Jenny

Jenny

Joined Feb 2021

Verified info

  • Email address

  • Phone number

Reviews from guests

8 trips

4.0

(5 reviews)

Ra'Shad C.

Ra'Shad C.March 23, 2021

Host was non responsive. Car was not cleaned or fueled. Front suspension needs work and I’m almost certain this vehicle was previously wrecked and rebuilt. I am grateful that I was allowed to extend my trip at the last minute.

Jenny's response

I am sorry that you feel I was non responsive. My application was not notifying me. You showed up 15-20 minutes early and I came out to give you the keys 10 minutes before your check in time. You could have called or texted about ext. I approved your request to extend the trip. The car was clean and it’s not a requirement on Turo to have the fuel 100% full. The tank was 1/2 full. The car has not been wrecked and rebuilt. I have the Carfax and the title is clean. Sorry you had a bad experience.

Jenny

Jenny

Joined Feb 2021

Verified info

  • Email address

  • Phone number

Reviews from guests

8 trips

4.0

(5 reviews)

Ra'Shad C.

Ra'Shad C.March 23, 2021

Host was non responsive. Car was not cleaned or fueled. Front suspension needs work and I’m almost certain this vehicle was previously wrecked and rebuilt. I am grateful that I was allowed to extend my trip at the last minute.

Jenny's response

I am sorry that you feel I was non responsive. My application was not notifying me. You showed up 15-20 minutes early and I came out to give you the keys 10 minutes before your check in time. You could have called or texted about ext. I approved your request to extend the trip. The car was clean and it’s not a requirement on Turo to have the fuel 100% full. The tank was 1/2 full. The car has not been wrecked and rebuilt. I have the Carfax and the title is clean. Sorry you had a bad experience.

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