Shanay
4.7

Shanay

8 tripsJoined Sep 2020

Shanay has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Phone number

Host stats

  • Response rate

    100%
  • Response time

    0 minutes
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Shanay’s Vehicles

Land Rover Range Rover Evoque 2019 in
Land Rover Range Rover Evoque 2019

4.63

(8 trips)

Location

Reviews from guests

8 trips

4.63

(8 reviews)

Amber G.

Amber G.May 18, 2021

Great car that drives very well. Was comfortable for 4 adults and our bags for a long weekend away.

Shanay's response

Thank you Amber! We hope to see you again

Chris D.

Chris D.May 3, 2021

This car was a complete mess when we arrived. It was dirty both in the interior and exterior. The exterior was covered in bird poop on the back. The windshield wiper on the driver side did not work properly. If there was a rain storm I would not have been able to drive. The interior was full of personal effects and quite dirty. Paper on the floor, dirt generally around and trash. It was clear the car had not been properly sanitized and cleaned according to Turo standards. Lastly, The gas tank was only at 30% full. Which makes it quite challenging to calculate how much gas to fill up and not overspend.

Shanay's response

Hi Chris, thank you for letting us know that a bird pooped on your car just before you got there, however we have never had this issue with cleanliness inside the car, as it’s sanitised/cleaned prior to each booking with an agency, we are booked often on the Turo site and others. We will be in contact to know more information. Thank you for getting in contact.

Turo

TuroApril 30, 2021

The host cancelled this trip 32 minutes before it started. This message was automatically posted by Turo.

Shanay
4.7

Shanay

8 tripsJoined Sep 2020

Shanay has completed training on enhanced cleaning and disinfection practices.

Host stats

  • Response rate

    100%
  • Response time

    0 minutes

Verified info

  • Phone number

Shanay’s Vehicles

Land Rover Range Rover Evoque 2019 in
Land Rover Range Rover Evoque 2019

4.63

(8 trips)

Location

Reviews from guests

8 trips

4.63

(8 reviews)

Amber G.

Amber G.May 18, 2021

Great car that drives very well. Was comfortable for 4 adults and our bags for a long weekend away.

Shanay's response

Thank you Amber! We hope to see you again

Chris D.

Chris D.May 3, 2021

This car was a complete mess when we arrived. It was dirty both in the interior and exterior. The exterior was covered in bird poop on the back. The windshield wiper on the driver side did not work properly. If there was a rain storm I would not have been able to drive. The interior was full of personal effects and quite dirty. Paper on the floor, dirt generally around and trash. It was clear the car had not been properly sanitized and cleaned according to Turo standards. Lastly, The gas tank was only at 30% full. Which makes it quite challenging to calculate how much gas to fill up and not overspend.

Shanay's response

Hi Chris, thank you for letting us know that a bird pooped on your car just before you got there, however we have never had this issue with cleanliness inside the car, as it’s sanitised/cleaned prior to each booking with an agency, we are booked often on the Turo site and others. We will be in contact to know more information. Thank you for getting in contact.

Turo

TuroApril 30, 2021

The host cancelled this trip 32 minutes before it started. This message was automatically posted by Turo.

Share this Turo profile.

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