Hieu
5.0
Hieu
5.0

Hieu

San Jose
246 tripsJoined Dec 2016
Hieu is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
Learn more
Verified info
  • Approved to drive
    Approved to drive means Hieu has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
  • Facebook
Languages
  • English, Vietnamese
Host stats
  • Response rate
    96%
  • Response time
    43 minutes
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Location

Reviews from guests

246 trips

4.9

(210 reviews)

Richard D.

Richard D.March 22, 2020

Hieu was very flexible and smooth, I had to make a couple of adjustments on my trip but he was very accommodating. Would rent with him again!

Mohammad K.

Mohammad K.March 15, 2020

Hieu was a really cool guy. He put his trust in me and i treated his car like it was mine. What an amazing car and such fun to drive. The car was a little dirty from the outside when I got it but I’ll still give it 5 stars since I had an amazing experience

Michael A.

Michael A.March 12, 2020

Truly an amazing ride, communication was excellent and car was of my expectations. The flexibility of picking up the car early and dropping it off early was incredible. Definitely will rent again in the future!

Reviews from hosts

7 trips

4.43

(7 reviews)

Carlos A C.

Carlos A C.December 26, 2019

The vehicle didn’t fit Hieu needs however, we were able to communicate and agree to cancel the booking based on missing vehicle features that were posted in the listing. Hieu was very friendly and feel everything got resolved with the help of Turo support.

Jeff A.

Jeff A.September 13, 2018

TL;DR If this renter totals your car, do not expect a text, call, or explanation of the situation. I only found out that Hieu wrecked my brand new 2018 BMW M4 when I received a damage claim email via Turo. He failed to respond to my messages asking about the damage for 12 hours after the claim was made. Then, Hieu refused to cooperate when I asked the whereabouts of my totaled car. When the car was finally towed to my local body shop, it appeared that Hieu had ripped off, crumpled, then discarded my residential windshield parking permit on the floor. It is blatantly clear that he chooses not respect others’ personal vehicles. All in all, it was the most unpleasant experience renting to Hieu, so consider this review a warning before deciding whether to rent to him.

ZOEB F.

ZOEB F.August 28, 2018

picked up and dropped off right on time and took great care of the car

Hieu
5.0
Hieu
5.0

Hieu

San Jose
246 tripsJoined Dec 2016
Hieu is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
Learn more
Languages
  • English, Vietnamese
Host stats
  • Response rate
    96%
  • Response time
    43 minutes
Verified info
  • Approved to drive
    Approved to drive means Hieu has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
  • Facebook

Location

Reviews from guests

246 trips

4.9

(210 reviews)

Richard D.

Richard D.March 22, 2020

Hieu was very flexible and smooth, I had to make a couple of adjustments on my trip but he was very accommodating. Would rent with him again!

Mohammad K.

Mohammad K.March 15, 2020

Hieu was a really cool guy. He put his trust in me and i treated his car like it was mine. What an amazing car and such fun to drive. The car was a little dirty from the outside when I got it but I’ll still give it 5 stars since I had an amazing experience

Michael A.

Michael A.March 12, 2020

Truly an amazing ride, communication was excellent and car was of my expectations. The flexibility of picking up the car early and dropping it off early was incredible. Definitely will rent again in the future!

Reviews from hosts

7 trips

4.43

(7 reviews)

Carlos A C.

Carlos A C.December 26, 2019

The vehicle didn’t fit Hieu needs however, we were able to communicate and agree to cancel the booking based on missing vehicle features that were posted in the listing. Hieu was very friendly and feel everything got resolved with the help of Turo support.

Jeff A.

Jeff A.September 13, 2018

TL;DR If this renter totals your car, do not expect a text, call, or explanation of the situation. I only found out that Hieu wrecked my brand new 2018 BMW M4 when I received a damage claim email via Turo. He failed to respond to my messages asking about the damage for 12 hours after the claim was made. Then, Hieu refused to cooperate when I asked the whereabouts of my totaled car. When the car was finally towed to my local body shop, it appeared that Hieu had ripped off, crumpled, then discarded my residential windshield parking permit on the floor. It is blatantly clear that he chooses not respect others’ personal vehicles. All in all, it was the most unpleasant experience renting to Hieu, so consider this review a warning before deciding whether to rent to him.

ZOEB F.

ZOEB F.August 28, 2018

picked up and dropped off right on time and took great care of the car

Share this Turo profile.