Hai L.December 24, 2020
Ashleigh was great. The car was ok overall, but a few safety issues came up during our trip. The front passenger seat belt was hard to latch, took several tries to get it latches. But it comes off serval times on its own while driving, through-out our trip. The second row passengers’ seat belts do not work/latch. I’ve informed Ashleigh about the front passenger’s seat belt didn’t latched when we picked up the car, she said she already had it looked at. I told her after the trip that the passengers’ seat belts as well as second row seat belts weren’t working properly throughout our trip, and she should take the car in for service to check out these seat belt issues.
There is nothing wrong with the seatbelts. I have pictures and videos showing the seatbelts fasten and stay in place. There was many user error with this particular renter. No safety issues just someone who did not know how to properly put the seatbelt into the proper buckle. If safety was really the issue you should have returned the vehicle. The vehicle was returned without being clean, head rest taken off and having to find it underneath the driver seat.
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Hai L.December 24, 2020
Ashleigh was great. The car was ok overall, but a few safety issues came up during our trip. The front passenger seat belt was hard to latch, took several tries to get it latches. But it comes off serval times on its own while driving, through-out our trip. The second row passengers’ seat belts do not work/latch. I’ve informed Ashleigh about the front passenger’s seat belt didn’t latched when we picked up the car, she said she already had it looked at. I told her after the trip that the passengers’ seat belts as well as second row seat belts weren’t working properly throughout our trip, and she should take the car in for service to check out these seat belt issues.
There is nothing wrong with the seatbelts. I have pictures and videos showing the seatbelts fasten and stay in place. There was many user error with this particular renter. No safety issues just someone who did not know how to properly put the seatbelt into the proper buckle. If safety was really the issue you should have returned the vehicle. The vehicle was returned without being clean, head rest taken off and having to find it underneath the driver seat.