Sam and Sam
4.7
Sam and Sam
4.7

Sam and Sam

Fort Worth, TX
11 tripsJoined Aug 2020

Sam and Sam has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Approved to drive
    Approved to drive means Sam and Sam has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Languages
  • English, Spanish
Host stats
  • Response rate
    100%
  • Response time
    1 hour
Share this Turo profile.

About Sam and Sam

Hi Turo family, we are Samuel and Samantha who live near the downtown area of Fort Worth. Samuel is a student at a seminary within the area and I am a laboratory tech. We love providing service to others and this is just another way we do it. These vehicles are personally cared for regularly to maintain value and experience. One reason to choose our vehicles is safety and confidence in good honest people.

Sam and Sam’s Vehicles

Volkswagen Jetta 2019 in
Volkswagen Jetta 2019

5.0

(5 trips)

Lexus NX 200t 2016 in
Lexus NX 200t 2016

4.33

(6 trips)

Location

Reviews from guests

11 trips

4.64

(11 reviews)

Jonathan L.

Jonathan L.October 27, 2020

I rete this experience a 10/10. Absolutely nice people with a great car, and treated me absolutely amazing. I would definitely recommend to anyone

Sam and Sam's response

Thank you Jonathan ! It was such a pleasure meeting you! Hope to see you soon.

Alex A.

Alex A.October 25, 2020

Great people! Car was excellent, Sam and Sam were great people, and overall it was a good experience.

Sam and Sam's response

Thank you Alex. Rent from us anytime! So glad yall enjoyed your trip.

Jd D.

Jd D.October 21, 2020

Due to an unforeseen circumstance, I knew I would not make it back on time. I reached out to Sam & Sam to advise of this issue and requested an extension. The extension was denied, as they advised “their apartment security was very strict so they would not be able to come out side to get their vehicle upon return”. They advised that o would have to return the vehicle on the following day at 8am, however I would be charged for a full day. I declined and advised it would work better for me to return the vehicle on the original return date , just a few hours later. Sam and Samantha reached out to Turo, and advised them to contact me to advise I was “speeding”. I was trailing behind my daughter who begin to have transmission issues on the freeway . Her vehicle wouldn’t go above 65 mph, so there was no way that I was speeding. I returned the vehicle on that night and there wasn’t any issue with security. Sam and Samantha just wanted to receive additional fees. The following day I received two different notices of extra fees Sam & Samantha charged , in which I paid them. I then received an email from Turo stating Sam & Samantha where filing for a damage claim for very , very small hand prints left in the car. Turo has emailed me and advised the claim has been voiced due to there not being any damage. I must say I was very appalled with the outcome of my trip . I’ve used Turo multiple times before, and I’ve NEVER received service like this before.

Sam and Sam's response

Beware of lying Renter. Renter was driving above 100mph. We contacted turo and turo sent 1st warning. And then a 2nd warning issued since speeding continued. They returned the car 2hours after their trip was over could not extend trip due to the curfew of security but offered for morning dropoff. The vehicle was returned by a random person who was not the guest that is pictured on the profile. On top my car was trashed with soda and grass and dirt . This Person does not belong in this platform.

Sam and Sam
4.7
Sam and Sam
4.7

Sam and Sam

Fort Worth, TX
11 tripsJoined Aug 2020

Sam and Sam has completed training on enhanced cleaning and disinfection practices.

About Sam and Sam

Hi Turo family, we are Samuel and Samantha who live near the downtown area of Fort Worth. Samuel is a student at a seminary within the area and I am a laboratory tech. We love providing service to others and this is just another way we do it. These vehicles are personally cared for regularly to maintain value and experience. One reason to choose our vehicles is safety and confidence in good honest people.
Languages
  • English, Spanish
Host stats
  • Response rate
    100%
  • Response time
    1 hour
Verified info
  • Approved to drive
    Approved to drive means Sam and Sam has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Sam and Sam’s Vehicles

Volkswagen Jetta 2019 in
Volkswagen Jetta 2019

5.0

(5 trips)

Lexus NX 200t 2016 in
Lexus NX 200t 2016

4.33

(6 trips)

Location

Reviews from guests

11 trips

4.64

(11 reviews)

Jonathan L.

Jonathan L.October 27, 2020

I rete this experience a 10/10. Absolutely nice people with a great car, and treated me absolutely amazing. I would definitely recommend to anyone

Sam and Sam's response

Thank you Jonathan ! It was such a pleasure meeting you! Hope to see you soon.

Alex A.

Alex A.October 25, 2020

Great people! Car was excellent, Sam and Sam were great people, and overall it was a good experience.

Sam and Sam's response

Thank you Alex. Rent from us anytime! So glad yall enjoyed your trip.

Jd D.

Jd D.October 21, 2020

Due to an unforeseen circumstance, I knew I would not make it back on time. I reached out to Sam & Sam to advise of this issue and requested an extension. The extension was denied, as they advised “their apartment security was very strict so they would not be able to come out side to get their vehicle upon return”. They advised that o would have to return the vehicle on the following day at 8am, however I would be charged for a full day. I declined and advised it would work better for me to return the vehicle on the original return date , just a few hours later. Sam and Samantha reached out to Turo, and advised them to contact me to advise I was “speeding”. I was trailing behind my daughter who begin to have transmission issues on the freeway . Her vehicle wouldn’t go above 65 mph, so there was no way that I was speeding. I returned the vehicle on that night and there wasn’t any issue with security. Sam and Samantha just wanted to receive additional fees. The following day I received two different notices of extra fees Sam & Samantha charged , in which I paid them. I then received an email from Turo stating Sam & Samantha where filing for a damage claim for very , very small hand prints left in the car. Turo has emailed me and advised the claim has been voiced due to there not being any damage. I must say I was very appalled with the outcome of my trip . I’ve used Turo multiple times before, and I’ve NEVER received service like this before.

Sam and Sam's response

Beware of lying Renter. Renter was driving above 100mph. We contacted turo and turo sent 1st warning. And then a 2nd warning issued since speeding continued. They returned the car 2hours after their trip was over could not extend trip due to the curfew of security but offered for morning dropoff. The vehicle was returned by a random person who was not the guest that is pictured on the profile. On top my car was trashed with soda and grass and dirt . This Person does not belong in this platform.

Share this Turo profile.

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