Adil
4.3

Adil

4 tripsJoined Jan 2021

Adil has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Email address

  • Phone number

Host stats

  • Response rate

    100%
  • Response time

    0 minutes
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About Adil

Adil’s Vehicles

Toyota RAV4 2020 in
Toyota RAV4 2020

4.25

(4 trips)

Location

Reviews from guests

4 trips

4.25

(4 reviews)

Waseem E.

Waseem E.April 9, 2021

Very amazing couple, they go far beyond expectations, I highly recommend them!

Joelle G.

Joelle G.April 5, 2021

My sister had a seamless experience with her Turo rental. I’m sorry to say I did NOT. Prior to fully booking it, I asked if his vehicle (Toyota RAV4) had room for SIX passengers. His paraphrased response via text was “yes, 2 in the front and 3 or 4 in the back.” ( I also did my own research and saw some models did have this option.) We showed up and there were 5 seats only, for 6 people. No fault of my own or the host, we arrived 3 hours later than scheduled because our arrival airport was shut down due to a security threat. While I was in transit, the host asked me to drop off his wife at their house, which was 30 minutes 1-way away from our destination. Out of guilt for arriving late, I agreed to do so. I took over driving once we arrived at their residence and there was less than 1/4 of a tank of gas. I had to fill up before we got to our resort destination, 35 miles away. Drop off was terrible. I had asked for the car to be delivered to the airport and that’s where I intended to return it. The day before he asked me to return the car to his house. I had no way to do so. He said (paraphrasing) “I told you we could bring to airport, not drop off there at end 😀” (yes, he included the emoji). So then he told me to park in the airport departure lot. So I parked the car in the departure lot as he had instructed me to do the day before. I did my inspection with pictures and locked the key in the gas tank that was only accessible if the car was unlocked. I was in airport security and he called me on my phone and insisted I needed to meet with him in person to check out the car, that I was not to leave the vehicle unattended. I could not leave security and he messaged me later to tell me he retrieved the car just fine and then asked me to pay for the Uber to get the car and the airport parking fee. *The information about the number of seats in the car was wrong. *We had to take the driver to their house. *We started the trip with less than 1/4 tank of gas. *I’m now being charged for Uber and parking to retrieve the car. I will not use Adil again.

Adil's response

She didn’t follow the TURO Rule or ignored it badly. She Left my car unattended on risk, as per the TURO RULE “Primry Driver must be present at the time of pickup & drop off” She left car with key in it in parking lot not bothered to drop off as per the TURO rule & pre assumed I have a spare key, if we don’t have then what gonna happened. She also refused to pick & drop car as mentioned address. We agreed to do favor and dropped off car to Airport she made me Waite 2:30 hours.

Adil
4.3

Adil

4 tripsJoined Jan 2021

Adil has completed training on enhanced cleaning and disinfection practices.

About Adil

Host stats

  • Response rate

    100%
  • Response time

    0 minutes

Verified info

  • Email address

  • Phone number

Adil’s Vehicles

Toyota RAV4 2020 in
Toyota RAV4 2020

4.25

(4 trips)

Location

Reviews from guests

4 trips

4.25

(4 reviews)

Waseem E.

Waseem E.April 9, 2021

Very amazing couple, they go far beyond expectations, I highly recommend them!

Joelle G.

Joelle G.April 5, 2021

My sister had a seamless experience with her Turo rental. I’m sorry to say I did NOT. Prior to fully booking it, I asked if his vehicle (Toyota RAV4) had room for SIX passengers. His paraphrased response via text was “yes, 2 in the front and 3 or 4 in the back.” ( I also did my own research and saw some models did have this option.) We showed up and there were 5 seats only, for 6 people. No fault of my own or the host, we arrived 3 hours later than scheduled because our arrival airport was shut down due to a security threat. While I was in transit, the host asked me to drop off his wife at their house, which was 30 minutes 1-way away from our destination. Out of guilt for arriving late, I agreed to do so. I took over driving once we arrived at their residence and there was less than 1/4 of a tank of gas. I had to fill up before we got to our resort destination, 35 miles away. Drop off was terrible. I had asked for the car to be delivered to the airport and that’s where I intended to return it. The day before he asked me to return the car to his house. I had no way to do so. He said (paraphrasing) “I told you we could bring to airport, not drop off there at end 😀” (yes, he included the emoji). So then he told me to park in the airport departure lot. So I parked the car in the departure lot as he had instructed me to do the day before. I did my inspection with pictures and locked the key in the gas tank that was only accessible if the car was unlocked. I was in airport security and he called me on my phone and insisted I needed to meet with him in person to check out the car, that I was not to leave the vehicle unattended. I could not leave security and he messaged me later to tell me he retrieved the car just fine and then asked me to pay for the Uber to get the car and the airport parking fee. *The information about the number of seats in the car was wrong. *We had to take the driver to their house. *We started the trip with less than 1/4 tank of gas. *I’m now being charged for Uber and parking to retrieve the car. I will not use Adil again.

Adil's response

She didn’t follow the TURO Rule or ignored it badly. She Left my car unattended on risk, as per the TURO RULE “Primry Driver must be present at the time of pickup & drop off” She left car with key in it in parking lot not bothered to drop off as per the TURO rule & pre assumed I have a spare key, if we don’t have then what gonna happened. She also refused to pick & drop car as mentioned address. We agreed to do favor and dropped off car to Airport she made me Waite 2:30 hours.

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