Samson
4.7

Samson

11 tripsJoined May 2021

Samson has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Email address

  • Phone number

Host stats

  • Response rate

    100%
  • Response time

    5 minutes
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Samson’s Vehicles

Toyota Prius 2015 in
Toyota Prius 2015

4.67

(11 trips)

Location

Reviews from guests

11 trips

4.67

(9 reviews)

Evgeny U.

Evgeny U.June 23, 2021

Thank you.

Eric C.

Eric C.June 22, 2021

This car was great. Easy to drive, great gas mileage, and the price to rent was awesome. Unfortunately we ran into a few instances both with pick up and drop off. Our host was about 20 minutes late when we arrived to pick up the car and when we dropped off, he wasn’t there, even though we let him know we were on our way and when we hit milestones to arrive. The car itself wasn’t clean when we got it. Overall good deal, but could have been a better pick up and drop off experience, especially since we paid for the full day and were in a hurry to get going.

Samson's response

Hi Eric. Thank you for your feedback and sorry for the inconvenience. The car has been booked back to back giving me no chance to take it to a car wash. I did clean the inside and there wasn’t much dirt, but I agree vacuum cleaning could do more. I could have canceled to get time to clean it but, as it was only one day, I thought it would be fine rather than canceling. I will make sure to improve in the future. Thank you for your incredible communication and again apologies for the inconvenience

Nathan H.

Nathan H.June 20, 2021

Car runs great but not very clean and odorous. Delayed to retrieve vehicle at drop off location.

Samson's response

Hi Nathan, sorry for the inconvenience. Your booking was right after a customer returned it and I was only able to do quick cleaning as there was no time. Thank you for your review.

Samson
4.7

Samson

11 tripsJoined May 2021

Samson has completed training on enhanced cleaning and disinfection practices.

Host stats

  • Response rate

    100%
  • Response time

    5 minutes

Verified info

  • Email address

  • Phone number

Samson’s Vehicles

Toyota Prius 2015 in
Toyota Prius 2015

4.67

(11 trips)

Location

Reviews from guests

11 trips

4.67

(9 reviews)

Evgeny U.

Evgeny U.June 23, 2021

Thank you.

Eric C.

Eric C.June 22, 2021

This car was great. Easy to drive, great gas mileage, and the price to rent was awesome. Unfortunately we ran into a few instances both with pick up and drop off. Our host was about 20 minutes late when we arrived to pick up the car and when we dropped off, he wasn’t there, even though we let him know we were on our way and when we hit milestones to arrive. The car itself wasn’t clean when we got it. Overall good deal, but could have been a better pick up and drop off experience, especially since we paid for the full day and were in a hurry to get going.

Samson's response

Hi Eric. Thank you for your feedback and sorry for the inconvenience. The car has been booked back to back giving me no chance to take it to a car wash. I did clean the inside and there wasn’t much dirt, but I agree vacuum cleaning could do more. I could have canceled to get time to clean it but, as it was only one day, I thought it would be fine rather than canceling. I will make sure to improve in the future. Thank you for your incredible communication and again apologies for the inconvenience

Nathan H.

Nathan H.June 20, 2021

Car runs great but not very clean and odorous. Delayed to retrieve vehicle at drop off location.

Samson's response

Hi Nathan, sorry for the inconvenience. Your booking was right after a customer returned it and I was only able to do quick cleaning as there was no time. Thank you for your review.

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