Rong
4.7
Rong
4.7

Rong

Honolulu
112 tripsJoined juil. 2017
Verified info
  • Email address
  • Phone number
  • Facebook
Languages
  • English Chinese
Works
  • Excellent motor group
School
  • Uh
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Share this Turo profile.

Location

Reviews from guests

112 trips

4.67

(72 reviews)

Shiela I.

Shiela I.3 mars 2020

I rented this car to drive my parents & myself (the bride) to my wedding. The car barely made it and kept stalling and cutting off in traffic which made me extremely stressed and late for my own wedding. Myself & my mother were both in tears by the time we reached the chapel. We planned on driving it to the reception, but couldn't, so we had to borrow a friends car after I had already rented this one. It was a truly horid experience. I dont even care about a refund at this point I just dont want another girls fairy tale day to be ruined or tainted by an experience as traumatic as this! The owner (rong) asked why we didnt call him sooner or report it. That was the last thing on my mind at that moment. I was focused on getting to the chapel to get married! It should have been a joyful experience but instead I was stressing about this poorly maintained rental car and if I would even make it to my wedding.

Charisse N.

Charisse N.9 janvier 2020

Rong was an awesome person to deal With! He was super friendly and made our experience very easy! Last minute we had to change our car and he handled it all for us and even gave a nice more luxurious vehicle! We had a great time in his car! Awesome trip! Highly recommend using him for your rental needs, he even let us extend our vehicle an extra two hours because we ran late at the beach! Thank you so Much !

Penina M.

Penina M.4 janvier 2020

Thank you

Rong
4.7
Rong
4.7

Rong

Honolulu
112 tripsJoined juil. 2017
Languages
  • English Chinese
Works
  • Excellent motor group
School
  • Uh
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Verified info
  • Email address
  • Phone number
  • Facebook

Location

Reviews from guests

112 trips

4.67

(72 reviews)

Shiela I.

Shiela I.3 mars 2020

I rented this car to drive my parents & myself (the bride) to my wedding. The car barely made it and kept stalling and cutting off in traffic which made me extremely stressed and late for my own wedding. Myself & my mother were both in tears by the time we reached the chapel. We planned on driving it to the reception, but couldn't, so we had to borrow a friends car after I had already rented this one. It was a truly horid experience. I dont even care about a refund at this point I just dont want another girls fairy tale day to be ruined or tainted by an experience as traumatic as this! The owner (rong) asked why we didnt call him sooner or report it. That was the last thing on my mind at that moment. I was focused on getting to the chapel to get married! It should have been a joyful experience but instead I was stressing about this poorly maintained rental car and if I would even make it to my wedding.

Charisse N.

Charisse N.9 janvier 2020

Rong was an awesome person to deal With! He was super friendly and made our experience very easy! Last minute we had to change our car and he handled it all for us and even gave a nice more luxurious vehicle! We had a great time in his car! Awesome trip! Highly recommend using him for your rental needs, he even let us extend our vehicle an extra two hours because we ran late at the beach! Thank you so Much !

Penina M.

Penina M.4 janvier 2020

Thank you

Share this Turo profile.