica G.

Jessica G.12 March 2019

The safety issue was the car shaking violently when braking from any speed over about 40. Other issues were a sound of metal on metal when starting the engine, a broken AC, and the tire pressure light constantly on. Even though the listing said the car came with a toll transponder, I didn’t see one, and Taylor didn’t respond to that question during the trip, so I paid cash for the tolls. Other than the toll question, Taylor was pretty responsive. I don’t think the car is safe for driving, but Taylor said he was going to take it to be looked at after drop off. The car pick up / drop off at the Tampa airport was very easy.

Turo

  • About
  • Team
  • Policies
  • Careers
  • Press
  • OpenRoad
  • Turo shop
  • App Store
  • Google Play

Explore

  • Book a car
  • Weddings
  • Trust & safety
  • FAQs
  • Get help
  • Hosting

  • List your car
  • Carculator
  • All-Star Hosts
  • Host tools
  • Insurance & protection
  • FAQs
  • ©2020 Turo
  • Terms
  • Privacy
  • Sitemap