Shandell
4.6

Shandell

8 tripsJoined Sep 2020

Shandell has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Approved to drive

    Approved to drive means Shandell has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

  • Facebook

     • 1,275 friends

Host stats

  • Response rate

    86%
  • Response time

    1 hour
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Shandell’s Vehicles

Chevrolet HHR 2010 in
Chevrolet HHR 2010

4.57

(8 trips)

Location

Reviews from guests

8 trips

4.57

(7 reviews)

Queneisha L.

Queneisha L.March 27, 2021

Although Shandell was very nice, pick up was very easy, and the car was clean, the major issue was that the car battery died a few hours into my trip as I was attempting to surprise my boyfriend with lunch at work since I had a long layover in his city. Talk about a plan going terribly wrong. Stuck at his job, we tried giving the battery a jump and it wasn't working. The actual battery to this car is in the trunk although there are posts under the hood that can be used to jump the car. I told the owner this and she insisted that she had seen the battery under the hood and not in the trunk. The fact that she didn't know where the battery in her own car was let me know that the vehicle has received sub-par maintenance and has probablyhad the same battery for the last 11 years. I tried giving the car a jump from under the hood of the car which didn't work. I tried connecting to the actual battery in the trunk and that didn't work either. Keep in mind, the trunk was locked because the battery was dead so I had to access the battery in the trunk by going through the back seat. In the process of going back and forth, l somehow misplaced the keys (in the car). I searched for about an hour for the keys and with no luck while the battery was being charged. I ended up having to leave the car overnight at my boyfriend's job because they lock the gate at the end of the day. The next morning I had the vehicle towed back to the owner. She advised me that the keys were in the glove box and the car was running just fine. Of course it was... I charged the battery for like EVER before I became overwhelmed with it all. It turned out that when my boyfriend went back in to work the next morning, he searched for the keys again and found them and put them in the glove box. My whole day was ruined once the battery died and I barely had any time left to do anything before flying out the next morning.

Shandell's response

Thanks for you letting me know about the battery . I got an vehicle inspection and the car is working fine. It's an older car but it works good . Hsve a great day

JD N.

JD N.March 16, 2021

Everything went smooth from pickup to drop off. The car was clean. Older model car but perfect for getting around with two little ones. Great on gas miles and great on the freeways. The owner was perfect in communicating with me pickup and drop off. Well definitely utilize again when I return.

Shandell's response

Thanks again

David D.

David D.March 4, 2021

This car rides just fine. Mileage is OK. Owner met me at the Arrival area of the airport on time and sent a person to meet me at Departures 2 days later. The exchanges were fast and clean. We did have some communication issues that had me a bit worried but I put that on Turo having no real support to help me sign in the Turo app on my phone (it wouldn't accept my USername & Password). Oh, I would request to start out with a full tank of gas next time. I almost ran out between Columbus and Albany. Shandell is nice and wants the drivers to be pleased with her vehicle.

Reviews from hosts

7 trips

5.0

(4 reviews)

Blake L.

Blake L.October 29, 2020

Thank you so much for being a great renter Shandell! I look forward to renting my car out to you again.

Brandon J.

Brandon J.September 25, 2020

Customer was great and easy to communicate with! Thank You!!

Shandell
4.6

Shandell

8 tripsJoined Sep 2020

Shandell has completed training on enhanced cleaning and disinfection practices.

Host stats

  • Response rate

    86%
  • Response time

    1 hour

Verified info

  • Approved to drive

    Approved to drive means Shandell has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

  • Facebook

     • 1,275 friends

Shandell’s Vehicles

Chevrolet HHR 2010 in
Chevrolet HHR 2010

4.57

(8 trips)

Location

Reviews from guests

8 trips

4.57

(7 reviews)

Queneisha L.

Queneisha L.March 27, 2021

Although Shandell was very nice, pick up was very easy, and the car was clean, the major issue was that the car battery died a few hours into my trip as I was attempting to surprise my boyfriend with lunch at work since I had a long layover in his city. Talk about a plan going terribly wrong. Stuck at his job, we tried giving the battery a jump and it wasn't working. The actual battery to this car is in the trunk although there are posts under the hood that can be used to jump the car. I told the owner this and she insisted that she had seen the battery under the hood and not in the trunk. The fact that she didn't know where the battery in her own car was let me know that the vehicle has received sub-par maintenance and has probablyhad the same battery for the last 11 years. I tried giving the car a jump from under the hood of the car which didn't work. I tried connecting to the actual battery in the trunk and that didn't work either. Keep in mind, the trunk was locked because the battery was dead so I had to access the battery in the trunk by going through the back seat. In the process of going back and forth, l somehow misplaced the keys (in the car). I searched for about an hour for the keys and with no luck while the battery was being charged. I ended up having to leave the car overnight at my boyfriend's job because they lock the gate at the end of the day. The next morning I had the vehicle towed back to the owner. She advised me that the keys were in the glove box and the car was running just fine. Of course it was... I charged the battery for like EVER before I became overwhelmed with it all. It turned out that when my boyfriend went back in to work the next morning, he searched for the keys again and found them and put them in the glove box. My whole day was ruined once the battery died and I barely had any time left to do anything before flying out the next morning.

Shandell's response

Thanks for you letting me know about the battery . I got an vehicle inspection and the car is working fine. It's an older car but it works good . Hsve a great day

JD N.

JD N.March 16, 2021

Everything went smooth from pickup to drop off. The car was clean. Older model car but perfect for getting around with two little ones. Great on gas miles and great on the freeways. The owner was perfect in communicating with me pickup and drop off. Well definitely utilize again when I return.

Shandell's response

Thanks again

David D.

David D.March 4, 2021

This car rides just fine. Mileage is OK. Owner met me at the Arrival area of the airport on time and sent a person to meet me at Departures 2 days later. The exchanges were fast and clean. We did have some communication issues that had me a bit worried but I put that on Turo having no real support to help me sign in the Turo app on my phone (it wouldn't accept my USername & Password). Oh, I would request to start out with a full tank of gas next time. I almost ran out between Columbus and Albany. Shandell is nice and wants the drivers to be pleased with her vehicle.

Reviews from hosts

7 trips

5.0

(4 reviews)

Blake L.

Blake L.October 29, 2020

Thank you so much for being a great renter Shandell! I look forward to renting my car out to you again.

Brandon J.

Brandon J.September 25, 2020

Customer was great and easy to communicate with! Thank You!!

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