Jax
4.5
Jax
4.5

Jax

8 tripsJoined May 2020
Verified info
  • Approved to drive
    Approved to drive means Jax has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Host stats
  • Response rate
    100%
  • Response time
    2 hours
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Location

Reviews from guests

8 trips

4.43

(7 reviews)

Arielle Christiana Q.

Arielle Christiana Q.August 2, 2020

We got a flat tire in the middle of no where.. turo was not able to get anything done the same day so we were force to look for an accommodation that we paid out of our pocket. When we asked turo for compensation they said only $50 for uber(we were far from home and $50 would get us nowhere). We have already returned the vehicle and now they charged us for $700+ on damages that’s already in the car before we took the trip. We have pictures of before and after. We really didn’t get to our destination, we just went back home because of all that’s happened. We just hope turo will return our money. Please turo..

Jax's response

Wow Arielle, I’m so sorry! I don’t know what Turo is doing but I only submitted a claim to be reimbursed for the tire that I paid to have replaced for you on your trip. They did reimburse me but charged me a deductible. So I have no idea why you would have been charged anything. And I never submitted anything having to do with other damages that you mentioned? I would definitely take that up with Turo.

Renee R.

Renee R.July 20, 2020

Jax was easy to communicate with and quick to respond and flexible and did check in with me to see if everything was ok. Great vehicle, the ride was clean smooth. Will book with Jax again when flying in to Vegas.

Renee F.

Renee F.July 12, 2020

Renting the X4 was super easy! I booked the day before and received my message just when my flight landed!! The car was clean and sparkly.. Will definitely rent again!!

Jax
4.5
Jax
4.5

Jax

8 tripsJoined May 2020
Host stats
  • Response rate
    100%
  • Response time
    2 hours
Verified info
  • Approved to drive
    Approved to drive means Jax has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Location

Reviews from guests

8 trips

4.43

(7 reviews)

Arielle Christiana Q.

Arielle Christiana Q.August 2, 2020

We got a flat tire in the middle of no where.. turo was not able to get anything done the same day so we were force to look for an accommodation that we paid out of our pocket. When we asked turo for compensation they said only $50 for uber(we were far from home and $50 would get us nowhere). We have already returned the vehicle and now they charged us for $700+ on damages that’s already in the car before we took the trip. We have pictures of before and after. We really didn’t get to our destination, we just went back home because of all that’s happened. We just hope turo will return our money. Please turo..

Jax's response

Wow Arielle, I’m so sorry! I don’t know what Turo is doing but I only submitted a claim to be reimbursed for the tire that I paid to have replaced for you on your trip. They did reimburse me but charged me a deductible. So I have no idea why you would have been charged anything. And I never submitted anything having to do with other damages that you mentioned? I would definitely take that up with Turo.

Renee R.

Renee R.July 20, 2020

Jax was easy to communicate with and quick to respond and flexible and did check in with me to see if everything was ok. Great vehicle, the ride was clean smooth. Will book with Jax again when flying in to Vegas.

Renee F.

Renee F.July 12, 2020

Renting the X4 was super easy! I booked the day before and received my message just when my flight landed!! The car was clean and sparkly.. Will definitely rent again!!

Share this Turo profile.

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