Robert
4.7
Robert
4.7

Robert

Houston, Texas
281 tripsJoined Feb 2017

Robert has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Approved to drive
    Approved to drive means Robert has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
  • Facebook • 37 friends
Languages
  • English, Spanish
Works
  • Entrepreneur
School
  • DePaul University
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Share this Turo profile.

About Robert

Serial entrepreneur, family man, outdoorsman and traveler. And always looking for fun cars to share with the Turo community.

Robert’s Vehicles

Toyota Camry 2016 in
Toyota Camry 2016

4.59

(67 trips)

Honda Accord Sedan 2019 in
Honda Accord Sedan 2019

4.82

(73 trips)

Kia Sorento 2019 in
Kia Sorento 2019

4.44

(61 trips)

Hyundai Santa Fe 2019 in
Hyundai Santa Fe 2019

4.62

(48 trips)

Location

Reviews from guests

281 trips

4.67

(215 reviews)

Ramon N.

Ramon N.October 20, 2020

Very Impatient I need to listen more to the customer and ask before he assumes

Robert's response

You were charged late fees and additional usage because you did not follow instructions as given. You failed to send a photocopy of the parking ticket. The host cannot reclaim a vehicle unless they have a photo of the parking ticket. The check-in and check-out process is the same. Would not recommend for airport travel. Only local.

Francis R.

Francis R.October 18, 2020

Smooth transaction beginning to end. Lots of room. Clean vehicle. Recommended!

David S.

David S.October 13, 2020

Late to arrive, issue when car was dropped off.

Robert's response

We issued an apology for being late by 30mins. There's no excuse for that. There would not have been an issue had you followed directions; as given. Trust & Safety, customer service, and the host made numerous calls to help you with the check-out process. Your uncooperative behavior or dismissive attitude toward the host caused you to incur late fees and additional usage. The host cannot reclaim the vehicle without a parking ticket. You smoked and the vehicle had to be detailed, costing $78.

Reviews from hosts

22 trips

4.7

(20 reviews)

Papa Z.

Papa Z.May 12, 2019

👍👍

H J.

H J.April 14, 2019

Robert is a great driver! And I welcome him back anytime, and also recommend him to all other hosts.

Uriel Y.

Uriel Y.April 3, 2019

Robert was great! He was on time for pick-up and drop-off, which hardly ever happens. He took good care of the car and brought it back clean and full tank. Would definitely rent him our car again. Thank you Robert!

Robert
4.7
Robert
4.7

Robert

Houston, Texas
281 tripsJoined Feb 2017

Robert has completed training on enhanced cleaning and disinfection practices.

About Robert

Serial entrepreneur, family man, outdoorsman and traveler. And always looking for fun cars to share with the Turo community.
Languages
  • English, Spanish
Works
  • Entrepreneur
School
  • DePaul University
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Verified info
  • Approved to drive
    Approved to drive means Robert has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
  • Facebook • 37 friends

Robert’s Vehicles

Toyota Camry 2016 in
Toyota Camry 2016

4.59

(67 trips)

Honda Accord Sedan 2019 in
Honda Accord Sedan 2019

4.82

(73 trips)

Kia Sorento 2019 in
Kia Sorento 2019

4.44

(61 trips)

Hyundai Santa Fe 2019 in
Hyundai Santa Fe 2019

4.62

(48 trips)

Location

Reviews from guests

281 trips

4.67

(215 reviews)

Ramon N.

Ramon N.October 20, 2020

Very Impatient I need to listen more to the customer and ask before he assumes

Robert's response

You were charged late fees and additional usage because you did not follow instructions as given. You failed to send a photocopy of the parking ticket. The host cannot reclaim a vehicle unless they have a photo of the parking ticket. The check-in and check-out process is the same. Would not recommend for airport travel. Only local.

Francis R.

Francis R.October 18, 2020

Smooth transaction beginning to end. Lots of room. Clean vehicle. Recommended!

David S.

David S.October 13, 2020

Late to arrive, issue when car was dropped off.

Robert's response

We issued an apology for being late by 30mins. There's no excuse for that. There would not have been an issue had you followed directions; as given. Trust & Safety, customer service, and the host made numerous calls to help you with the check-out process. Your uncooperative behavior or dismissive attitude toward the host caused you to incur late fees and additional usage. The host cannot reclaim the vehicle without a parking ticket. You smoked and the vehicle had to be detailed, costing $78.

Reviews from hosts

22 trips

4.7

(20 reviews)

Papa Z.

Papa Z.May 12, 2019

👍👍

H J.

H J.April 14, 2019

Robert is a great driver! And I welcome him back anytime, and also recommend him to all other hosts.

Uriel Y.

Uriel Y.April 3, 2019

Robert was great! He was on time for pick-up and drop-off, which hardly ever happens. He took good care of the car and brought it back clean and full tank. Would definitely rent him our car again. Thank you Robert!

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